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 TitleDate AddedCompany
whitepaper RightNow Deploys Cisco Unified Communications at New Headquarters With Skyline Advanced Technology Services2007-03-01 01:00:25 Cisco Systems
  Customer-focused businesses such as British Telecom, Nikon, and John Deere depend on RightNow Technologies for its Customer Relationship Management (CRM) solutions. The company has 575 employees and offices around the world. However, in constructing a new headquarters building in Bozeman, Montana, RightNow was faced with some real issues in expanding its existing Private Branch eXchange (PBX) communications solution. Having worked with Skyline Advanced Technology Services, a Cisco Silver Certified Partner, since 1999, RightNow again looked to Skyline for solution ideas. By teaming with Skyline, it implemented Cisco Unified Communications to lower total cost of ownership and improve ease of maintenance.   
whitepaper Cisco Unified Communications From SDI Networks Provides Real Estate Agents With Mobility, Connectivity2007-03-01 01:00:25 Cisco Systems
  Prudential C. Dan Joyner Co., a successful real estate company headquartered in Greenville, South Carolina, has 11 offices spread across five counties in the northern part of the state, housing 100 employees and 400 contract real estate agents and sales associates. An aging hardware infrastructure was affecting the company's speed and efficiency. Since there was no WAN to tie the 11 offices together, employees and agents were spending a lot of time on e-mail and in meetings. Agents who were out getting listings and serving clients were forced to come back into the office to check on e-mails, phone messages, and faxes. Cisco Partner SDI Networks designs, deploys Cisco Unified Communications to unify offices and enable agent mobility.   
whitepaper Benefits of Deploying Cisco Unified Communications Within a Cisco Intelligent Network2007-02-09 01:00:29 Cisco Systems
  When the network and applications communicate, IT and telephony administrators and end users achieve many benefits. Because the respective technologies are not locked in silos or just bolted together, administrators can use capabilities across platforms, providing the flexibility to quickly and cost-efficiently deploy, operate, and consolidate new communications services. New features and functions, such as video or wireless voice, can be added easily to this unified and integrated fabric through software upgrades and incremental hardware that build upon existing investments in the Cisco Unified Communications and network infrastructure. As a result, end users get access to new, high-quality IP Communications applications sooner, increasing their productivity and improving business processes.   
whitepaper Securing the Unified Communications-Enabled Enterprise2007-05-31 01:00:40 Cisco Systems
  For businesses, government agencies, and academic organizations to thrive in the dynamic market, personnel must remain accessible to colleagues and customers worldwide. Employees - who, like the customers they serve, are geographically distributed and mobile - require the capability to securely obtain information from wherever they are to help their organizations compete successfully. In fact, research reveals a significant business effect when workgroups experience delays in reaching primary decision makers. Tying multiple types of communication together into a unified experience supports the increased accessibility needs of global organizations. Cisco Unified Communications - a set of telephony-focused products and technologies - accomplishes this by merging voice, video, data, and collaboration applications securely across desktops and mobile devices.   
whitepaper Presenting Cisco Unified Communications to Business Executives in Midsize Businesses2007-05-31 01:00:40 Cisco Systems
  After IT groups decide to adopt unified communications, they must demonstrate the business value of the solution to justify the budget. IT groups are most likely to persuade business decision makers within their organization to adopt unified communications when they explain how it helps meet top-level business needs and delivers Return On Investment (ROI). IT groups make the decision to adopt unified communications because they understand the cost savings and business process benefits of converged voice, video, and data networks. However, the company president, chief financial officer, facilities managers, and other managers outside the IT group are not as familiar with the benefits of convergence.   
whitepaper Cisco and Microsoft Collaboration in Unified Communications2007-04-14 01:01:35 Cisco Systems
  Cisco and Microsoft have an established track record of collaborating on their respective products and technologies to provide customers with innovative business solutions. Nowadays, the two companies are working together to help customers design unified communications solutions that closely align with their productivity, communications, and collaboration objectives. The Cisco approach to unified communications is founded on the company's market leadership in secure IP networking and IP communications, and the Microsoft approach is based on its leadership in desktop applications and operating systems.   
whitepaper Presenting Cisco Unified Communications to Business Executives in Midsize Businesses2007-05-31 01:00:40 Cisco Systems
  After IT groups decide to adopt unified communications, they must demonstrate the business value of the solution to justify the budget. IT groups are most likely to persuade business decision makers within their organization to adopt unified communications when they explain how it helps meet top-level business needs and delivers Return On Investment (ROI). IT groups make the decision to adopt unified communications because they understand the cost savings and business process benefits of converged voice, video, and data networks. However, the company president, chief financial officer, facilities managers, and other managers outside the IT group are not as familiar with the benefits of convergence.   
whitepaper Cisco Unified Communications for the Telecom and Voice Expert2007-02-22 01:00:33
  Cisco Unified Communications is a family of Cisco products and applications designed to meet an organization's entire range of communications needs, including call management, rich-media conferencing, voicemail and messaging, customer contact, IP phones and endpoints, video telephony, videoconferencing, and unified communications clients. This paper provides a detailed overview of Cisco Unified Communications to help those responsible for making voice and telecommunications decisions.   
whitepaper Cisco Unified Communications: Unifying Communications Infrastructure2007-03-01 Global Knowledge
  Learn about Cisco's unified communications vision, which combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem.   
whitepaper The Hosted Solutions Market - And Why You Need to Be There2007-03-08 01:00:34 Nortel Networks
  Securing a share of this lucrative market will depend on service providers' ability to deliver customers flexible and affordable next-generation services such as IP telephony, unified communications, contact centers and more - with greater velocity and reliability than the competition. Service providers that want to deliver the speed and services demanded by nowadays ever-changing market will most likely be those offering hosted solutions.