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 TitleDate AddedCompany
whitepaper Business School Improves Top-Line Growth With xRM-Based Custom Applications2009-11-11 Microsoft
  Melbourne Business School needed to improve information management regarding its prospective and current students, alumni, donors, guest lecturers, and other constituents with whom the school interacts. Working with Oakton, a Microsoft Gold Certified Partner, the school turned to Microsoft Dynamics CRM and its underlying development platform, xRM, to accelerate the creation of integrated solutions that track communications and automate workflow processes. Consolidating data sources and automating processes frees school staff to cultivate closer relationships with constituents, which ultimately contributes to increased revenue, overall business agility, and the school's reputation for progressive, global leadership.

Tags: Workflow Management
  
whitepaper Windows Activation Technologies in Windows 72009-11-01 Microsoft
  Software piracy is one of the most significant problems facing the software industry globally. It not only has an impact on the global economy but it affects legitimate businesses that have to compete with those selling counterfeit software. With Windows® 7, Microsoft® has enhanced its Software Protection Platform by expanding on its Windows Activation Technologies. These enhanced technologies bring anti-piracy innovations, counterfeit detection practices, and tamper resistance into a complete platform that provides improved software protection. The need for these technologies continues to grow as the risks of counterfeit software become increasingly damaging to individuals, organizations, and the software industry at large. This document outlines the activation and validation experience in Windows 7 and provides more information for customers interested in learning about activation, validation, and genuine Windows.

Tags: Project Management, Software Development Tools
  
whitepaper Achieve Cost Reduction of Communications and Enhance Productivity2009-10-30 Microsoft
  'HHI Office' was HHI's Notes based groupware and had a great reputation in the industry since its functionalities were developed based on feedbacks from the field and continuously optimized enabling reliable operation for a long period of ten years. However, it was insufficient to support the rapidly changing business management strategies. The ten year old HHI's Office was a groupware offering core functions such as, mail, bulletin and payment. Vice-president visited SKC&C, which deployed "Hiper Workplace" a next generation business environment based on Microsoft solution and now is expanding the "Hiper Workplace" across entire SK Group.

Tags: Data Infrastructure
  
whitepaper Information Management, BPM and Integration: Achieving Cost Efficiency in the Financial Sector2009-10-28 Optical Image Technology
  Digital capture and storage make information easily retrievable and useful, but don't necessarily enable enterprise-wide efficiency. Data housed in Customer Relationship Management (CRM) software, accounting, human resources, and other applications has limited value if it's not reused efficiently everywhere it's needed. The solution? Instant, secure, central access to all of digital content. A work management system that systematically drives work forward, drawing on business systems for pertinent documents and information. Electronic Document Management (EDM) and Business Process Management (BPM) do both and more, unleashing great power by connecting people with information and transforming both service and institutional performance.

Tags: Enterprise Planning, Workflow Management
  
whitepaper The Real Reason Executive Participation Creates IT Project Success2009-10-28 R3Now.com
  Most mid to large scale IT projects, whether they are ERP, CRM, Business Intelligence, or other business transformation initiatives last at least 3 months, and most are 6 months to 2 years (or more) depending on the size, scale, and scope of the company and IT effort. Combine this with the senior executive role of setting direction and strategy, as well as mid and long term goals of the organization, and that insight is critical to ensure success.

Tags: Workflow Management
  
whitepaper Selection Criteria for Remote Support Tools2009-10-23 NTRglobal
  Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer experience should understand the risks involved with lower-end tools, and learn how leveraging a "best-of-breed" product will accelerate operational improvements and customer satisfaction ratings. Read this report to find out 10 critical selection criteria to use when evaluating remote support platforms, and identify how moving beyond homegrown or freeware tools will accelerate the achievement of business goals for your service and support operation

Tags: IT Infrastructure, Business Functions, Workflow Management, LAN - WAN
  
whitepaper Developing Something for Nothing with SQL Server2009-10-22 Quest Software
  When looking for no-cost software development solutions, does "free" always mean "free?" Is the free solution scalable? What about support? How long will it be "in play?" Are there legal issues to consider? In this new Quest Software technical brief, learn about SQL Server Express - Microsoft's free version of SQL Server - and how this full-featured solution can be readily used on desktops and servers alike. Learn about the flexibility, power and scalability of this exceptional no-cost software, and how it can often meet your initial development and deployment needs. Read this technical brief today.

Tags: Software Development Tools, Project Management, Security Administration, Software Development Tools
  
whitepaper Applying Remote Support Technology for Maximum Impact2009-10-20 Citrix Online
  Remote-support technology is a powerful tool for support delivery. By using remote support, technicians can access the users' desktop to effectively diagnose and resolve the issues. But to yield maximum advantage the remote-support technology must be applied to the right type of problems. This ServiceXRG white paper explores 5 strategic applications of remote support that yield maximum benefit and how to measure their business impact.

Tags: IT Infrastructure, Business Functions, Workflow Management, LAN - WAN
  
whitepaper Supporting Employees Anytime, Anywhere2009-10-20 Citrix Online
  New business demands require a new approach to end-user support.  This is leading organizations to a remote service delivery model that leverages the Web and Saas technology

Tags: Workflow Management, Software Development Tools, Office Equipment, Mobile and Wireless
  
whitepaper Electronic Document Management: Seven Fundamentals That Should Never Be Compromised2009-10-19 Optical Image Technology
  The exponential growth of digital business content - including email - makes centralization and organization vital. If one is searching for an Electronic Document Management (EDM) solution, it must be built on a solid foundation. Whether one is implementing for the first time or entertaining replacement, compromising on the fundamentals can lead to exasperating implementations and disappointing results.