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 TitleDate AddedCompany
whitepaper County Agency Enhances Ability to Transform Lives With Cisco Unified Communications2007-03-01 01:00:25
  Fresno County Workforce Connection is a multisite organization that was operating on an inherited voice and data infrastructure. It was starting to experience some support issues on its Avaya switching infrastructure. With a number of network components reaching end-of-life, the IT manager knew that if he failed to replace some equipment, the entire network could be in big trouble. Cisco Silver Certified Partner AMS.NET submitted the winning bid with its recommendation of Cisco Unified Communications and its ability to deploy the solution in a tight timeframe. The Cisco solution features have helped employees be more productive for clients, and has freed up the IT staff for more strategic projects.   
whitepaper Johnson Health Network Adopts Cisco Solutions for Communications and Robust Network With Cisco Partner TCI2007-03-01 01:00:25 Cisco Systems
  The director of IT for Johnson Health Network (JHN) had two converging technology issues that he wanted to resolve. First, the network infrastructure had to be upgraded to meet data delivery goals for new medical and document-imaging applications. At the same time, the health network was communicating via a 20-year-old disparate Nortel phone system. In the course of his research, the director met Total Communications, Inc. (TCI), a Cisco Premier Certified Partner. TCI conducted a discovery phase and determined that the hospital needed to upgrade its data network with a new core and new edge LAN switches and designed a network to replace all of the old phones with a Cisco Unified Communications system.   
whitepaper Nu-Vision Technologies Unifies Building Supply Retail Stores With Cisco Unified Communications2007-03-01 01:00:25 Cisco Systems
  For more than 50 years Riverhead Building Supply has provided Long Island's remodeling and building professionals with quality products and services. It was clear to the company's IT manager that Riverhead Building Supply would benefit greatly from a new phone system. Its existing Avaya Private Branch eXchange (PBX) phone system was operating at the company's two primary locations in Riverhead, and each store and warehouse had its own Avaya system. Point-to-point T1 lines ran between locations. The solution suggested by Nu-Vision Technologies d/b/a Black Box Network Services included Cisco Unified CallManager, Cisco Unity voice messaging, and Cisco IPCC CallManager.   
whitepaper RightNow Deploys Cisco Unified Communications at New Headquarters With Skyline Advanced Technology Services2007-03-01 01:00:25
  Customer-focused businesses such as British Telecom, Nikon, and John Deere depend on RightNow Technologies for its Customer Relationship Management (CRM) solutions. The company has 575 employees and offices around the world. However, in constructing a new headquarters building in Bozeman, Montana, RightNow was faced with some real issues in expanding its existing Private Branch eXchange (PBX) communications solution. Having worked with Skyline Advanced Technology Services, a Cisco Silver Certified Partner, since 1999, RightNow again looked to Skyline for solution ideas. By teaming with Skyline, it implemented Cisco Unified Communications to lower total cost of ownership and improve ease of maintenance.   
whitepaper Cisco Unified Communications From SDI Networks Provides Real Estate Agents With Mobility, Connectivity2007-03-01 01:00:25 Cisco Systems
  Prudential C. Dan Joyner Co., a successful real estate company headquartered in Greenville, South Carolina, has 11 offices spread across five counties in the northern part of the state, housing 100 employees and 400 contract real estate agents and sales associates. An aging hardware infrastructure was affecting the company's speed and efficiency. Since there was no WAN to tie the 11 offices together, employees and agents were spending a lot of time on e-mail and in meetings. Agents who were out getting listings and serving clients were forced to come back into the office to check on e-mails, phone messages, and faxes. Cisco Partner SDI Networks designs, deploys Cisco Unified Communications to unify offices and enable agent mobility.   
whitepaper Cisco Partner Matrix Integration Controls Spiraling Communications Costs; Unifies Voice and Data for Scott County School District2007-03-01 01:00:25
  Scott County School District #2 is located in Scottsburg, Indiana. Over the years phone systems were added and upgraded as needed, and this has resulted in multiple legacy systems and communications costs that the director of technology for the school district describes as "Out of control." The director reached out to a number of vendors and local partner companies in order to have a variety of recommendations and bids to review. For the Scott County School District implementation, Matrix Integration and Cisco helped the director to promote IP telephony to the school board by demonstrating the cost savings and added features that come with a Cisco Unified Communications solution.   
whitepaper SMB Company Optio Software Moves From Standard PBX to Cisco Unified Communications; Realizes ROI and Improved Business Benefits2007-03-01 01:00:25 Cisco Systems
  Optio Software develops and sells software solutions that enable organizations to achieve speed, accuracy, functionality and quality in their document processes. The company contracts with Cisco Partner Network Services Plus, Inc. (NSPI) for technology assistance in moving the company's network and phone system as part of a major headquarters remodel. The NSPI account manager shows the company how investing in moving old technology may not be the smartest move. The company reviewed the capabilities of Cisco Unified Communications and saw how it not only would save the company money on its communications cost, but would allow employees to work in new and dynamic ways, bring visibility into company operations, and provide a platform for future growth and new applications.   
whitepaper Specialized Services From Cisco Partner Berbee Diagnose, Cure Phone Troubles at Karmanos Cancer Institute2007-03-01 01:00:25
  Cisco Gold Certified Partner Berbee Information Networks applied special service programs for success with the Karmanos Cancer Institute. The Institute was suffering with an older PBX phone system and a newer IP phone system that was not performing properly. Due to the unreliability of the two systems, upper management and business units were not comfortable running the business on it. Read how Berbee applied its special services to audit and make recommendations for improved security and a new Cisco Unified Communications system that provides new efficiencies. Another Berbee service manages the multiple Cisco SMARTnet contracts held by the Institute, saving it time and money.   
whitepaper Johnson Health Network Adopts Cisco Solutions for Communications and Robust Network With Cisco Partner TCI2007-03-01 01:00:25 Cisco Systems
  The director of IT for Johnson Health Network (JHN) had two converging technology issues that he wanted to resolve. First, the network infrastructure had to be upgraded to meet data delivery goals for new medical and document-imaging applications. At the same time, the health network was communicating via a 20-year-old disparate Nortel phone system. In the course of his research, the director met Total Communications, Inc. (TCI), a Cisco Premier Certified Partner. TCI conducted a discovery phase and determined that the hospital needed to upgrade its data network with a new core and new edge LAN switches and designed a network to replace all of the old phones with a Cisco Unified Communications system.   
whitepaper RightNow Deploys Cisco Unified Communications at New Headquarters With Skyline Advanced Technology Services2007-03-01 01:00:25 Cisco Systems
  Customer-focused businesses such as British Telecom, Nikon, and John Deere depend on RightNow Technologies for its Customer Relationship Management (CRM) solutions. The company has 575 employees and offices around the world. However, in constructing a new headquarters building in Bozeman, Montana, RightNow was faced with some real issues in expanding its existing Private Branch eXchange (PBX) communications solution. Having worked with Skyline Advanced Technology Services, a Cisco Silver Certified Partner, since 1999, RightNow again looked to Skyline for solution ideas. By teaming with Skyline, it implemented Cisco Unified Communications to lower total cost of ownership and improve ease of maintenance.