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 TitleDate AddedCompany
whitepaper IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper2009-11-10 Shoretel
  Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size organization with a comprehensive total cost of ownership tool. Ensure you're making the best long-term UC decision for your company.

Tags: Network Technologies, Network Technologies, Mobile and Wireless, Network Technologies		   
whitepaper Is your network ready for IP Telephony?2009-11-10 Shoretel
  Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning for, choosing and deploying the right IP telephony solution. Make sure your network is ready for IP telephony, download this paper now.

Tags: Network Technologies, Network Technologies, IT Infrastructure, Telecommunications		   
whitepaper Strategic Guide to Business Phone Systems:2009-11-10 Shoretel
  This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through the steps in choosing a business phone system and will provide a firm understanding of IP Telephony and Unified Communications.

Tags: Network Technologies, Network Technologies, Internet and Web, Office Equipment		   
whitepaper Windows Phones and Unified Communications2009-11-01 Microsoft
  Are you thinking about unified communications in your business? You need to be.

In today's world, two trends are reshaping the way we work: 1) all workers are becoming mobile workers, and 2) highly effective collaboration has become every business's competitive edge in the 21st century. The key to better collaboration is unified communications, and a cornerstone to any unified communications strategy is the smart phone. This paper explains what unified communications is, why it is essential, and why Windows® Phones are ideally suited to serve as the "mobile connection" in a unified communication environment.

Tags: Network Technologies, Network Technologies, Mobile and Wireless, Network Technologies		   
whitepaper CDPS Analyst Interview with John Webster of Illuminata2009-10-26 IBM
  Instead of focusing on recovery after disasters, midmarket businesses need solutions that enable business continuity before and during them. Listen to the recording, "CDPS Analyst Interview with John Webster of Illuminata," to see how the IBM® Comprehensive Data Protection Express solution addresses the needs of midmarket companies that don't have adequate backup and recovery capabilities for their critical data.

Tags: Network Management, Data Infrastructure, IT Budgeting, User Satisfaction		   
whitepaper Work Smarter with Telephony Integration and Unified Communications and Collaboration Solutions from IBM2009-10-23 IBM
  In a rapidly changing world economy, organizations need to become more efficient, more innovative, and more responsive to their customers -- all the while reducing telephony and collaboration costs. Keeping up with change and information overload for companies is becoming much more difficult, but is critical to staying competitive. Listen to this complimentary IBM webcast to catch the latest analyst insights on what matters in the UC market - what is critical - the value of telephony integration - and the benefits of a sound call control strategy. Learn more about IBM's unique philosophy to help organizations extract more value out of their investments for significant cost savings, faster decision making, and effective communication enabled business processes. Plus, have an opportunity to hear from IBM subject matter experts as they discuss the new IBM Lotus® Sametime® Unified Telephony software and Converged Communications Services offerings, and how adding social networking to the UC mix can help organizations extend the value of their company helping to create a much more dynamic and smarter way of doing business.

Tags: Network Technologies, Network Technologies, Internet and Web, Network Technologies		   
whitepaper Why Free Patch Management Tools Could Cost You More2009-10-12 KACE
  As organizations look to keep operating expenses down, "free" technology solutions start to look more attractive. However, when choosing a solution for patching your systems and servers, it is important to consider the total cost of ownership (TCO) and the difference in key capabilities between point patching products and comprehensive patch management solutions. This white paper uncovers those differences.

Tags: Network Technologies, Security Administration, IT Budgeting, IT Budgeting		   
whitepaper Finansbank Improves Performance and Availability of Enterprise Data Warehouse2009-10-01 Oracle
  Finansbank wanted to implement a new enterprise data warehouse solution to support core banking data from a variety of sources and relieve performance loads on the existing data warehouse and manage a large and rapidly growing data store, now at 16 terabytes and doubling in size approximately every 15 months. The challenge was to optimize backup processes to increase efficiency while safeguarding valuable financial data. Finansbank implemented an Oracle enterprise data warehouse loaded daily using Oracle Data Integrator, to handle crucial bank data such as information for the bank's 3.5 million credit card accounts and optimized performance by providing each business group with its own data mart within the data warehouse, including a new dedicated environment to support campaign management.

Tags: Data Tools		   
whitepaper Is the time right to move from RISC to Intel Architecture?2009-10-01 Intel
  Previous business decisions to deploy your IT solutions on RISC based architectures was most likely the right decision at the time based on the business need, the solutions availability and the architecture available to run that solution. Some of these solutions are likely due for an upgrade due to changing business needs, a better version of the application now being available or have become to expensive to maintain and support on older server system. It is time to make a change and change is likely to include upgrading to next generation of software solution and choosing a new server system that will perform and work with the software solution.

Tags: Network Management, Components, Network Technologies, Software Development Tools		   
whitepaper Using an Adaptive Voice User Interface to Gain Efficiencies in Automated Calls2009-08-19 Interactive-Digital
  Traditional speech applications are "Static" and make no dynamic adjustments for the real-time behavior of individual callers. As a result, all callers are handled in the same way regardless of their knowledge, experience, navigation skills and willingness to use the automated system. With an adaptive approach, automated IVR systems continuously monitor individual caller behavior during each call to the system. Specifically, speech and/or DTMF responses (such as entering account numbers, entering a PIN, making selections from menus, etc.) are monitored for speed and accuracy in real-time, node-by-node in the call script.

Tags: Business Functions, Software Development Tools