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 TitleDate AddedCompany
whitepaper Consulting Firm Acquires Seven Companies, Doesn't Miss a Call2006-10-20 07:58:25 Cisco Systems
  This case study examines how Navigant Consulting, an independent consulting firm, used a single, converged IP network to help a dynamic global workforce improve responsiveness to clients -- regardless of location.   
whitepaper Make the Leap to Converged Communications2006-08-01 Intel
  Burgeoning demand for converged voice, video and data is creating problems for service providers. As they face fierce competition to attract new customers and keep existing ones, they need solutions quickly. New networking equipment and software must be cost-effective and development time must be shortened to ensure bottom-line profitability. Scalability to grow the solution over time in a predictable and cost-effective manner is crucial for business growth. Service providers can address all of these challenges by upgrading their network with servers based on Intel multi-core processors and the converged Internet Communications application suite known as CommuniGate Pro. Together, these two solutions provide a platform for the delivery of new multimedia services - a solution that is quick, cost-effective and scalable.

Tags: Processors		   
whitepaper Allen Boone Humphries Robinson Improves Efficiency and Exceeds Client Expectations With Good Mobile Messaging2006-07-31 Motorola
  Allen Boone Humphries Robinson LLP (ABHR) wanted to equip attorneys with a reliable, integrated device to allow them to be productive away from the office. The challenge was to provide real-time access to the firm's more than 10,000-name contact database in ProLaw and display the caller's name and phone number for incoming calls. ABHR deployed Good Mobile Messaging on Palm Treo handhelds with voice and data service from their providers. These integrated devices give staff real-time synchronized access to e-mail, calendars and contacts along with phone and PDA capabilities.

Tags: Mobile - Wireless Communications		   
whitepaper Siperian Case Study: Documentum0000-00-00 Siperian
  In late 1990s, Documentum (now part of EMC) was focused on mostly large enterprise software deals to achieve its financial goals. As the market conditions changed, the company made a strategic decision to pursue larger number of deals at a broader set of price points to create a more predictable, even revenue model. However, Documentum sales lead management systems could not support a higher number of deals without significantly more salespeople. To address their customer data integration challenges, Documentum evaluated, selected and implemented the Siperian customer data integration solution (then called Activity Server). The results were reduction in IT management costs, improved lead flow velocity and increased sales force productivity.

Tags: Sales Force Automation, Database Management		   
whitepaper Leading Regional Bank Scales Up IVR Solution to Meet Rapid Growth Curve2006-07-06 03:15:27 Microsoft
  Woodforest National Bank is a regional Texas bank with 175 branches, some 100 of which are located in retail stores such as Wal-Mart. Although the bank has been using a Microsoft Speech Server 2004-based Interactive Voice Response (IVR) application for the past two years, it needed to scale up its telephone banking system solution to address the growth in call volume, create a new Spanish language application and move to a real-voice interface. Using its own in-house IT expertise, the existing Microsoft .NET infrastructure, and powerful Microsoft Speech Server 2004 R2 software, Woodforest addressed each opportunity. Adding a new server scaled up the solution to handle the increased volume and helped deliver a 70 percent reduction in live operator support.   
whitepaper XO Meets Bandwidth Need at Sunrise Medical Group2006-07-06 XO Communications
  Sunrise Medical Group is a multi-dimensional group practice located in Broward and Dade counties in Florida. With offices in 14 locations, the company provides treatment of neurological and sleep disorders, pain management, pulmonary rehabilitation, Magnetic Resonance Imaging (MRI) scanning, physical therapy, and clinical research. The company needed a reliable network that offers high bandwidth for sharing large data files and connect all 14 locations to facilitate continual sharing of medical and scheduling information. XO provided a VPN to connect the group's 14 locations, enabling them to share medical and scheduling data. Most locations are configured with two data T1s, bound together to support the high volume of network traffic.

Tags: Bandwidth Issues, VPNs		   
whitepaper Gates Corporation Replaces BlackBerry With Good Mobile Messaging to Support Company-Wide Productivity Initiative2006-07-05 Motorola
  Gates Corporation wanted to improve worker productivity, increase the efficiency and effectiveness of Gates' Worldwide IT Group and provide a significant return on investment for the company. The challenge was to provide the functionality, manageability and security required to replace BlackBerry. Gates Corporation deployed Good Mobile Messaging running on the 2125 SmartPhone, 8125 PDA and Treo 650 with voice and data service from Cingular. These integrated devices give Gates' employees real-time synchronized access to e-mail, calendars and contacts along with phone and PDA capabilities. This improved worker productivity, increased efficiency and effectiveness of the Global IT Group and a significant return on investment for the Gates Corporation.

Tags: PDA, Mobile - Wireless Communications		   
whitepaper Software Company Takes Collaboration to New Heights2006-10-20 07:58:25 Cisco Systems
  This case study examines how a global Software Development company reduced costs by $10,000 a month, sped product development, improved quality, and delivered better service and support by improving operational efficiency.   
whitepaper One Design Effort Leads to Many Products2006-06-07 01:00:26 Intel
  To be competitive with larger organizations, Small and Medium-sized Businesses (SMBs) want to make their networks more efficient. One hot trend - voice and data convergence - promises easier management and greater utility. SMBs expect easy-to-use solutions packaged in a familiar device, such as a router or gateway. For developers, it can be challenging to deliver the broad array of devices that meet these demands. Keeping those solutions simple and robust usually requires extra development work, which makes it hard to keep costs down. D-Link overcomes these challenges by using a common hardware platform - based on the Intel IXP42X network processor family - in all of its convergence products.   
whitepaper Cisco Gold Partner Netarx Delivers Cisco Converged Network Technology to Community College2006-06-02 01:00:29 Cisco Systems
  Macomb Community College, located in Warren, Michigan, serves 24,000 students through its five campuses. Macomb Community College had aging data and voice networks with limited vendor support. To bring the college to the forefront in technology, Cisco Gold Partner Netarx deployed a converged voice and data network for the college's five campuses. The Cisco solution-including IPCC Express, IP telephony, a GIG backbone, and fully meshed core-provides users with many benefits, while saving money.