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 TitleDate AddedCompany
whitepaper Why Wait? Get Unified Commmunications for Exchange Now2007-01-04 08:59:04 Adomo
  Much has been said of Microsoft's announcement that it will include unified communications functionality in Exchange 2007, but there's some cause for concern: Exchange 2007 will work only on 64-bit servers and cannot co-exist with some older Exchange servers. Moving from your TDM phone system to VoIP on Exchange, therefore, will have to be a flash cut; no phased migration for multiple offices or phone systems.

Enter Adomo Unified Communications. Built on a hardened appliance platform that connects to traditional TDM and new IP PBX systems out of the box, Adomo Unified Communications extends unified communications functionality to Exchange 2000 and 2003 through its use of Active Directory for its user database. You can learn more about this unique solution by reading this white paper from Adomo.

   
whitepaper Advanced Messaging: Five Key Components of Converged Telephony2007-01-04 08:59:04 Adomo
  Legacy voicemail systems were built with system reliability and enterprise-grade voice response times in mind, and for years they've served the enterprise well. But most legacy phone systems were designed before the introduction of e-mail and other robust business applications, so they can't capitalize on the same advancements that offer today's businesses enormous productivity gains. Download this Adomo white paper to learn more about the evolution of enterprise phone systems and to find out how converged messaging architectures can provide the key advantages of legacy phone systems while lowering your IT costs and boosting end user productivity.

  
whitepaper Managed Communication Services Architecture Framework2006-04-19 09:51:19
  Managed Communication Services (MCS) are Information and Communications Technology (ICT) services delivered to enterprise users by Service Providers (SPs), using network-based capabilities, premises-based capabilities, or a combination of the two. The SPs involved might be telecommunications operators, systems integrators that provide out-tasking or outsourcing, or even an SP internal to a large corporation.

Alcatel provides a complete range of solutions to deliver a broad range of end-to-end Managed Communication Services solutions. Which MCS solution is appropriate initially depends on the type of SP involved. However, through the Alcatel MCS Framework, the first MCS solution implemented will evolve to accommodate other MCS solutions in the future in a way that is understood today.

This article describes the MCS Architecture Framework, details its constituent domains, and takes a brief look at the interfaces between those domains. 		  
whitepaper Internet and IP Communications: the transformation of SMBs2006-04-19 09:46:22
  IP technology for telephone services is not widely used among SMBs. The situation will change when operators offer an IP connection that supports both voice (VoIP) and the Internet. This will create demand on the part of SMBs for complete solutions that provide a full communications package (IT, Internet, telephone and multimedia services) at a reasonable cost. Alcatel has anticipated this development with its OmniPCX Office and Eye-box products.

IP and the development of services hosted within the network will promote new commercial models, in which SMBs will subscribe to a service for a set monthly fee. Alcatel's solutions facilitate the development of Managed Communications Services (MCS) offerings, intended for businesses in general, and SMBs in particular. 		  
whitepaper IMS inside the Enterprise2006-04-19 09:44:32
  IP Multimedia Subsystem (IMS) is a technology that grew out of the carrier world, was standardized by 3GPP, and subsequently adopted and endorsed by 3GPP2 and ETSI (TISPAN). But how is it applicable to the Enterprise?

The rigid definition of protocol combinations and procedures that IMS brings to the world of IETF protocols make it an attractive proposition, in a world where seamless interoperability between VoIP solutions from different vendors has been slow to materialize. But what will really drive enterprises towards participation in IMS is the desire to better incorporate the mobile phone into the enterprise telecommunications environment. That means participating in an IMS applications environment. Through its User-Centric Broadband Architecture and its commitment to IMS, Alcatel will ensure that those applications can be located wherever is most appropriate for that enterprise and its SPs. 		  
whitepaper Verizon thinks outside the box with Alcatel2006-04-19 10:16:15 Alcatel
  Through close collaboration and teamwork, Alcatel and Verizon BSG have successfully introduced a new, end-to-end, managed communications solution for small and medium businesses in the U.S. The success of this initiative is directly attributable to both companies' willingness to move beyond a traditional vendor/channel relationship. Understanding each other's challenges, they jointly designed an offer focused on customer benefits: efficiency, reliability, cost-effectiveness, and single point of contact. They implemented it by adapting their business models to each other's capabilities. Verizon's market presence and sales and marketing know-how was ideally complemented by Alcatel's technical expertise and operational flexibility. Verizon BSG succeeded in expanding its CPE revenues, and Alcatel succeeded in selling its product line for small and medium businesses in the U.S. market.

Both companies are highly satisfied with their relationship, and wish to extend this strategic partnership with new opportunities.

Tags: TCP - IP		   
whitepaper Solution Delivery through the Alcatel Partner Ecosystem2006-04-19 10:11:07
  Alcatel's partner ecosystem serves as a true market differentiator and continues to be a critical core component of its strategy to deliver innovative, end-to-end solutions across industries. The ecosystem adds incremental value to Alcatel, its partners, and ultimately its customers.

By teaming up with service and technology companies that enrich and complement its capabilities, Alcatel can offer enterprises a wide-ranging set of business solutions and services. Recent collaborations focused on voice applications, managed services, collaborative communication, convergence, and vertical market solutions demonstrate the advantages of solution delivery through a cohesive and cooperative partner ecosystem. These advantages include the ability to adopt quickly and easily new technologies that increase business agility and improve the overall customer experience. 		  
whitepaper Improving Business Processes with User-Centric IP Communications Solutions2006-02-15 alcatel
  In any enterprise, employees are at the heart of the business. It is crucial to categorize the different user profiles in an organization to implement the most effective communications applications, devices, and infrastructure. Alcatel provides a full set of user-centric IP communications solutions allowing businesses to reduce costs, accelerate business processes, maximize end-user efficiency, and generate more value.

Tags: TCP - IP		   
whitepaper The Power of Retail Self-Service Solutions2006-02-01 Vertical
  Retailers are embracing self-service solutions at a rapid pace, deploying new technology to reduce costs, attain and improve customer relations, and remain competitive. Early advances in call answering and routing, such as Centralized Attendant Service (CAS) and auto-attendant, have given way to Web portals and Interactive Voice Response (IVR). These advances have enabled a new and powerful channel for customer interaction with the business past pure brick and mortar, by enabling customers to use voice communications to obtain service and make transactions around the clock. This paper details the evolution of retail self-service, and explains how Vertical is pioneering communications solutions that achieve the goals of delivering superior service to customers while reducing the cost of operations.

Tags: XML, Point of Sale Devices		   
whitepaper Data Integration Solutions for Master Data Management2006-02-01 Microsoft
  Data management is one of the most complex and expensive challenges facing the agile enterprise. To guide their data management efforts, many enterprises adopt Master Data Management (MDM), a lifecycle strategy for creating, organizing, and managing comprehensive data assets across the enterprise. Microsoft SQL Server Integration Services (SSIS) 2005 provides a full-featured enterprise data integration platform and rich development environment for creating, organizing, and managing comprehensive data assets across the enterprise that can be leveraged specifically for MDM applications. SSIS also provides an expansive ecosystem of partners who have built specialized MDM application solutions on the core SQL Server platform.

Tags: Knowledge and Data Management, Database Management