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 TitleDate AddedCompany
whitepaper Case Study - Typical Use of VoiceBlue Enterprise for a Company With Employees Travelling Abroad0000-00-00 2N Telekomunikace
  By installing a VoiceBlue Enterprise GSM gateway in your head office you relieve your employees on home or foreign business trips of the necessity to think of their telephone costs. Imagine a company that sells its products mainly abroad. The employees of such a company travel very often and stay at hotels all around the world. It is very important for these employees to remain connected to the HQ not only for data transfers but also for calling other people at home or in the office without being limited by enormous mobile call costs. The productivity of such employees can double by an unlimited use of notebooks and telephones and this can bring the company an incredible growth.

Tags: Telephony Systems - PBX, GSM, Mobile - Wireless Communications
  
whitepaper Cisco WLAN and IP Telephony Technology Help Indiana Heart Hospital Set Standards for Patient Care and Staff Efficiency0000-00-00 Cisco Systems
  The Indiana Heart Hospital, which opened in February 2003, is a 210,000-square-foot facility in northeast Indianapolis, Indiana. In designing the new heart hospital, Community Health Network sought to create a completely film-less and paperless facility, which would facilitate workflow and enhance patient care by deploying modern technologies such as Internet Protocol (IP) telephony and wireless networking. The intention was to build this profile in full at the heart hospital while rolling it out gradually to the other hospitals in the network. Community Health Network standardized on Cisco equipment more than three years ago for the entire infrastructure at all of the hospitals.

Tags: VoIP - IP Telephony, Telephony Systems - PBX,
  
whitepaper Ronco Communications Overhauls Voice and Data Networks for SUNY Cortland0000-00-00 Cisco Systems
  State University of New York (SUNY) Cortland, located near Syracuse with 7800 students and more than 1000 faculty and staff, found itself in a situation familiar to many educational institutions. It had reached its capacity with an outdated private branch exchange (PBX) phone system. With its existing system, SUNY Cortland could no longer add phones or update features since the manufacturer had discontinued the operating system. Ronco Communications recommended that SUNY Cortland replace its existing PBX with a complete Cisco IP Communications solution, including replacement of the 3COM data infrastructure with a redesigned Cisco Catalyst switching infrastructure.

Tags: Telephony Systems - PBX, Call Center - Contact
  
whitepaper Sun Case Study: Chrysalis Software0000-00-00 Sun Microsystems
  Chrysalis Software of San Jose, California, is setting its sights on making call centers even more efficient. The company has a range of Java telephony solutions that reduce operating costs, simplify order taking, shorten call times and minimize training. All of these are critical factors that impact an organization's ability to remain competitive. By integrating Tarantella's web-enabling software with a company's call center solution, Chrysalis is now able to give operators access to a variety of business-critical applications, including Windows 95, from their Java phone. This meets the needs of today's call centers and allows Chrysalis to broaden its market to include traditional corporate offices with on-site or remote workers.

Tags: Telephony Systems - PBX, Call Center - Contact,
  
whitepaper International Network Services Case Study: Food Processing Company0000-00-00 International Network Services
  A global 50 food processing company consistently needs to contain costs in order to maintain profitability. The North American division of the client organization recognized that its complex service provider relationships, account structure, and services probably were costing more than required. The client needed to reduce the cost of providing voice communication services in North America. INS proposed to audit four major client locations and developed a detailed set of cost reduction recommendations.

Tags: Telephony Systems - PBX, Accounting Applications,
  
whitepaper Cooper Compression Changes Its Approach to Business Communications With Cisco Partner eNETsolutions0000-00-00 Cisco Systems
  Cooper Compression is a division of Cooper Cameron Corporation, a leading international manufacturer of oil and gas pressure control and compression equipment. The company was relocating its corporate headquarters and vice president of IT for Cooper Compression, was challenged with purchasing a new phone system to replace the existing 10-year old Private Branch Exchange (PBX)-based system, in addition to implementing a call center and IP faxing solution. eNETsolutions recommended a Cisco IP Communications solution for Cooper Compression including IP phones and Cisco Unity 4.0 for unified messaging. Interstar's XMediusFAX was chosen to implement IP faxing.

Tags: Telephony Systems - PBX
  
whitepaper NEC Business Network Solutions Unites Growing City With Cisco IP Telephony0000-00-00 Cisco Systems
  The City of Surprise is one of the most rapidly growing cities in the state of Arizona. The new CIO for the City of Surprise was concerned about the structure of the existing network, and was unsure whether the core system was capable of supporting an upgrade to a converged network. Additionally, the IP telephony system would have to be phased in because mission-critical areas such as the police department could not function with downtime. The Surprise, Arizona IT staff chose NEC Business Network Solutions to help meet its growing needs. The company assessed current technology at the City and deployed an IP Communications solution with Cisco CallManager, Cisco Unity software, and Cisco IP phones.

Tags: Telephony Systems - PBX
  
whitepaper Cisco Partner Global Data Systems Designs Hybrid IP Communications Solution for Parish National Bank0000-00-00 Cisco Systems
  Parish National Bank focuses its business on the suburban area north of New Orleans, serving small to midsize businesses and retail accounts. The bank was growing fast and opening new branches regularly. With all of these branch locations, the standard PBX [private branch exchange] network was expensive, and the existing voice-mail system was increasingly unreliable. The bank's existing ISDN phone switch was several years old, and required the bank to have point-to-point links between its branches and the operations center. GDS educated the bank executives on the benefits of a converged network and how it would affect their business. The company designed a hybrid solution so that the bank could continue using the PBX system where feasible and migrate to an IP Communications solution from Cisco Systems.

Tags: Telephony Systems - PBX, Local Area Networks (LAN),
  
whitepaper Wireless Telephones Help Anne Arundel Medical Center Improve Patient Care0000-00-00 SpectraLink
  Hospitals are constantly looking to improve the care and attention they give their patients. One of the most effective ways to improve care is by improving the communication between patients and their caregivers. However, doctors and nurses aren't always able to be as close at hand as they would like to be. Thankfully, hospital patients, like those at Anne Arundel Medical Center in Annapolis, MD, are now able to keep in closer contact with their medical care providers by using wireless technology. Anne Arundel has installed SpectraLink's Link Wireless Telephone System (Link WTS) throughout four of its buildings and connecting tunnels.

Tags: Telephony Systems - PBX, Cellular Equipment,
  
whitepaper Sweetwater Uses Wireless to Provide a Safer and More Efficient Learning Environment0000-00-00 SpectraLink
  In addition to today's heightened awareness of overall safety and security in schools, there are other important reasons for safety awareness on school grounds. If there are wired phones in the classroom, they are usually out of reach during times of crisis or need. As a result, teachers and administrators are constantly looking for new ways to improve their onsite communications. Improving school safety and security was the key issue in deciding to install a wireless telephone system for Sweetwater, CA Union High School District (Chula Vista, CA). The school are now equipped with SpectraLink's Link Wireless Telephone System (Link WTS).

Tags: Telephony Systems - PBX, Cellular Equipment,