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 TitleDate AddedCompany
whitepaper Contact Centres: Optimum service at optimum cost2009-11-16 ntl:Telewest Business
  Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.

Tags: Network Management, Network Management, Network Management, Customer Management		   
whitepaper Dell-Customized Mobility Solutions2009-10-08 Dell
  The marketplace is overflowing with a multitude of mobility options for businesses of all types and sizes. From notebooks, netbooks, and handheld computers to WiFi, smartphones, and mobile broadband, there really is no end to the number of devices now available for a wide variety of business applications. In this TechRepublic Resource Guide on customized mobility solutions, find out how an increasingly mobile workforce is driving the need for more and more mobility solutions that are likely to impact the market for notebooks, smartphones, and mobile access technologies. Plus, learn how the rising demands of customized mobility portfolios are creating the need for a new type of partnership between businesses and their technology partners. And, discover why companies must look beyond just price to extract the greatest possible value from their notebook computers and ensure a solid return on their investment. Download this TechRepublic Resource Guide right now to learn about all of this and much more.

Tags: Mobile and Wireless, Network Management, Network Technologies, Mobile and Wireless		   
whitepaper 10 Steps to Control Wireless Costs Through Consumption Management2009-10-05 MBG Expense Management
  In the telecom and data communications environment, the challenge is to strike the right balance between understanding corporate usage trends and adopting new technologies that can make the organization more effective while still reducing costs.

This white paper will reveal the 10 proven steps organizations can take to manage and control variable telecom costs that are impacted by individual usage behavior.

Intended audience: Telecom VPs, Managers & Directors, IT Finance Managers, IT Managers, IT Procurement VPs, CIO

Tags: Network Management, Telecommunications, Telecommunications, IT Budgeting		   
whitepaper Subnetting Shortcuts2009-08-21 Global Knowledge
  One of the most challenging topics for many IT Professionals is subnet masking. This white paper will de-mystify the math behind subnetting, and provide examples of shortcuts that bypass the need for binary when doing calculations involving subnet masks.

Tags: Data Infrastructure, Network Management		   
whitepaper 5 Strategies to Overcome Mobile Policy Enforcement Roadblocks2009-07-30 ProfitLine
  This paper discusses 5 key strategies for overcoming the roadblocks to mobile policy enforcement. Culture shift is one of the most overlooked aspects of deploying smart devices in the enterprise.

When it comes to taking control of smart devices in the enterprise, culture and resistance to change can create a mobility management nightmare. There are very real pain points that must be taken into account. The debate about whose device it is strikes fear in the hearts and minds of IT and Wireless Managers everywhere. This paper explains five key strategies for addressing the cultural impacts of mobility management.

Tags: Network Management, Network Technologies, Intrusion - Tampering, Mobile and Wireless		   
whitepaper Choosing the Right Analyzer for Your WLAN2009-07-06 Global Knowledge
  WLAN analyzers, sometimes called wireless sniffers, help troubleshoot wireless local area networks for poor signal strength, interference, station saturation, and other problems. This white paper will discuss how WLAN analyzers work and what makes them different from wired analyzers. It also covers three common analyzer products, and the differences and advantages of each one.

Tags: Mobile and Wireless, Network Management, IT Infrastructure, Mobile and Wireless		   
whitepaper Bottom Line Impact of Virtualization2009-07-01 IBM
  Decades of case-by-case deployments, uncoordinated platform choices and ad hoc upgrades to support growth have created fragmented, inefficient infrastructures in many organizations. Find out how to transform these challenges into efficiencies.

Tags: IT Infrastructure, Intrusion - Tampering, Mobile and Wireless, Software Development Tools		   
whitepaper How a Spanning Tree Works2009-06-23 Global Knowledge
  The way a switch learns Ethernet (MAC) addresses is by inspecting the Ethernet frame and recording the source MAC address in a dynamic table. The switch will also associate a learned MAC address with a port. It can then make intelligent forwarding decisions based on the destination MAC address. This white paper illustrates the process. This white paper focuses on Spanning Tree Protocol (STP), IEEE Standard 802.11, and addresses the functions of an Ethernet LAN switch.

Tags: Network Management, Intrusion - Tampering, Mobile and Wireless, Mobile and Wireless		   
whitepaper TANDBERG and Packet Loss2009-06-17 Tandberg
  This paper is intended to describe the packet loss robustness features available with TANDBERG's products. These features include: Intelligent Packet Loss RecoveryTF (IPLRTF), Downspeeding, Quality of Service (QoS). The above mentioned features are all available on the following products: TANDBERG MCU 16+16 / 8+8, TANDBERG GW, TANDBERG 8000, TANDBERG 7000, TANDBERG 6000, TANDBERG 2500, TANDBERG 1000, TANDBERG 880, TANDBERG 800, TANDBERG 550, TANDBERG 500. The IPLR feature is not intended to replace Quality of Service (QoS) techniques which may be employed on IP networks to reserve bandwidth or set precedence on video traffic. However, in the rare event that QoS techniques fail, IPLR is designed to overcome transient packet loss situations and reduce the impact these losses may have on the current video traffic. To fully understand what IPLR offers, an understanding of QoS and video compression are recommended. This paper briefly describes each before describing the details of TANDBERG's IPLR.

Tags: Network Management, LAN - WAN, Internet and Web, Mobile and Wireless		   
whitepaper TANDBERG MCU and IP2009-06-17 Tandberg
  H.323 is an International Telecommunications Union (ITU) standard that describes the protocols, services and equipment necessary for multimedia communications including audio, video and data on networks without guaranteed Quality of Service (QoS). These networks technologies may include Ethernet, Fast Ethernet, and Token Ring and protocols like Internet Protocol (IP) or Integrated Packet Exchange (IPX). Due to the need to communicate between smaller networks connected to the Internet, IP will be a more popular transport for H.323. Today, the dominant method of Internet communications is email. However, there is a growing need to increase communications to include audio, video and data. The explosion of the Internet in the early 1990's has paved the way to higher bandwidth connections to corporate offices, universities and even to the home. Now that the bandwidth is available, the demand for multimedia communications over the Internet is growing. TANDBERG D2 software now enables IP conferencing on the TANDBERG MCU.

Tags: Network Management, Network Technologies, Internet and Web, Network Management