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 TitleDate AddedCompany
whitepaper Club One Uses Sage Accpac to Strengthen Accounting Consolidation2007-01-23 01:00:26 Sage Software
  Club One, a club company, acquired a related business, and opened its ProServices division that designs, develops, and operates clubs for employees of prominent U.S. corporations. The accounting system used by ProServices was separate from that of the Commercial division. This became a problem as ProServices grew from 20 to 70 employee clubs, which Club One ran as separate managed contract sites. To solve the problem, Club One drew on the strength Sage Accpac ERP to consolidate the systems. Club One also wanted to eventually integrate with the club management system; an industry-specialized piece based on Sage Accpac CRM. So they chose Sage Accpac.   
whitepaper Eatec Corporation Caters to Big-Name Customers by Replacing GoldMine With Sage CRM2007-01-23 01:00:26 Sage Software
  A leading provider of enterprise back-office software and services for the foodservice and hospitality industries, Eatec's client roster boasts big names such as Applebee's International, Universal Studios, Madison Square Garden, and Amtrak, as well as several large universities and supermarket chains. To keep these complex enterprises satisfied and loyal, Eatec needed a more robust CRM solution. Eatec also required an account-centered CRM database, as opposed to a contact-centered structure. After about one month of analysis, Eatec's decision-makers chose Sage CRM, under the expert guidance of their Sage Software Business Partner.   
whitepaper Sage Software Serves Up Appetizing Business Solution for Fryers Catering Services2007-01-23 01:00:26 Sage Software
  Fryers Catering Services provides catering goods to the hospitality market. Fryers was running a Navision system for its accounts payable and general ledger functions but was running its accounts receivable function in a separate system. Consolidating this information was time-consuming and the systems themselves were dated, offering none of the analytical or reporting capabilities now considered necessary for a forward-looking business. Fryers therefore decided to move all of its accounting processes onto a single system that would increase efficiency, reduce servicing costs, and improve business planning and intelligence capabilities. To achieve this, Fryers chose Sage Software solutions, beginning a successful relationship that has spread from accounting to integrated sales cycle planning and beyond.   
whitepaper Metrohm-Peak Chooses Sage CRM and Accounting Solutions2007-01-23 01:00:26 Sage Software
  A recognized leader in ion chromatography instrumentation and advanced analytical chemistry services, Metrohm-Peak was founded in 1991 as Peak Analytical. Metrohm-Peak entered 2001 with aggressive plans to increase sales 20 percent by 2002 and a goal to significantly increase their market share by 2003. Their most challenging obstacle to growth was the lack of a well-integrated and company-wide information source for their sales, marketing and customer service divisions. Metrohm-Peak knew they could not afford to continue with "Business as usual." After considering several competing solutions, Metrohm-Peak selected Sage Accpac ERP and Sage CRM running on Microsoft SQL Server to provide a centralized customer resource management and accounting system that could meet their various requirements.   
whitepaper Source Technologies Centralizes Sales and Customer Data With Sage CRM2007-01-23 01:00:26 Sage Software
  Based in Charlotte, North Carolina, Source Technologies Inc. is a longtime Sage Software customer and a leading provider of Magnetic Ink Character Recognition (MICR) solutions used by a wide variety of businesses and financial institutions to encode the checks they print. Source Technologies needed an up-to-date, scalable accounting and CRM solution that could handle detailed project accounting, complex sales orders, and sales data tracking and management. Source Technologies considered several solutions and ultimately selected Sage CRM.   
whitepaper Sage Accpac CRM Becomes the Right Ticket for Telaid2007-01-23 01:00:26 Sage Software
  When something would go wrong with a customer's store cash register, POS terminal, or TV in their electronics department, the customer would call Telaid. Because the Telaid Service Groups were using disparate pieces of software, if one group was working with a customer, the others might not know it. Duplicate dispatches were going out for technicians who could have solved two or three trouble tickets on the same call instead of going back each time, costing Telaid wasted time and money. The company formed an Implementation Team of key employees who helped to refine and change the old work processes so that the tools would fit the new work processes. Teliad compared software, vendors, and eventually agreed on Sage Accpac CRM.   
whitepaper Workspace Works Wonders Down Under With Sage Software2007-01-23 01:00:26 Sage Software
  Workspace prides itself on using the latest technology for making furniture. Until recently, however, its business systems were limping along on antiquated UNIX-based accounting system. Even worse, its sales operations were run manually. Workspace looked for a new solution that was ultra-flexible, especially in reporting options. They also shopped for an end-to-end system with sophisticated financial analysis and customer relationship management capabilities. They implemented Sage CRM SalesLogix in 2003, and Sage MAS 500 in early 2005.   
whitepaper Sage CRM Serves Up Smooth and Consistent Communication at Yocream2007-01-23 01:00:26 Sage Software
  Yocream International, Inc., manufactures frozen yogurt mix and smoothie products for wholesale across the U.S. The biggest issue the company had to resolve was smooth and consistent communication among the sales force. They had reps all over the country, in Florida, Northern California, and Michigan, while the sales managers were in Portland. There was no way to know what was going on with everybody. They either had to rely on e-mail or Outlook, so no one knew the other's schedule. It was impossible to monitor any overlap in communication between one rep and a customer, and another rep and potentially the same customer. The problem was definitely costing in productivity. Yocream implemented Sage CRM in June 2004.   
whitepaper Sage CRM SalesLogix Gives Winged Victory an Educational Tour of CRM2007-01-23 01:00:26 Sage Software
  The Winged Victory family of companies has been providing educational tours to students, spanning the rich histories of cities since 1986. When entrepreneur and company president purchased managing interest in Winged Victory USA, he saw great potential to expand the sales of these popular tours and embarked on his own educational tour of Customer Relationship Management (CRM) solutions to help achieve his vision. He knew that in order for his company to be successful with its customer relationships, it had to streamline its sales processes. He considered GoldMine but ultimately selected Sage CRM SalesLogix, a natural migration path because of the similar interface and workflow it shares with ACT!   
whitepaper Sage CRM SalesLogix Web Client Helps Conferon Grow2007-01-23 01:00:26 Sage Software
  For more than 30 years, Conferon has flawlessly executed annual conventions, sales meetings, tradeshows, special events, and all types of customer-oriented functions. At double-digit growth rates for the past decade, Conferon needed a way to efficiently manage sales and opportunities, whether they came from an ever-expanding worldwide sales staff, electronically via Web-based leads, or via email requests for proposals. Thus, the search began for a complete CRM solution. The company deployed Sage CRM SalesLogix integrated with their Sage MAS 90 accounting system and Sant, their automated proposal system.