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 TitleDate AddedCompany
whitepaper Contact Centres: Optimum service at optimum cost2009-11-16 ntl:Telewest Business
  Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.

Tags: Network Management, Network Management, Network Management, Customer Management		   
whitepaper Power Solutions Article:  Highly Available Virtualization with Microsoft Hyper-V and SCVMM 20082009-11-04 Dell EqualLogic
  In virtualized environments, high availability can be critical to avoiding lost revenue, maintaining productivity, and protecting data from system failure. Combining Microsoft® Hyper-V™ technology with Microsoft System Center Virtual Machine Manager (SCVMM) 2008 on Dell™ platforms can help organizations create highly available virtualized systems while offering simplified management, dynamic performance, workload optimization, and reduced costs.

Tags: IT Infrastructure, Software Development Tools, Server Platforms - OS, Server Hardware		   
whitepaper CDPS Analyst Interview with John Webster of Illuminata2009-10-26 IBM
  Instead of focusing on recovery after disasters, midmarket businesses need solutions that enable business continuity before and during them. Listen to the recording, "CDPS Analyst Interview with John Webster of Illuminata," to see how the IBM® Comprehensive Data Protection Express solution addresses the needs of midmarket companies that don't have adequate backup and recovery capabilities for their critical data.

Tags: Network Management, Data Infrastructure, IT Budgeting, User Satisfaction		   
whitepaper How to "MAP" Your Infrastructure for Windows 7 and Server 20082009-10-12 Global Knowledge
  The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. The data and analysis that this tool provides can significantly simplify the planning process for a wide range of migration projects. This automation tool helps IT professionals and consultants establish a clearer understanding of your infrastructure, desktop and virtualization needs through network-wide assessment of your assets including desktops, laptops, servers, applications and network devices. The tool uses a Graphical User Interface (GUI) that is familiar and easy to use.

Tags: Network Management, IT Professionals, Internet and Web		   
whitepaper The Evangelical Lutheran Good Samaritan Society Ensures Organizational Scalability With Consolidated Enterprise Messaging Solution2009-10-01 Oracle
  The Evangelical Lutheran Good Samaritan Society wanted to replace legacy communication collaboration applications to provide the organization with a modern, highly available and unified messaging platform and provide a scalable solution that can meet the needs of the growing not-for-profit organization that must communicate among 230 facilities and its headquarters. The Evangelical Lutheran Good Samaritan Society migrated 230 facilities and 5,500 users at the Good Samaritan Society to a single instance of Oracle Beehive On Demand in just eight months - housing applications and data in the organization's own data center, with Oracle On Demand managing the application and technology stack.

Tags: Software Development Tools		   
whitepaper Caitong Securities Brokerage Processes 300,000 Daily Transactions With Powerful Database Platform2009-10-01 Oracle
  Caitong Securities Brokerage Co wanted to enable the efficient processing of large volumes of financial transactions for brokerage services and ensure optimum performance even during peak trading periods. The challenge was to reduce the financial threat to the business of trading in high-risk products such as futures commodities. Caitong Securities Brokerage Co engaged Oracle Certified Partner Hundsun Technologies to implement a centralized financial products sales system that runs on Oracle Database with Real Application Clusters and ensured high availability by adopting a clustered server framework made up of two database servers, so that if one database server fails, the workload is automatically transferred to the second server.

Tags: Data Tools		   
whitepaper Is the time right to move from RISC to Intel Architecture?2009-10-01 Intel
  Previous business decisions to deploy your IT solutions on RISC based architectures was most likely the right decision at the time based on the business need, the solutions availability and the architecture available to run that solution. Some of these solutions are likely due for an upgrade due to changing business needs, a better version of the application now being available or have become to expensive to maintain and support on older server system. It is time to make a change and change is likely to include upgrading to next generation of software solution and choosing a new server system that will perform and work with the software solution.

Tags: Network Management, Components, Network Technologies, Software Development Tools		   
whitepaper Adaptive Server® Enterprise (ASE) Cluster Edition: Higher Application Service Levels at a Lower Cost2009-09-17 Sybase
  To meet the conflicting demands placed on it, enterprise IT departments require a carefully targeted, low-cost solution that can be adapted to the service level needs of individual applications and changed dynamically to meet new demands. In meeting this challenge, the Sybase Adaptive Server Enterprise (ASE) 15 Cluster Edition builds on ASE's proven reliability and ease of use to take application availability to new levels and lower infrastructure costs. With its shared-disk architecture and Virtual Resource Management technology, it greatly simplifies cluster deployment and administration to deliver a higher ROI from IT infrastructure.

Tags: Software Development Tools, Management, Enterprise Planning, Data Tools		   
whitepaper Microsoft Exchange Server 2007 Performance on VMware vSphere 42009-09-01 Global Knowledge
  Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. The current version, Microsoft Exchange Server 2007, is a resource-hungry 64-bit application that has reduced storage demands as compared to previous versions. The increased use of memory and heavier CPU load requires efficient virtualization capabilities to meet customer demands. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere 4 environment.

Tags: Software Development Tools, Internet and Web, Data Infrastructure, Office Suites		   
whitepaper Dell ProConsult Application Migration & Management2009-09-01 Dell
  Dell has developed an efficient, cost effective factory approach to Application Migration that begins with assessment and reporting on the compatibility of your application portfolio.

Tags: Network Management, Workflow Management