Member Login

E-mail:    Password:  




 TitleDate AddedCompany
whitepaper Contact Centres: Optimum service at optimum cost2009-11-16 ntl:Telewest Business
  Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.

Tags: Network Management, Network Management, Network Management, Customer Management		   
whitepaper Collaborating on Cost Savings: A Scalable Software Whitepaper2009-11-11 Scalable Software
  It should surely therefore come as no surprise to anyone that IT executives are unlikely to own up to years of unnecessary expenditure, indeed it is more likely that they deny it and thus perpetuate it, if they feel to confess now would put them at the front of the firing line. An IT executive, whose primary responsibility is prudent spending on IT good and services, is simply not going to endorse any process change that suggests it has been wasting company funds over the last few years - this is not melodramatic speculation in order to support a good white paper.

Tags: Office Suites		   
whitepaper Gobierno del Estado de Veracruz, Mexico Improves Analysis With Integrated Information System2009-10-01 Oracle
  Gobierno del Estado de Veracruz wanted to create a robust, flexible, and scalable information system to facilitate information gathering and provide access to up-to-date information for objective decision making and provide a secure data warehouse to extend information visibility throughout the organization. The challenge was to establish performance analysis indicators for administration, finances, collections, service to citizens, drivers licenses, and public safety - with easy access to state directives. Gobierno del Estado de Veracruz created an integrated system for analysis of 50,000 yearly citizen requests - providing easy, secure access to accurate data for decision making and established a robust data warehouse - facilitating the gathering and exploitation of information to help manage [ss1] areas such as administration, collections, citizen services, and public safety.

Tags: Data Tools		   
whitepaper Improved Scalability Boosts Agora's Ability to Deliver Web-Based Advertising2009-10-01 Oracle
  Agora SA wanted to improve the performance of the ad server supporting Gazeta.pl and address a sudden increase in the volume of ads in the system, stemming from Agora's launch of an ad network providing services to other portals and Web sites. The challenge was to reduce, by several times at least, the response time for reading and writing information to and from the ad server database. Agora SA deployed Oracle Coherence on 18 instances of Java Virtual Machines and three physical entry-level machines to achieve a scalable ad-publishing system, which had previously been impossible without a dramatic increase in data processing time.

Tags: Software Development Tools, Data Infrastructure		   
whitepaper Management Strategy for Network-Critical Physical Infrastructure2009-09-30 American Power Conversion (APC)
  When choosing a management solution for the physical infrastructure of IT networks, management of individual devices is necessary in order to have visibility to the many data points required for the reliable operation of network-critical physical infrastructure (NCPI). Element management solutions offer the optimum approach as they manage a particular type of device and have the ability to assimilate and, more importantly, make manageable the large volume of data necessary for network availability.

Tags: IT Infrastructure, Security Administration, Network Management, Mobile and Wireless		   
whitepaper VL2: A Scalable and Flexible Data Center Network2009-08-21 Association for Computing Machinery
  To be agile and cost effective, data centers should allow dynamic resource allocation across large server pools. In particular, the data center network should enable any server to be assigned to any service. To meet these goals, the paper presentsVL2, a practical network architecture that scales to support huge data centers with uniform high capacity between servers, performance isolation between services, and Ethernet layer-2 semantics. VL2 uses flat addressing to allow service instances to be placed anywhere in the network, Valiant Load Balancing to spread traffic uniformly across network paths, and end-system based address resolution to scale to large server pools, without introducing complexity to the network control plane.

Tags: Data Infrastructure		   
whitepaper eHarmony, Inc. Increases Database Scalability and Availability, Improves Customer Service2009-08-01 Oracle
  eHarmony, Inc. is a pioneer in using relationship science to match singles seeking long-term relationships. Its services, available in the United States, Canada, Australia, and the United Kingdom, present users with compatible matches based on key dimensions of personality that are scientifically proven to predict highly successful long-term relationships. It needed to improve scalability of the company's data infrastructure to support a rapidly growing client base and to ensure high availability and performance of the company's applications, including its U.S. and international Web sites. eHarmony Deployed Oracle Database with Real Application Clusters to create a highly scalable data management solution that supports the company's rapid growth.

Tags: Network Management, Data Infrastructure		   
whitepaper Tublip S.A. Sustains an Active User Market on the Web With a Solid, Scalable IT Infrastructure2009-07-01 Oracle
  Tublip wanted to implement a solid, flexible, and scalable Web-based platform to promote and sell musical and artistic content online and provide a robust, high-availability database to manage large volumes of user and subscriber data and sustain Tublip's growth. The challenge was to create a Web-based music platform to enable registered musicians to expose their musical content and get content based on their preferences, establishing their own guidelines and conditions. Tublip implemented a solid, flexible, and scalable Web-based platform based on Oracle Database Standard Edition to facilitate the development and commercialization of online content for musicians and artists and established a robust, highly available database - enabling the company to manage large volumes of user data.

Tags: IT Infrastructure		   
whitepaper Telenet Meets Growing Customer Demand for Digital Television Service With Highly Scalable IT Platform2009-07-01 Oracle
  Telenet wanted to meet the growing demand for digital television services and provide a new core server platform for digital television services to support the company's elevated growth rate and provide the scalability necessary for mission-critical applications. The challenge was to ensure performance, reliability, and scalability to successfully deliver Telnet's digital television services to its customers. Telenet worked with Oracle Consulting to implement Oracle Real Application Clusters and Oracle Coherence Grid Edition as a core server platform and enabled the company to offer a wide range of applications on its customers' equipment, including monitoring, rating, video on demand, electronic program guide, and broadcast applications.

Tags: Data Tools		   
whitepaper EMC Helps Save US$3 Million and Ensures Scalability With Consolidated Grid Computing Solution2009-07-01 Oracle
  EMC Corporation wanted to contain costs for the large, global services provider by enabling the company to migrate to lower cost commodity hardware and provide the flexibility to host databases in multiple ways to optimize energy efficiency and minimize operating costs. The challenge was to ensure scalability to support EMC's growth and meet future IT infrastructure needs for long lifecycle projects and provide robust monitoring capabilities to ensure high system availability. EMC Corporation implemented a three-node, 400- to 500-gigabyte grid computing solution using Oracle Database 11g to enable EMC to migrate to lower cost commodity hardware and improve data center efficiency and hosted a number of databases in multiple ways to optimize data center resources and reduce costs.

Tags: Data Infrastructure