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 TitleDate AddedCompany
whitepaper Fortis Turkey Safeguards Millions of Financial Transactions With Improved Network Management2008-01-08 CA (Computer Associates)
  Fortis Turkey is an international provider of banking and insurance services to personal, business and institutional customers. Fortis wants to double its market share in selected products by 2009. To ensure new and existing customers receive an excellent level of service at the bank's branches and ATMs, Fortis wanted to ensure its IT network and applications are available 24x7. To ensure the availability and performance of its business-critical applications, Fortis Turkey deployed a Network & Voice Management solution from CA. This enables 24x7 monitoring of the company's 500-plus network devices as well as intelligent capacity planning and automated alerts - all of which are essential for minimizing downtime.

Tags: Voice - Data Integration, High Availability		   
whitepaper FREE bMighty Report: Mobility in Small and Midsize Companies--a $499 value!2007-10-01 Cisco Systems
  How are small and midsize businesses putting mobile technology solutions to the most productive use? Find out with this new, exclusive bMighty Research Report. Gain critical insights into how other SMBs are deploying mobile and wireless technology to keep mobile workers connected. Learn how the appropriate solution can promote greater collaboration among your mobile workers, and improve customer care and satisfaction. Most importantly, gain valuable information about how an investment in a sound mobility strategy can drive increased sales or revenue. Download it FREE!

Tags: Portable Computers, Mobile - Wireless Communications, Unified Communications		   
whitepaper Cisco Unity Unified Messaging: Voice and Unified Messaging for Today's Business Workspace2008-01-01 Cisco Systems
  Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, delivering a media-rich collaboration experience across business, government agency, and institutional workspaces. These applications use the network as the platform to enhance comparative advantage by accelerating decision time and reducing transaction time. The security, resilience, and scalability of the network enable users in any workspace to easily connect anywhere, anytime, and anyplace, using any media, device, or operating system. Cisco Unified Communications is part of a comprehensive solution that includes network infrastructure, security, wireless, management applications, lifecycle services, flexible deployment and outsourced management options, and third-party applications.

Tags: Voice - Data Integration		   
whitepaper IBM Research Uses Cutting Edge Technologies and Methods to Assess Networks and Networked Applications for This Communications Company2008-01-01 IBM
  IBM was brought in to help develop a high-level assessment of the company network for factors such as scalability and resiliency and to identify architectural bottlenecks. IBM also was asked to recommend solutions, including emerging technologies such as Session Internet Protocol (SIP). SIP is the core technology for the growing convergence of applications such as Voice-over-Internet Protocol (VoIP), instant messaging and presence (the ability to detect whether other users are online and whether they are available). IBM Research assumed a lead role in SIP analyses and conclusions, and delivered a set of recommendations designed to meet corporate goals. Among those recommendations was to migrate toward an autonomic computing and storage model for enhanced use of hardware resources.

Tags: Voice - Data Integration, Industry Standard Protocols		   
whitepaper See How Manufacturing Firms Succeed with Unified Communications2008-01-01 Cisco Systems
  This Cisco-commissioned Forrester Research study combines survey data from six countries to quantify how unified communications affect the small and medium-size business sector. Focused on Manufacturing, the study reveals that with unified communications: SMBs improve responsiveness to customers; employees collaborate effectively; time to resolve problems decreases; approval process time decreases; mobile workers are better supported; and organizations make it easier to attract and retain employees. Learn more by downloading the whitepaper today.

Tags: Unified Communications, Voice - Data Integration		   
whitepaper See How Financial Services Firms Succeed with Unified Communications2008-01-01 Cisco Systems
  This Cisco-commissioned Forrester Research study combines survey data from six countries to quantify how unified communications affect the small and medium-size business sector. Focused on Financial Services, the study reveals that with unified communications: SMBs improve responsiveness to customers; employees collaborate effectively; time to resolve problems decreases; approval process time decreases; mobile workers are better supported; and organizations make it easier to attract and retain employees. Learn more by downloading the whitepaper today.

Tags: Unified Communications, Voice - Data Integration		   
whitepaper Productivity Success Factors for the Midmarket: How to gain competitive advantage using the latest conferencing and collaboration technologies2008-01-01 Avaya
  Read this UCStrategies.com paper to see why Unified Communications (UC) technologies such as conferencing and collaboration have been providing significant benefits including enhanced productivity to large enterprises for several years, but the mid-market -- those companies with between 100 and 1000 employees -- are just now embracing these technologies for competitive advantage. The mid-market faces unique challenges that Unified Communications and related technologies can help address. New products and services are being introduced, aimed at the mid-market, to help this segment realize the benefits of improved communications. Mid-market companies focused on improving worker productivity and business results can implement conferencing and collaboration technologies to help workers better communicate with customers, partners, and co-workers. These conferencing and collaboration technologies and tools are helping mid-market companies solve their business problems while making their business processes more efficient and effective.

Tags: Video Conferencing, Collaborative Web, Unified Communications		   
whitepaper Cognitive Packet Networks: QoS and Performance2008-01-01 University of Central Florida
  Reliability, security, scalability and QoS (Quality-of-Service) have become key issues as one envision the future Internet. This paper presents the "Cognitive Packet Network (CPN)" architecture in which intelligent peer-to-peer routing is carried out with the help of "Smart packets" based on best-effort QoS goals. Since packetized voice has stringent QoS requirements, the paper then discusses the choice of a "Goal" and "Reward" function for this application and present experiments conducted for "Voice over CPN". Its performance is detailed via several measurements, and the resulting QoS is compared with that of the IP routing protocol under identical conditions showing the gain resulting from the use of CPN.

Tags: Packetized Voice, Quality of Service		   
whitepaper An Experimental Study of the Skype Peer-to-Peer VoIP System2008-01-01 Cornell University
  Despite its popularity, relatively little is known about the traffic characteristics of the Skype VoIP system and how they differ from other P2P systems. The paper describes an experimental study of Skype VoIP traffic conducted over a five month period, where over 82 million datapoints were collected regarding the population of online clients, the number of supernodes, and their traffic characteristics. This data was collected from September 1, 2005 to January 14, 2006. Experiments on this data were done in a black­-box manner, i.e., without knowing the internals or specifics of the Skype system or messages, as Skype encrypts all user traffic and signaling traffic payloads.

Tags: Voice - Data Integration, Network Design		   
whitepaper Qwest Case Study: Scottrade2007-12-30 Qwest Communications
  To enhance its excellent service for its customers' 1.6 million accounts, Scottrade plans to expand its branches to 500 locations by 2010. One of the challenges that Scottrade faced was that these branches were located across the U.S., and calls needed to be routed rapidly between each branch and the corporate location in St. Louis, Missouri. As a financial services firm, Scottrade needed to meet stringent security requirements. Scottrade selected Qwest iQ Networking Private Port based on the service capabilities, cost efficiency, and the company's existing relationship with Qwest. The Qwest iQ Networking Private Port MPLS-based network connects the nearly 300 Scottrade branches with the company headquarters in Missouri.

Tags: Voice - Data Integration, MPLS