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Title Date Added Company

Securing Voice Networks 2008-07-22 Global Knowledge

Converged voice and data communication can be more secure than traditional PSTN communication with proper planning and design. Voice-related threats include toll fraud, denial of service attacks, impersonation exploits, and eavesdropping. This white paper discusses some voice-related threats and mechanisms available to deal with them, including network infrastructure, endpoints, call management, and voice applications.

Tags: Voice - Data Integration, Security Management, Training

TechNet Webcast: Communications Server 2007 Interoperability With Nortel Telephony Infrastructure (Level 300) 2008-07-17 Microsoft

This webcast provides an in-depth technical discussion on how Nortel Private Branch Exchanges (PBXs) interoperate with Microsoft Office Communications Server 2007 and how Communications Server 2007 integrates with the breadth and depth of the Nortel Unified Communication products, such as Converged Office, Multimedia Conferencing 5.0, Nortel UC Integrated Branch, and the Nortel Communications Server 1000/2000.

Tags: Application Servers, Telephony Systems - PBX

TechNet Webcast: Deploying and Managing Your Unified Communications Devices (Level 300) 2008-06-12 Microsoft

Devices are critical for ensuring an excellent voice and video experience. Microsoft Unified Communications (UC) devices, such as Microsoft Office Communicator Phone Edition and Microsoft RoundTable, are plug-and-play devices; hence they have a number of infrastructure requirements for DHCP, DNS, and NTP, in addition to certificate configuration and implementation. This webcast describe these infrastructure requirements and it also walks through how to manage and troubleshoot these devices. The webcast discusses in detail how to deploy these devices and explore the server components needed to update them.

Tags: Voice - Data Integration

Sprint IPVoice Connect Fact Sheet 2008-06-09 Sprint

Read this paper to see how to use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that will make your employees more productive with cost predictability for the small to medium-sized business.

Tags: Voice - Data Integration, TCP - IP, Telecom Services, Cost Control - Risk Mgmt.

Voice Architectures and Deployment Models 2008-06-09 Global Knowledge

As companies migrate from traditional telephony to Voice over IP (VoIP), there are more design decisions to make when choosing the most appropriate implementation type. The choices include variations of centralized or distributed architectures, as well as a choice of call control protocols. This Cisco training white paper explains some of the choices and their pros and cons.

Tags: Telephony Systems - PBX, Telecom Services, Strategic Planning

Converged Solutions white paper from Stratecast/Frost & Sullivan 2008-06-06 Sprint

In the communications industry, convergence refers to the integration of communication - voice, video, and data - onto a single (IP-based) network. From convergence, more advanced and efficient means of communication emerge.

This paper from Stratecast describes the attributes of a true customer-centric convergence solution. From these attributes, a framework to measure and compare communication service providers' (CSPs') convergence solutions is constructed. The paper concludes with an attribute review of Sprint's approach to true convergence.

Tags: Voice - Data Integration, Telecom Services, Network Design, Unified Communications

MPC Industries Headquarters Travel with CEO 2008-06-01 Cisco Systems

MPC Industries is a 52-year old, family-owned manufacturing company with 42 employees, offering plastic injection molding as well as precision machining of both ferrous and non-ferrous alloys including aluminum and copper in cast and forged forms, as well as cast ductile and gray irons. View this video to see how the company relies on Cisco Unified Communications to help CEO and employees enjoy life without sacrificing productivity by connecting people to the office anytime, from anyplace.

To view additional SMB content from Cisco, click here.

Tags: Telephony Systems - PBX, Voice - Data Integration, Telecom Services, Unified Communications

Medical Office Increases Productivity with New Communications System 2008-06-01 Cisco Systems

Watch this short video to see how Dr. Sunita Jayakar's physician practice implemented a Cisco phone system and reduced time required for appointment reminder calls from four hours to 15 minutes per day; reduced time spent initiating phone calls and responding to messages; and achieved more efficient contact with insurance companies, more personal communication with patients, and improved staff collaboration.

To view additional SMB content from Cisco, click here.

Tags: Telephony Systems - PBX, Telecom Services

RAD's Pseudowire Gateways Reduce Communications Costs 2008-05-21 RAD Data Communications

Yorkshire Water has won many awards for customer service and holds the British government's Charter Mark for Service Excellence. The company wanted to reduce leased line costs while retaining proven voice switches by carrying voice traffic over a packet-switched core network. Yorkshire Water deployed RAD's TDMoIP pseudowire gateways, which convert synchronous TDM voice and signaling traffic into packets for transmission over IP or any other packet switched infrastructure.

Tags: Voice - Data Integration, Gateways - Hubs

Podcast: Assuring Voice Quality on IP Telephony Rollouts 2008-05-15 ZDNet

Download this Webcast in podcast format! IP Telephony deployment changes dramatically when the job grows from "a few sites" to a full company-wide rollout across many locations. Achieving a high level of QoS for VoIP across the WAN and Internet often runs counter to the interests and needs of other network traffic on a converged infrastructure. The key to assuring voice QoS, while still maintaining the performance of other network traffic, is getting the deployment right in the first place.

Download and view this podcast version of ZDNet's on-demand Webcast, Assuring Voice Quality on IP Telephony Rollouts, which will allow you to:

Learn how to intelligently navigate MPLS service structures such as QoS, application contention, acceleration technologies and router queue limitations

Gain a useful understanding of how exactly to assure a successful deployment of voice over distributed networks as well as maintaining ongoing visibility into performance quality

Discover how to create a positive Return on Investment (ROI) to fund the requirements of a wide-spread voice deployment

VoIP is already saving money and improving productivity for companies of all sizes, but this on-demand Webcast is necessary for anyone who needs to ensure the quality, reliability and performance of their voice applications. View it today!

Note: This premium editorial content is underwritten by Packeteer. The registration information you provide will be shared with the sponsor.

Tags: Voice - Data Integration, Unified Communications

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Title	Date Added	Company
Securing Voice Networks	2008-07-22	Global Knowledge
Converged voice and data communication can be more secure than traditional PSTN communication with proper planning and design. Voice-related threats include toll fraud, denial of service attacks, impersonation exploits, and eavesdropping. This white paper discusses some voice-related threats and mechanisms available to deal with them, including network infrastructure, endpoints, call management, and voice applications. Tags: Voice - Data Integration, Security Management, Training
TechNet Webcast: Communications Server 2007 Interoperability With Nortel Telephony Infrastructure (Level 300)	2008-07-17	Microsoft
This webcast provides an in-depth technical discussion on how Nortel Private Branch Exchanges (PBXs) interoperate with Microsoft Office Communications Server 2007 and how Communications Server 2007 integrates with the breadth and depth of the Nortel Unified Communication products, such as Converged Office, Multimedia Conferencing 5.0, Nortel UC Integrated Branch, and the Nortel Communications Server 1000/2000. Tags: Application Servers, Telephony Systems - PBX
TechNet Webcast: Deploying and Managing Your Unified Communications Devices (Level 300)	2008-06-12	Microsoft
Devices are critical for ensuring an excellent voice and video experience. Microsoft Unified Communications (UC) devices, such as Microsoft Office Communicator Phone Edition and Microsoft RoundTable, are plug-and-play devices; hence they have a number of infrastructure requirements for DHCP, DNS, and NTP, in addition to certificate configuration and implementation. This webcast describe these infrastructure requirements and it also walks through how to manage and troubleshoot these devices. The webcast discusses in detail how to deploy these devices and explore the server components needed to update them. Tags: Voice - Data Integration
Sprint IPVoice Connect Fact Sheet	2008-06-09	Sprint
Read this paper to see how to use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that will make your employees more productive with cost predictability for the small to medium-sized business. Tags: Voice - Data Integration, TCP - IP, Telecom Services, Cost Control - Risk Mgmt.
Voice Architectures and Deployment Models	2008-06-09	Global Knowledge
As companies migrate from traditional telephony to Voice over IP (VoIP), there are more design decisions to make when choosing the most appropriate implementation type. The choices include variations of centralized or distributed architectures, as well as a choice of call control protocols. This Cisco training white paper explains some of the choices and their pros and cons. Tags: Telephony Systems - PBX, Telecom Services, Strategic Planning
Converged Solutions white paper from Stratecast/Frost & Sullivan	2008-06-06	Sprint
In the communications industry, convergence refers to the integration of communication - voice, video, and data - onto a single (IP-based) network. From convergence, more advanced and efficient means of communication emerge. This paper from Stratecast describes the attributes of a true customer-centric convergence solution. From these attributes, a framework to measure and compare communication service providers' (CSPs') convergence solutions is constructed. The paper concludes with an attribute review of Sprint's approach to true convergence. Tags: Voice - Data Integration, Telecom Services, Network Design, Unified Communications
MPC Industries Headquarters Travel with CEO	2008-06-01	Cisco Systems
MPC Industries is a 52-year old, family-owned manufacturing company with 42 employees, offering plastic injection molding as well as precision machining of both ferrous and non-ferrous alloys including aluminum and copper in cast and forged forms, as well as cast ductile and gray irons. View this video to see how the company relies on Cisco Unified Communications to help CEO and employees enjoy life without sacrificing productivity by connecting people to the office anytime, from anyplace. To view additional SMB content from Cisco, click here. Tags: Telephony Systems - PBX, Voice - Data Integration, Telecom Services, Unified Communications
Medical Office Increases Productivity with New Communications System	2008-06-01	Cisco Systems
Watch this short video to see how Dr. Sunita Jayakar's physician practice implemented a Cisco phone system and reduced time required for appointment reminder calls from four hours to 15 minutes per day; reduced time spent initiating phone calls and responding to messages; and achieved more efficient contact with insurance companies, more personal communication with patients, and improved staff collaboration. To view additional SMB content from Cisco, click here. Tags: Telephony Systems - PBX, Telecom Services
RAD's Pseudowire Gateways Reduce Communications Costs	2008-05-21	RAD Data Communications
Yorkshire Water has won many awards for customer service and holds the British government's Charter Mark for Service Excellence. The company wanted to reduce leased line costs while retaining proven voice switches by carrying voice traffic over a packet-switched core network. Yorkshire Water deployed RAD's TDMoIP pseudowire gateways, which convert synchronous TDM voice and signaling traffic into packets for transmission over IP or any other packet switched infrastructure. Tags: Voice - Data Integration, Gateways - Hubs
Podcast: Assuring Voice Quality on IP Telephony Rollouts	2008-05-15	ZDNet
Download this Webcast in podcast format! IP Telephony deployment changes dramatically when the job grows from "a few sites" to a full company-wide rollout across many locations. Achieving a high level of QoS for VoIP across the WAN and Internet often runs counter to the interests and needs of other network traffic on a converged infrastructure. The key to assuring voice QoS, while still maintaining the performance of other network traffic, is getting the deployment right in the first place. Download and view this podcast version of ZDNet's on-demand Webcast, Assuring Voice Quality on IP Telephony Rollouts, which will allow you to: Learn how to intelligently navigate MPLS service structures such as QoS, application contention, acceleration technologies and router queue limitations Gain a useful understanding of how exactly to assure a successful deployment of voice over distributed networks as well as maintaining ongoing visibility into performance quality Discover how to create a positive Return on Investment (ROI) to fund the requirements of a wide-spread voice deployment VoIP is already saving money and improving productivity for companies of all sizes, but this on-demand Webcast is necessary for anyone who needs to ensure the quality, reliability and performance of their voice applications. View it today! Note: This premium editorial content is underwritten by Packeteer. The registration information you provide will be shared with the sponsor. Tags: Voice - Data Integration, Unified Communications