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 TitleDate AddedCompany
whitepaper Trends 2006: Retail IT2006-03-17 07:00:55
  The retail IT spending outlook is positive: Retailers have finally figured out how to compete with Wal-Mart and are now organizing themselves to deliver differentiation. Many retailers have tackled aging POS platforms, with most initiating a POS upgrade or replacement in 2004 and/or 2005. So where will 2006 take us? Two places: Experience-based differentiation — whether an explicit strategy or a reactive move to be more customer service-oriented — will drive technology activity beyond the store; and service-oriented architecture will break down application boundaries, putting infrastructure questions — and investments — back on the road map. Is the retail IT renaissance finally here? It might be just around the corner — but only if sales stay up, IT finally learns how to talk to the business, and the business finally learns that architecture investments pay off in the end.   
whitepaper Trends 2006: Retail IT2006-03-17 07:00:55
  The retail IT spending outlook is positive: Retailers have finally figured out how to compete with Wal-Mart and are now organizing themselves to deliver differentiation. Many retailers have tackled aging POS platforms, with most initiating a POS upgrade or replacement in 2004 and/or 2005. So where will 2006 take us? Two places: Experience-based differentiation — whether an explicit strategy or a reactive move to be more customer service-oriented — will drive technology activity beyond the store; and service-oriented architecture will break down application boundaries, putting infrastructure questions — and investments — back on the road map. Is the retail IT renaissance finally here? It might be just around the corner — but only if sales stay up, IT finally learns how to talk to the business, and the business finally learns that architecture investments pay off in the end.   
whitepaper Scaling From Pilot to Implementation2006-05-10 01:00:27 Texas Instruments
  This paper addresses relevant hardware and software considerations that companies will have take into account when attempting to scale from a small RFID pilot to a full-blown RFID deployment. With respect to hardware, emphasis is given to the tag value chain that users should anticipate in moving from pilot-level implementation to rollout-level implementation. With respect to software, emphasis is placed on considerations that will drive the ability to seamlessly and on a scalable level, integrate the real-time data flowing from RFID readers and other compute infrastructure with traditional enterprise systems such as Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) systems.   
whitepaper The Power of Retail Self-Service Solutions2006-06-07 01:00:26 Vertical Communications
  Retailers are embracing self-service solutions at a rapid pace, deploying new technology to reduce costs, attain and improve customer relations, and remain competitive. Early advances in call answering and routing, such as Centralized Attendant Service (CAS) and auto-attendant, have given way to Web portals and Interactive Voice Response (IVR). These advances have enabled a new and powerful channel for customer interaction with the business past pure brick and mortar, by enabling customers to use voice communications to obtain service and make transactions around the clock. This paper details the evolution of retail self-service, and explains how Vertical is pioneering communications solutions that achieve the goals of delivering superior service to customers while reducing the cost of operations.   
whitepaper The HP OpenView Solution for Management of ATM/POS Environments: Technical Blueprint2006-03-03 01:01:29 Hewlett-Packard
  Financial institutions are required to implement a management technology solution for the computing, network and application infrastructure supporting their Automated Teller Machines (ATMs) and Point-Of-Sale (POS) systems. This paper describes three parts of the HP ATM/POS management strategy: change and configuration management, network, system and application management, and incident, change and service management. Taken together, these three parts make up a complete solution to the issues involved in ATM/POS system management.   
whitepaper Transforming the Economics of Retail: The Four Imperatives for Retail Success2006-07-04 04:03:04 Oracle
  Oracle recently completed a research study on its many retailing customers, comparing numerous metrics with industry averages and benchmarks. These customers had more than $500 million in annual revenues. The results were remarkable and illuminating. In softlines, Oracle retail customers are larger than average, grow faster, generate higher margins, operate with less inventory, are more capital-efficient, and create more enterprise value. Annually, Oracle customers create $36 million (72%) more long-term economic value than industry peers.   
whitepaper Tight Controls Produce Fresh Sales and Healthy Profits for Supermarket Chain2006-01-01 Microsoft
  Brito Supermarkets sells 5,000 SKUs of packaged foods and fresh produce from Mexico, Central and South America, and the United States in six stores with three restaurants in Georgia and Illinois. Hired to update IT, Mauricio Hidalgo needed Point-Of-Sale (POS) and inventory security throughout the chain. He needed a system to tighten control, cut losses, and better serve the customer. Microsoft Business Solutions Retail Management System delivers instant sales and inventory reports, and tight product definitions at the register. Cash and product control is tighter.

Tags: Point of Sale Devices, Sales - Marketing		   
whitepaper When Small Technology Is a Big Deal: Legal Issues Arising From Business Use of RFID2006-06-13 01:00:28 University of Washington
  Radio Frequency IDentification ("RFID") is a wireless tracking technology. Goods fitted with radio tags can communicate with computers via radio waves, revolutionizing methods to locate and catalogue goods at every stage of the supply line. Current research predicts that 40% of all inventory intensive businesses will have such wireless tracking systems by the end of 2005. This paper examines current legal trends that impact business use of RFID including contractual considerations to properly allocate risks attendant with implementation of RFID, FCC regulation of RFID, and consumer privacy concerns.   
whitepaper WLAN-Based Asset Tracking for Warehouse Management2006-05-24 01:00:27 Humboldt University Berlin
  Asset tracking offers high potential to improve efficiency of warehouse management. Typically the tracking is done employing RFID technology. As yet however, most goods are not prepared with RFID and it would require investment in costly hardware, infrastructure, and process adaptations. WLAN-based asset tracking is getting ready as a cost-effective alternative since software-only approaches are becoming mature. They can reuse existing standard WLAN devices and infrastructure for position sensing. This paper presents such a system - MagicMap - that is developed for real-time positioning based on WLAN signal strength measurements, and describes how it seamlessly integrates into a warehouse management scenario.   
whitepaper The What, Who and Why of Contactless Payments2007-05-30 08:31:06 Smart Card Alliance
  The mass market introduction of contactless technology is an important event for the payments industry. Contactless payments are already providing benefits to consumers and retailers alike, in terms of higher levels of control and convenience for consumers and higher throughput for retailers. And these benefits are just the tip of the iceberg. This paper describes the key changes associated with the use of contactless payments in North America, including the additional value such payments can provide to issuers, acquirers/processors, Independent Sales Organizations (ISOs), retailers, and consumers. This paper is also intended to facilitate communications among the various industry stakeholders by describing current market activities and standardizing definitions key to understanding contactless payments.