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 TitleDate AddedCompany
whitepaper Consumer Protection and Quality of Service (QoS), Including Network Neutrality and Cyber-Security Issues2007-02-07 International Telecommunication Union
  The deployment of Next Generation Networks (NGN, using IP connectivity to support fixed, wireless and mobile voice, video, data, and broadcast TV services, provides new opportunities to increasing consumer choice. It also raises new challenges for Quality of Service (QoS) and for consumer protection. Consumers have certain expectations of the quality of their communication service, primarily based on their past experience of the well established PSTN voice quality. However the increasing amount of choice of products available to them through NGN may well alter their perceptions of and satisfaction with the overall QoS provided.

Tags: Cyber Security		   
whitepaper Application-Level QoS Negotiation and Signaling for Advanced Multimedia Services in the IMS2007-02-04 University of Zagreb
  The IP Multimedia Subsystem (IMS) has been recognized as a reference next generation network architecture for offering multimedia services over an Internet Protocol (IP) based infrastructure. One of the key benefits of the IMS is efficient and flexible introduction of new services and access to third-party application providers, thanks to standard interfaces and standardized service capabilities. In order to support novel media-rich applications across a wide range of user devices and access networks, the IMS must support negotiable Quality of Service (QoS) for IP multimedia sessions. This paper describes the application-level QoS signaling as specified by the 3GPP, and proposes some enhancements based on advanced QoS parameter matching and optimization functionality to be included along the signaling path.

Tags: TCP - IP, Multimedia		   
whitepaper AMPS - ANStool: Interoperability of Automated Tools for the Provisioning of QoS Services2007-01-31 University of Patras
  Modern IP-based packet networks carry a number of varying services, and one of their crucial aspects is the implementation of Quality of Service (QoS) techniques. Packet networks that support QoS can accommodate simultaneously different traffic types, such as data, voice, and video, by handling time-critical traffic appropriately at congestion points. The most widely used architecture for providing QoS in today's packet networks is DiffServ, which is based on the concept of traffic classes. Each traffic class is mapped to a Per-Hop Behavior (PHB), and PHBs are implemented at routers by means of queuing and scheduling at congestion points, where queues are formed. By mapping different traffic types into different PHBs, routers are able to ensure service guarantees.

Tags: Web Services		   
whitepaper Quality of Service Guarantee on 802.11 Networks2007-01-26 Rether Networks
  Rether was originally developed to support guaranteed Quality of Service (QoS) for shared Ethernet LANs. With the growing popularity of wireless LANs, this paper modified the Rether protocol to provide QoS guarantee on wireless networks. This paper presents the design and implementation of the Wireless Rether protocol for 802.11 networks. Wireless Rether supports QoS for TCP, UDP and ICMP traffic in both upstream and downstream directions. The protocol can seamlessly inter-operate with any priority-based QoS mechanisms (such as Diffserv) on the wired networks that connect the wireless access network to rest of the internet. QoS requirements of real-time applications are specified as a simple configurable policy table.

Tags: Mobile - Wireless Communications, Wi-Fi (802.11)		   
whitepaper Council Offers Citizens Targeted Services With Customer Relationship Management Solution2007-01-23 01:00:26 Microsoft
  South Gloucestershire Council (SGC) in southwest England provides local government services to more than 250,000 citizens. SGC wanted to replace its custom-made Customer Relationship Management (CRM) system, which lacked the features needed to deliver citizen-centric services in line with the government's transformation agenda. To deliver a system that combined ease of use with great interoperability, the council chose Microsoft Dynamics CRM 1.2. The council worked with Microsoft Gold Certified Partner Aspective to deploy the solution and replicated many of the key functions of its previous system - which had been developed over four years - in just six weeks. Microsoft Dynamics CRM has also helped improve quality of service and provided greater insight into citizens' relationships with the council.   
whitepaper Technical White Paper for QoS Manager2007-01-19 Huawei Technologies
  With the continuous development of various IP and transmission technologies, the number of Internet users keeps on increasing. But the operation modes of traditional broadband services also gradually show their defects, of which, the most outstanding is that the growth rate of CAPEX and OPEX of carriers is higher than the that of users, and the APRU closely concerned by carriers keeps on decreasing. So carriers strongly wish to provide differentiated and abundant services to gain more profits.   
whitepaper QoS-Aware Streaming in Overlay Multicast Considering the Selfishness in Construction Action2007-01-17 Simon Fraser University
  Most existing overlay multicast proposals have assumed that the nodes are cooperative and thus focus on the global topology optimization. However, a unique and important characteristic of overlay nodes is that, as application-layer agents, they can be selfish with their own interests. To achieve better Quality-of-Service (QoS) or to minimize forwarding overhead, an overlay node can behave selfishly in the information collection or in the overlay construction. While the former has recently been investigated, the impact of selfishness in the construction action remains unclear. This paper presents the first systematic study on the impact of selfishness in both tree and mesh overlay construction. The investigation considers multiple QoS measures for streaming applications, including stream latency, resolution, and continuity.

Tags: Multicasting, Streaming Media		   
whitepaper QoS Issues of Using Probabilistic Non-Repudiation Protocol in Mobile Ad Hoc Network Environment2007-01-12 University of South Australia
  So as to guarantee the fairness of electronic transactions, users may require a Non-Repudiation (NR) service in any type of network. However, most existing NR protocols cannot work properly in a Mobile Ad hoc NETwork (MANET) due to their characteristics (e.g. limited resources and lack of central authority). The design of the Probabilistic Non-Repudiation Protocol (PNRP) is comparatively suitable for the nature of a MANET, but it still poses some QoS issues. This paper points out the QoS issues which are caused by using PNRP in a MANET environment. These issues explain the difficult of performing PNRP in such an infrastructure-less environment.

Tags: Mobile - Wireless Communications		   
whitepaper Delivering on the Service Proposition: What to Look for When Considering On-Demand Applications2007-01-12 08:28:32 SpringCM
  If the ease and economics of Software-as-a-Service (SaaS) appeal to you, check out this informative white paper from SpringCM. It highlights best practices in SaaS operations and offers guidelines for evaluating providers based on these key criteria:
  • Performance
  • Reliability
  • Availability
  • Information Stewardship
  • Scalability
  • Enterprise Dependability
Download the paper to learn what questions to ask—and what answers to listen for—when selecting a Software-as-a-Service vendor. 		  
whitepaper Why SpringCM is a Smart Idea for Business2007-01-08 13:50:35 SpringCM
  SpringCM deploys Software-as-a-Service (SaaS) to put document and content management within practical and affordable reach of your business. That means you don't need to purchase any new hardware or software. With SpringCM, your document management solution can be up and running in a matter of minutes, not months. Download this short paper to learn why SpringCM is the simple, smart, and secure source for on-demand document and content management.