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Productivity or Pain - Measuring the value of mobile investment | 2005-11-22 01:00:03 |
T-Mobile |
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Time pressures on businesses and employees continue to mount. Increasing regulation, traveling and resource limitations compel many to work longer hours. For many roles, productivity is difficult to measure, so improvements might not be as simple as making a greater number of appointments, but making more beneficial decisions. A better understanding of whether productivity has been improved might be gained from assessing whether an individual employee has more control over managing their time, or if wasted gaps can be filled with useful activity. Technology can rarely increase productivity by itself, but gives the individual employee the means to increase it themselves, if they are sufficiently committed and willing to do so.
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Touchpaper Flexible Working (Mobile and Home Workers) Survey | 2006-05-26 01:00:26 |
Touchpaper Software |
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Working away from the office or at home is not unusual these days but the survey presented in this paper highlights a number of specific issues that make IT a greater challenge for home and mobile workers. When organizations purchase and implement new technologies, they still need to do more to help people use those technologies productively. Far too many employees across all industry sectors and at all levels of an organization are struggling at home or on the road with technologies that they don't really understand. This in turn, puts even further pressure on technical support departments, to the detriment of core business operations and personal productivity and causes user dissatisfaction and frustration.
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Protecting your Corporate Network: What do you know about the endpoint device? | 2005-11-11 01:00:01 |
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Laptops, desktops, and PDA's in use on your corporate network, on the road or at home are always in vulnerable states and susceptible to malicious attack - ensure all your corporate and remote devices are secure to protect against network vulnerability.
Learn more about security configuration management and network access control – download free white paper.
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Users and Applications - The evolving deployment of wireless remote access technology | 2005-11-05 01:00:02 |
T-Mobile |
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There are many reasons used to justify the deployment of technology, but ultimately it has to address the commercial needs of the business.
It can be quite easy to embark in a particular direction, trying out the latest technologies being promoted by vendors, only to find that these do not really add value to the business.
Running pilots is an effective way to test ideas, but taking the next step and deploying the technology can have a larger impact on the business – either positive or negative. The risk is especially high with deployments that
have a mobile component – is the risk justified? Larger companies in particular use wireless remote access technology quite widely, but has it yet reached the employees who can benefit the most? Enterprises need to use their business strategy, not the availability of technology, to determine where and how to invest.
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Cisco IP Contact Center Remote Agent Option | 2005-11-02 |
Cisco Systems |
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The Cisco IPCC Remote Agent Option is a complete solution for taking care of customers from remote locations, while maintaining centralized management and end-to-end security policies to protect the corporate network and confidential customer information. The IPCC Remote Agent Option provides an easy-to-deploy, centrally managed solution that can help companies in all industries lower operational costs, improve call-center productivity, increase business resiliency, improve responsiveness to customers, and more. The IPCC Remote Agent Option combines two proven Cisco offerings - the Cisco IP Contact Center solution and the Cisco Enterprise Teleworker Architecture - to give remote agents access to the same call-center applications as staff based at central sites.
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Using RDM to Deploy VMware ESX Server and Guests (Windows) | 2005-11-09 01:00:02 |
IBM |
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This white paper explains how to deploy VMware with RDM. In particular, it describes techniques for deploying the VMware ESX Server (version 2.5.1) and VMware Guest Operating Systems with RDM. This white paper is intended to help skilled RDM administrators to create deployment procedures and to understand the concepts involved.
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Using RDM to Deploy Applications and Windows | 2005-11-09 01:00:02 |
IBM |
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This white paper explains how to include application deployment as part of your Windows Native Install tasks and Windows Clone Install tasks. It applies to IBM Remote Deployment Manager (RDM) 4.20, and later releases. This paper is intended to help skilled RDM administrators to create deployment procedures and to understand the concepts involved.
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Integrated Lights-Out Virtual Serial Port Configuration and Operation | 2006-04-04 03:56:18 |
Hewlett-Packard |
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HP Integrated Lights-Out (iLO) consists of an intelligent processor and firmware that provides capabilities for remote server management. The iLO Virtual Serial Port (VSP) feature is one iLO method of accessing a remote server. The VSP provides a bi-directional flow of data directed to or from a server serial port. Using the remote console paradigm, a remote user can operate as if a physical serial connection exists on the remote server serial port. This paper provides information about VSP configuration and operation.
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Meet the Challenge of Achieving Efficient Machine-to-Machine Solutions | 2005-09-30 |
Anyware Technologies |
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Machine-to-Machine (M2M) is the word used to describe systems involving machines or equipments remotely managed through a communication network. The development and success of wireless communications (GSM, GPRS, EDGE, Wi-Fi...) over the last few years have open new opportunities for Machine-to-Machine applications. Most of new M2M applications currently deployed are using wireless technology to link remote machines to a central management point. The typical purpose of an M2M system is to collect specific data from assets and transmit it to the central application for storage, processing or display to the end-user.
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Eaga to save money with true mobile working. | 2005-09-15 03:00:03 |
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This case study shows Social Enterprise company Eaga Partnership’s trouble-free migration to T-Mobile not only saved them money but also improved productivity, thanks to T-Mobile BlackBerry solution.
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