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 TitleDate AddedCompany
whitepaper Securing Voice Networks2008-07-22 Global Knowledge
  Converged voice and data communication can be more secure than traditional PSTN communication with proper planning and design. Voice-related threats include toll fraud, denial of service attacks, impersonation exploits, and eavesdropping. This white paper discusses some voice-related threats and mechanisms available to deal with them, including network infrastructure, endpoints, call management, and voice applications.

Tags: Voice - Data Integration, Security Management, Training		   
whitepaper Sprint IPVoice Connect Fact Sheet2008-06-09 Sprint
  Read this paper to see how to use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that will make your employees more productive with cost predictability for the small to medium-sized business.

Tags: Voice - Data Integration, TCP - IP, Telecom Services, Cost Control - Risk Mgmt.		   
whitepaper Voice Architectures and Deployment Models2008-06-09 Global Knowledge
  As companies migrate from traditional telephony to Voice over IP (VoIP), there are more design decisions to make when choosing the most appropriate implementation type. The choices include variations of centralized or distributed architectures, as well as a choice of call control protocols. This Cisco training white paper explains some of the choices and their pros and cons.

Tags: Telephony Systems - PBX, Telecom Services, Strategic Planning		   
whitepaper Converged Solutions white paper from Stratecast/Frost & Sullivan2008-06-06 Sprint
  In the communications industry, convergence refers to the integration of communication - voice, video, and data - onto a single (IP-based) network. From convergence, more advanced and efficient means of communication emerge.

This paper from Stratecast describes the attributes of a true customer-centric convergence solution. From these attributes, a framework to measure and compare communication service providers' (CSPs') convergence solutions is constructed. The paper concludes with an attribute review of Sprint's approach to true convergence.

Tags: Voice - Data Integration, Telecom Services, Network Design, Unified Communications		   
whitepaper Beyond Broadband - A Quiet Revolution2008-04-16 Easynet Connect
  The benefits of the Internet, both for businesses and the consumer are widely documented. When people talk about 'broadband', however, most are talking about Asymmetric DSL (ADSL), which is still essentially a consumer technology. In the business world, a new wave of Internet technology is creating a revolution of its own.

Tags: Bandwidth Issues, Broadband, DSL, Email		   
whitepaper ISDN Q-Interface Signaling Protocol Q.931 Tunneling Over the IP Network: Reduce the Cost of Private Telephony Networks2008-04-01 Cisco Systems
  Private Branch eXchanges (PBXs) are crucial communication components in any organization. As an organization grows and expands to multiple locations, it needs to establish multiple PBXs to keep the locations connected. The primary challenge in operating these multiple PBXs is to get them to work as a single entity so that the user experience is consistent and reliable irrespective of location. For example, when a single voicemail system is installed at headquarters, it needs to be accessible to all remote employees as if they are accessing it locally. To achieve such operation, the PBXs must be connected.

Tags: Telephony Systems - PBX, TCP - IP		   
whitepaper Extended Loops for Distant Phones and Fax Machines, Higher Ringing Voltage and Loop Current2008-04-01 Cisco Systems
  Enterprises are turning to Voice-over-IP (VoIP) and IP telephony solutions for voice communications in corporate and branches so that they can reap the benefits of converged networks and feature-rich IP-based telephone systems. While enterprises are making the migration to IP telephony, on many occasions legacy analog phones, modems, and fax machines continue to be important and vital components in the network. Applications exist that require extended loops between the analog phones and the gateway. Examples include phones in multi-story buildings, on large campuses, in large railroad yards, in large industrial plants, and in remote locations such as utilities applications. Other applications require accommodations for specialty phones, including elevator phones, emergency kiosk phones, and neon-lamp phones.

Tags: Modems, Fax machines		   
whitepaper Enhancing Managed Services Through MSBG Deployment2008-04-01 LSI
  The demand for network-based services has never been greater - or more diverse - than it is today. From consumers, to the SMB, to the enterprise, the demand for access to, transport of, and storage for media-rich, diverse content is at an all-time high. That's the good news. The bad (or, better said, challenging) news is that service providers must operate multiple networks to ensure that their customers have access to all of these service modalities. This translates into multiple budgets, multiple support organizations, and a complex organizational structure that makes it difficult to respond to the changes of a dynamic market in a timely fashion. One response to this spider web of organizational and technological complexity is the Multiservice Business Gateway (MSBG). This paper examines the role of the MSBG and its remarkable addition to the modern multiservice network.

Tags: Voice - Data Integration, Gateways - Hubs		   
whitepaper Is Your Network Ready for VoIP?2008-03-24 Packeteer
  For many years, voice over IP (VoIP) has held the promise of enabling the next generation of voice communications within the enterprise. Unfortunately, its adoption has been slowed -- sometimes by the reality of poor performing IP-PBX systems; in other cases, by perceptions that VoIP technology is not quite ready for prime time. These problems -- both real and imagined -- have forced IT organizations and VoIP vendors to take a closer look at the technology and ensure that IP-PBX solutions deliver the features, quality, and reliability that customers demand.

With a new generation of mature, reliable solutions, VoIP is once again building market momentum. As vendors and customers begin to implement strategies to move from a traditional TDM-based circuit-switched PBX to a converged IP voice and data network, an increasing number of enterprise organizations are trying to understand how their existing network can handle the convergence of voice and data traffic without compromising performance and reliability.

Download and read this paper, presented by Packeteer, Inc., the global leader in WAN Application Optimization, for a Q&A that addresses many critical issues pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise.

Tags: Voice - Data Integration, Network Design, Unified Communications, Network Administration		   
whitepaper Making the Right Call: Ensuring a Successful IP Telephony Implementation2008-03-24 Packeteer
  The benefits of a converged network seem obvious: not having to create, staff, and run two different networks for voice and data, running just one cable to desktops instead of two, and a reduction in phone tariffs are all good for business. But more interestingly,the converged network introduces a new paradigm in inter-office communications.

Real-time communications, such as escalating an Instant Message (IM) to a voice call mid-message or integrating presence data with multimedia and "traditional" communications like e-mail are rapidly being recognized and embraced as a true competitive advantage. Even simple things like being able to transfer your own extension number while visiting a branch office or just being able to have the same phone extension at multiple locations can really add up in terms of cost savings and convenience.

Download this paper to read what makes a good convergence strategy, and see the six questions to ask that are essential towards ensuring a successful IP telephony implementation.

Tags: Voice - Data Integration, Network Design, Unified Communications, Network Administration