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 TitleDate AddedCompany
whitepaper AVC introduces the missing mobility link.2005-09-15 03:00:03
  AVC (Europe) has a contract to install Sky TV. They also work with major IT and Telecoms companies to implement their systems. The company was looking for a way to automate its paper-based work order system and reduce administration. The T-Mobile MDAIII enabled staff to store all the relevant job information and crucially, capture the customer’s signature electronically.   
whitepaper Six Characteristics of an Effective Remote Access Solution2006-01-17 08:25:02 Positive Networks
  Remote work is becoming a way of life for most companies, whether it's to accommodate an employee working from home or from halfway across the country. However, implementing a remote access system that is safe, secure, and actually works for users involves much more than simply selecting hardware and plugging it in. This paper presents six considerations IT administrators should bear in mind when implementing a remote access system.   
whitepaper Webcast: Empower Your IT Consultants with the Remote-Services Competitive Advantage2005-09-01 Citrix Online
  Do you struggle to deliver technical consulting services to budget-conscious customers? Would you like to expand your geographic reach without increasing headcount? Are you looking for more efficient ways to scale limited internal expertise and resources? Are competitors taking advantage of your inability to scale and meet customer demands?

Watch this on-demand webcast to learn how hundreds of Microsoft Business Solutions partners, Citrix integrators and Sage Software resellers, as well as many other large and small system integrators and support outsourcers, use a remote support and services solution to maximize the productivity of their technical consultants and gain a competitive edge.

Speakers:
Alexander Verharen, Senior Product Manager for QAD, Inc
Shelly Cobb, Product Marketing Manager for Citrix GoToAssist 		  
whitepaper Role of Remote Management in Assuring Infrastructure Uptime2005-08-31 03:00:04
  Like it or not, businesses are becoming more and more dependent upon IT services and the infrastructure that supports them. Mean-Time-To-Repair (MTTR) and Mean-Time-Between-Failure (MTBF) are not only established SLA metrics in many environments, they have become almost visceral indicators of success and failure. Remote management can also contribute to another set of enterprise initiatives which are becoming more and more top-of-mind in enterprise IT: Security and Compliance. This makes the need for speedy and effective resolution even more critical and more valuable. This report addresses the role and value of remote management, including KVM (keyboard, video, mouse) switches and other “Out of Band” (OOB) capabilities in assuring IT infrastructure uptime.   
whitepaper Firm Maximizes Consultant Productivity and Client Satisfaction through Remote Support and Services2005-12-21 13:45:49
  How can companies provide their clients with systems-critical support without losing valuable time on the road? Download this case study to read about GoToAssist, a remote support and services solution from Citrix that enabled RSM McGladrey, a national accounting, tax, and business-consulting firm, to provide IT services and support remotely, saving its customers from unnecessary travel costs and allowing the company to achieve higher employee retention rates.   
whitepaper Updating Diagnostics Firmware With RDM 4.202005-11-09 01:00:02 IBM
  This white paper explains how to use IBM Remote Deployment Manager (RDM) 4.20 (or a later version) to update Diagnostics firmware. You can use this White Paper to learn how to update Diagnostics firmware on systems that use the FLASH2.EXE program to update their BIOS and Diagnostics firmware. This white paper is intended to help skilled RDM administrators to create deployment procedures and to understand the concepts involved.   
whitepaper Don't Get Boxed In: Hosted VPN and Endpoint Security Service Offers Advantages Over Traditional Appliances for Remote Access2006-01-17 08:24:55 Positive Networks
  Working at home or on the road should be as productive and secure as working in the office. However, network administrators face a bewildering set of overlapping virtual private network (VPN) products and technologies to consider for comprehensive remote access. New outsourced remote access services provide affordable advantages and keep IT administrators from being boxed in by the narrow scope of traditional VPN appliances. Download this Positive Networks white paper to learn more.   
whitepaper Teleworking - The Business Environment2005-07-25 07:30:40 Tiscali
  Over two million people (7% of the workforce in the UK today)currently work from home. According to industry analysts IDC,this figure will substantially increase by nearly one million users in the next two years.This Whitepaper takes a look at the different types of Teleworkers, the benefits to the business plus the ICT requirements.   
whitepaper Discover the Secret to GLBA-Compliant Remote Access2006-02-06 10:48:07
  Find out what you need to know about GLBA compliance and remote access.

Protect the security and confidentiality of customer records and information while providing your staff with secure remote access with Citrix® GoToMyPC® Corporate. A secure, managed service, GoToMyPC Corporate reduces the costs and complexities associated with traditional remote-access solutions while offering administrators the highest level of security and centralized control.

This comprehensive guide includes policy definition and enforcement mechanisms consistent with the best-practice guidance given for User Management & Remote Access.

Citrix Online created this guide to assist financial institutions in understanding the various GLBA requirements and to demonstrate how GoToMyPC Corporate can support GLBA compliance.

Citrix® GoToMyPC® Corporate is a managed remote-access solution that can help your company meet GLBA compliance guidelines while improving customer service, increasing speed of service and reducing IT costs. Download the GLBA compliance guide and find out what you need to know about remote access and GLBA compliance. This comprehensive guide includes policy definition and enforcement mechanisms consistent with the best-practice guidance given for User Management & Remote Access.

“The security of GoToMyPC Corporate is heads-and-shoulders above any other products we investigated.”

-Ross McKenzie, Director of Information Systems, Johns Hopkins Bloomberg School of Public Health 		  
whitepaper A Guide to Smart Purchasing for your Corporate Network2005-06-17 03:00:02
  Telecoms has moved on from the old days of leased line networks and distant dependent pricing. In this new world the name of the game is options. There are many different technology options open to the end user which at the end of the day simply facilitate the movement of information from one place to another.