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 TitleDate AddedCompany
whitepaper Information Management, BPM and Integration: Achieving Cost Efficiency in the Financial Sector2009-10-28 Optical Image Technology
  Digital capture and storage make information easily retrievable and useful, but don't necessarily enable enterprise-wide efficiency. Data housed in Customer Relationship Management (CRM) software, accounting, human resources, and other applications has limited value if it's not reused efficiently everywhere it's needed. The solution? Instant, secure, central access to all of digital content. A work management system that systematically drives work forward, drawing on business systems for pertinent documents and information. Electronic Document Management (EDM) and Business Process Management (BPM) do both and more, unleashing great power by connecting people with information and transforming both service and institutional performance.

Tags: Enterprise Planning, Workflow Management		   
whitepaper The Real Reason Executive Participation Creates IT Project Success2009-10-28 R3Now.com
  Most mid to large scale IT projects, whether they are ERP, CRM, Business Intelligence, or other business transformation initiatives last at least 3 months, and most are 6 months to 2 years (or more) depending on the size, scale, and scope of the company and IT effort. Combine this with the senior executive role of setting direction and strategy, as well as mid and long term goals of the organization, and that insight is critical to ensure success.

Tags: Workflow Management		   
whitepaper Selection Criteria for Remote Support Tools2009-10-23 NTRglobal
  Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer experience should understand the risks involved with lower-end tools, and learn how leveraging a "best-of-breed" product will accelerate operational improvements and customer satisfaction ratings. Read this report to find out 10 critical selection criteria to use when evaluating remote support platforms, and identify how moving beyond homegrown or freeware tools will accelerate the achievement of business goals for your service and support operation

Tags: IT Infrastructure, Business Functions, Workflow Management, LAN - WAN		   
whitepaper Developing Something for Nothing with SQL Server2009-10-22 Quest Software
  When looking for no-cost software development solutions, does "free" always mean "free?" Is the free solution scalable? What about support? How long will it be "in play?" Are there legal issues to consider? In this new Quest Software technical brief, learn about SQL Server Express - Microsoft's free version of SQL Server - and how this full-featured solution can be readily used on desktops and servers alike. Learn about the flexibility, power and scalability of this exceptional no-cost software, and how it can often meet your initial development and deployment needs. Read this technical brief today.

Tags: Software Development Tools, Project Management, Security Administration, Software Development Tools		   
whitepaper Applying Remote Support Technology for Maximum Impact2009-10-20 Citrix Online
  Remote-support technology is a powerful tool for support delivery. By using remote support, technicians can access the users' desktop to effectively diagnose and resolve the issues. But to yield maximum advantage the remote-support technology must be applied to the right type of problems. This ServiceXRG white paper explores 5 strategic applications of remote support that yield maximum benefit and how to measure their business impact.

Tags: IT Infrastructure, Business Functions, Workflow Management, LAN - WAN		   
whitepaper Supporting Employees Anytime, Anywhere2009-10-20 Citrix Online
  New business demands require a new approach to end-user support.  This is leading organizations to a remote service delivery model that leverages the Web and Saas technology

Tags: Workflow Management, Software Development Tools, Office Equipment, Mobile and Wireless		   
whitepaper Electronic Document Management: Seven Fundamentals That Should Never Be Compromised2009-10-19 Optical Image Technology
  The exponential growth of digital business content - including email - makes centralization and organization vital. If one is searching for an Electronic Document Management (EDM) solution, it must be built on a solid foundation. Whether one is implementing for the first time or entertaining replacement, compromising on the fundamentals can lead to exasperating implementations and disappointing results.   
whitepaper HP print solutions for Logica2009-10-14 Hewlett-Packard (HP)
  IT services and business provider, Logica wanted to replace an ageing fleet of legacy printers and copies from different vendors with a single-vendor solution which would reduce costs and increase efficiency. One of the IT improvements,. Support callout reduction of 50 per cent.

Tags: Peripherals, Workflow Management, Data Infrastructure		   
whitepaper HP print solutions and Barclays Wealth2009-10-14 Hewlett-Packard (HP)
  Leading investment management advisor Barclays Wealth wanted to replace its disparate, multi-vendor print environment with a more efficient and environmentally sound solution. One of the business benefits, Annual savings from cash efficiencies and lower support costs amount to £1.25 million ($2.0m), a cost reduction of over 50 per cent in managing the print network.

Tags: Peripherals, Workflow Management, Financial Services, Data Infrastructure		   
whitepaper HP print solutions and 3M2009-10-14 Hewlett-Packard (HP)
  the objective for 3M was to optimize office printing infrastructure at 3M locations worldwide Reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print soultions, More than $3 million in savings in first two years and Per page costs reduced by up to 90 percent.

Tags: Peripherals, Workflow Management, Enterprise Planning, Business Functions