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 TitleDate AddedCompany
whitepaper IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper2009-11-10 Shoretel
  Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size organization with a comprehensive total cost of ownership tool. Ensure you're making the best long-term UC decision for your company.

Tags: Network Technologies, Network Technologies, Mobile and Wireless, Network Technologies		   
whitepaper Is your network ready for IP Telephony?2009-11-10 Shoretel
  Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning for, choosing and deploying the right IP telephony solution. Make sure your network is ready for IP telephony, download this paper now.

Tags: Network Technologies, Network Technologies, IT Infrastructure, Telecommunications		   
whitepaper From Voice over IP to Unified Communications: Simplify System Management2009-11-10 Shoretel
  Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of legacy data technologies, and still others were designed from the ground up for converged voice and data.

The architectural approach for integrating new systems has serious implications for management, because the different components of the consolidated voice system-such as voicemail, network call routing, and client applications-are managed by different tools. In this paper you will learn more about how various architectural approaches impacts overall system manageability.

Tags: Network Technologies, Customer Management, Internet and Web, Mobile and Wireless		   
whitepaper Strategic Guide to Business Phone Systems:2009-11-10 Shoretel
  This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through the steps in choosing a business phone system and will provide a firm understanding of IP Telephony and Unified Communications.

Tags: Network Technologies, Network Technologies, Internet and Web, Office Equipment		   
whitepaper Windows Phones and Unified Communications2009-11-01 Microsoft
  Are you thinking about unified communications in your business? You need to be.

In today's world, two trends are reshaping the way we work: 1) all workers are becoming mobile workers, and 2) highly effective collaboration has become every business's competitive edge in the 21st century. The key to better collaboration is unified communications, and a cornerstone to any unified communications strategy is the smart phone. This paper explains what unified communications is, why it is essential, and why Windows® Phones are ideally suited to serve as the "mobile connection" in a unified communication environment.

Tags: Network Technologies, Network Technologies, Mobile and Wireless, Network Technologies		   
whitepaper Work Smarter with Telephony Integration and Unified Communications and Collaboration Solutions from IBM2009-10-23 IBM
  In a rapidly changing world economy, organizations need to become more efficient, more innovative, and more responsive to their customers -- all the while reducing telephony and collaboration costs. Keeping up with change and information overload for companies is becoming much more difficult, but is critical to staying competitive. Listen to this complimentary IBM webcast to catch the latest analyst insights on what matters in the UC market - what is critical - the value of telephony integration - and the benefits of a sound call control strategy. Learn more about IBM's unique philosophy to help organizations extract more value out of their investments for significant cost savings, faster decision making, and effective communication enabled business processes. Plus, have an opportunity to hear from IBM subject matter experts as they discuss the new IBM Lotus® Sametime® Unified Telephony software and Converged Communications Services offerings, and how adding social networking to the UC mix can help organizations extend the value of their company helping to create a much more dynamic and smarter way of doing business.

Tags: Network Technologies, Network Technologies, Internet and Web, Network Technologies		   
whitepaper Montana Tests Unified Communications to Boost Responsiveness to Citizens, Cut Costs2009-09-23 Microsoft
  The highly dispersed nature of state government offices and other facilities throughout Montana makes communication there a challenge. So, the state is responding by adopting communications of all types - and unifying them with a single technology backbone that makes them "Realistic and manageable for them," according to a state executive. The main support behind the state's unified communications is the Active Directory service, which is making possible a more effective e-mail system, as well as Internet telephony, presence information, instant messaging, and Web conferencing. Time to administer e-mail has been slashed in half, a single-office deployment of Internet telephony has saved around U.S.$100,000, and the state is testing instant messaging and Web conferencing that could enhance call center operations and telecommuting by remote workers.

Tags: Network Technologies		   
whitepaper Sybase - Taking a Strategic Approach to Enterprise Mobility2009-09-03 Sybase
  Learn how to deploy a mobility solution that allows you to manage, analyze, and deliver data to anyone, anytime. And learn how to select a solution that will boost productivity, increase security, and improve business flow.

Tags: Mobile and Wireless, Network Management, Mobile and Wireless, Network Technologies		   
whitepaper Medical Company Increases Efficiency, Looks to Reduce Travel and PBX Costs2009-09-01 Microsoft
  DynaLIFEDx is a Canadian healthcare company that provides laboratory, consulting, and management services. Previously, employees relied on phone calls and e-mail for most communications and lacked conferencing tools. An ongoing transition to an IP Private Branch Exchange (PBX) system was expensive and slow. With help from Long View Systems, a Microsoft Gold Certified Partner, DynaLIFEDx deployed Microsoft Office Communications Server 2007 R2 and Microsoft Exchange Server 2007. Now, employees can access software-powered voice over IP and unified e-mail, voice-mail, presence, instant messaging, and conferencing tools. Employees communicate more efficiently, and in the future the company can increase its training offerings while spending less money and time on travel.

Tags: Software Development Tools		   
whitepaper Company Saves Its Customers Millions of Dollars With Hosted Unified Communications2009-09-01 Microsoft
  Intelecom wanted to take advantage of new business opportunities provided by unified communications to expand its service offering and increase revenues. It worked with Microsoft to develop a hosted unified communications solution - called Always Unified - based on Microsoft technologies. The competitive solution saves Intelecom customers, such as retail giant Coop, millions of dollars a year.