Darden Restaurants Cuts Operational Costs, Speeds Time-to-Market, With POS Solution

Overview

Florida-based Darden Restaurants - owner and operator of Red Lobster, Olive Garden, and other popular casual-dining restaurants - wanted to replace an aging Point-of-Service (POS) system in its 1,400 restaurants with one that offered higher reliability, greater manageability, and faster deployment to new locations. That's what it has with a solution built on Microsoft technologies. With greater visibility into POS status, automated self-healing, and proactive on-site maintenance, Darden has almost eliminated the time needed to service POS devices, has cut the time to deploy devices to new restaurants by half, and is saving millions of dollars per year in POS-related maintenance and deployment costs. Best of all, according to one executive, IT at Darden is now a driver of the company's continued business success.