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 TitleDate AddedCompany
whitepaper Wine Retailer Uses Integrated IT Management to Support Growth, Improve Store Service2008-10-10 Microsoft
  Total Wine & More is "America's Wine Superstore," operating 54 stores in 11 states and carrying thousands of different wines, spirits, and beers. With the company's success and growth has come a proliferation of servers to support new business initiatives, and an associated increase in technology management work. To relieve the IT staff of the need to manually manage store and data center servers, Total Wine took advantage of Microsoft System Center solutions to automate server imaging, application and update deployment, server monitoring, and backup. With fewer technology management chores, Total Wine can better grow its business and roll out new services.

Tags: Back-up		   
whitepaper What's Good for Security is Good for Operations: Why Configuration Assessment Followed by Change Auditing is Key to Operational Stability2008-09-11 Tripwire
  Network administrators and IT managers know that the ramifications of one small change to a company's critical servers or network devices--such as routers, switches, and firewalls--depend on whether the change is desired or not. Without a way to know when change occurs and whether it's desired, not desired, accidental, benign, malicious, intentional, or originating from inside or outside, IT teams have few options for preventing negative consequences and minimizing damage. Configuration audit and control solutions give organizations greater control over service-affecting changes and provide the foundation of a layered security strategy. Tripwire configuration audit and control software monitors key files and configurations of servers, desktops, network devices, directory servers and more, detecting externally- and internally-originating changes, alerting IT staff, and providing detailed reports for rapid restoration of systems to a known good state.

Tags: Infrastructure Management, Security Management, IT Reliability		   
whitepaper File Integrity Monitoring: Secure Your Virtual and Physical IT Environments2008-09-10 Tripwire
  Looking for a File Integrity Monitoring Solution? With the numerous servers, devices and applications organizations rely on to support their everyday business, outages and security breaches due to poor IT configurations are unacceptable. In addition, many organizations must now prove compliance with standards like PCI DSS--designed to protect systems and sensitive data. File integrity monitoring solutions minimize security risk resulting from undesirable configuration change by monitoring, detecting, and reconciling changes to key files throughout the virtual and physical IT infrastructures.

Learn how file integrity monitoring solutions work and the capabilities you should expect your solution to have. Then review a detailed checklist you should complete before purchasing your solution. Finally, discover how Tripwire Enterprise effectively combines file integrity monitoring with configuration assessment-a single configuration control solution that proactively assesses and monitors the IT infrastructure and enables organizations to achieve and maintain compliance with standards and regulations.

Tags: Infrastructure Management, Security Standards, IT Reliability, Virtualization		   
whitepaper Microsoft IT Business Case for System Center Configuration Manager 2007 in a Data Center2008-09-01 Microsoft
  This paper will demonstrate the business case that Microsoft IT made to implement System Center Configuration Manager in a data center to reduce costs through optimized IT resources, improve efficiency, and enable the data center to meet its data and computing needs. Additionally, this paper will detail how the implementation of key features will help Microsoft IT align with the Microsoft Operations Framework (MOF) and the Information Technology Infrastructure Library (ITIL) to manage change and assets and to conduct change control.

Tags: Data Center, ITIL		   
whitepaper Improve Availability and Resiliency with Software Infrastructure Testing by IT Operations2008-08-30 StackSafe
  Does your company know how the next software patch or configuration change will impact uptime? An alarming number of companies cannot be completely sure what any change will do to their critical business applications. Their IT operations teams lack the testing resources and processes to understand the impact of changes and be sure that they won't cause service degradation, or, worse yet, take an application offline completely. And yet today's business environment requires that systems be available 24/7 for people both inside and outside the company. So how can you better understand the impacts of changes to the software infrastructure? And what are the costs associated with testing?

In this webcast, trusted advisors from Gartner and StackSafe discuss the importance of software infrastructure testing to improve uptime. You'll also find out why new technologies like virtualization can make testing easier and more effective.

Tags: Software Project Management, Software Engineering, Methodology, Services, Virtualization, Application Development		   
whitepaper RTA Optimises Bandwidth With Packeteer2008-08-03 FVC
  The Roads and Transport Authority (RTA) has a number of critical public facing applications (e-services). It needed a solution that would proactively monitor the network/application performance and enable its RTA's network architects and management to shape the network traffic accordingly. Packeteer as a company filled all these requirements and the technical team at FVC suggested 2 units of PacketShaper 7500 series appliances to fulfill RTA's requirements. The PacketShaper 7500 provides vital IP bandwidth provisioning and application management functionality with additional processing and memory "Headroom".

Tags: Bandwidth Issues, Network Administration		   
whitepaper Cisco IOS Embedded Event Manager Version 2.4 Expanded Capabilities and New Interfaces2008-08-01 Cisco Systems
  Cisco IOS Embedded Event Manager (EEM) is a powerful tool integrated with Cisco IOS Software for monitoring and management from within the device itself. EEM offers the ability to monitor software subsystems and take informational, corrective, or any desired action when the monitored events occur or when a threshold is reached. Capturing the state of the router during such situations can be invaluable in taking immediate recovery actions and gathering information to perform root-cause analysis. Network availability is also improved if automatic recovery actions are performed without the need to fully reboot the routing device.

Tags: Network Administration		   
whitepaper How the Guardium Platform Helped Dell IT Simplify Enterprise Security2008-08-01 Dell
  The Dell IT group wanted to replace its manual, internally developed approaches - one for Oracle Database and one for Microsoft SQL Server - with an automated, cross-platform, appliance-based solution that could not only secure the privacy and integrity of critical data, but also streamline the process of reporting and auditing data access activity to comply with regulatory standards. To help accomplish these goals, the Dell IT group implemented the Guardium platform and its Database Activity Monitoring (DAM) solution, a real-time monitoring technology for safeguarding database data and automating compliance reporting and oversight processes.

Tags: Security Management		   
whitepaper Put New Capabilities of Business Activity Monitoring (BAM) to Work, Part 11: Advanced Installation of IBM WebSphere Business Monitor V6.12008-07-08 IBM
  This paper explores the advanced options when installing WebSphere Business Monitor 6.1. The advanced installation provides flexibility when installing the four components of the product: monitor server, portal dashboard, monitor database, and information center. One can set up a multimachine distributed environment, and one can choose from monitor profile environments: stand-alone, deployment manager, or custom. This paper uses different installation scenarios and examples to explain the flow for each option in detail.   
whitepaper Siemens Shared Services Serves 70,000 Siemens Employees Nationwide With New HR System2008-07-01 Oracle
  Siemens Shared Services wanted to deliver performance, scalability, reliability, and flexibility required to support the HR system for 70,000 employees and implement a foundation to support an extensive increase in information and transactions, while providing users with continuous uptime. The challenge was to provide support for 50-100 super users, each performing payroll for up to 10,000 employees or developing large tax reports and facilitate a daily stream of 5,000 employees accessing the HR portal to update information. Siemens Shared Services enabled easy maintenance and/or upgrades to Oracle's PeopleSoft Enterprise Human Capital Management system, including the incremental addition of hardware servers to support growing business needs, without disruption.

Tags: Database Management, Human Capital Management