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 TitleDate AddedCompany
whitepaper Railway Service Has Best Season Ever With Integrated Business Management Solution2006-11-29 01:00:19 Microsoft
  White Pass & Yukon Route Railroad (WP&YR) offers scenic train rides to tourists, most of them coming off cruise ships, during an intense, five-month season. During this short time, WP&YR must generate all of its annual revenue. Faced with increasing numbers of tourists, the company wanted to increase the efficiency of its railway and retail services and ensure optimal profitability in its rail operations. Replacing older, disparate systems, the company implemented and integrated Microsoft Business Solutions - Great Plains business software (now part of Microsoft Dynamics), Microsoft Retail Management System, and a custom solution created by Arctic Information Technology and made 2004 its best season ever.   
whitepaper Wine Chain Uncorks New Sales and Smashes Business Bottlenecks2006-11-29 01:00:19 Microsoft
  The Wine Club has opened locations in San Francisco, Santa Ana, and Santa Clara, California. Yet 60 percent of its U.S.$45 million sales come in through phone and e-mail orders and 10 percent come from an online store. Its 8,000 SKUs include different vintages of the same wine and wine "Futures and pre-arrivals." But stock levels were uncertain, resulting in the occasional disappointed customer. Management also required transaction data, customer purchase histories, more highly automated purchasing, and ways to track employee productivity. Microsoft Business Solutions Retail Management System now lets business data flow where it is needed. Most vital, IT and management can now savor reliable sales and inventory numbers.   
whitepaper Increased Flexibility and Checkout Speed Helps Liquor Chain Cap Double-Digit Increases2006-11-29 01:00:19 Microsoft
  The owner of a rapidly expanding chain of liquor stores based in St. Cloud, Minnesota noticed growing pains. With the stores' vast selection of inventory, tight pricing, and a commitment to unrelenting service, the owner saw his old retail system was slowing growth and wasting hours - for staff and for customers. Flexibility and customizability were important from the beginning, so he sought a system that would bend to their needs. Since finding Microsoft Business Solutions Retail Management System, he can now manage over 12,000 SKUs, set different prices for each store, rapidly speed up checkout lines, and know what's going on in any store at any time.   
whitepaper Secret Recipe Improves Responsiveness and Customer Relationships With an IBM POS Solution2006-11-10 01:00:17 IBM
  Secret Recipe Cakes & Cafe (Secret Recipe), an award-winning cafe chain based in Kuala Lumpur, Malaysia, operates 100 cafés across Southeast Asia. Secret Recipe needed to improve customer service at point of sale through new efficiencies and process improvements to maintain and grow a market-leading position. An IBM wireless Point-Of-Sale (POS) solution integrates wait and kitchen staff to streamline the serving process throughout the cafe chain.   
whitepaper DaimlerChrysler's MOPAR Division Streamlines Warehouse Management2006-11-10 01:00:17 IBM
  DaimlerChrysler's MOPAR division manages 26 Parts Distribution Centers (PDCs) in North America. Until recently, different non-realtime systems ran the national and field warehouses in this network. The cost to maintain these two different systems and their aging "Batch" designs prompted MOPAR to seek a single, realtime system that could run all the organization's distribution centers. IBM Business Consulting Services created Distribution View (DView) to help the after-market parts distributor manage its 26 North American distribution centers, which are responsible for distributing parts to a network of 5,300 dealers across North America.   
whitepaper Philips Semiconductors Manufactures Innovative Inventory Management Processes With Help From IBM2006-11-10 01:00:17 IBM
  Philips needed to improve inventory management for high-volume integrated circuits to respond quickly to customer demands, minimize waste and reduce errors. By infusing its supply chain with sense-and-respond capabilities, Philips enabled greater responsiveness to market dynamics. A state-of-the-art real-time inventory tracking system - built with IBM's help using Philips RFID technology.   
whitepaper Dollars and Scents: Perfume Retailer Boosts Sales With the Right Retail Management Solution2006-11-01 01:00:28 Microsoft
  For Gold Coast importer and retailer Perfume Direct Australia Pty Ltd, the reality of selling renowned fragrances at discounted prices involves more hard work than glamour. An important part of that work is to monitor sales trends so that orders can be placed well ahead of time with overseas suppliers. But when the company found it was losing market share because of the poor performance of its budget-priced software system, its management turned to a fellow retailer for the answer. The advice led Perfume Direct to install Microsoft Retail Management System, which now provides effective point-of-sale and stock control functionality, plus the comprehensive sales reports upon which Perfume Direct's management can base speedier and more profitable purchase decisions.   
whitepaper Dollars and Scents: Perfume Retailer Boosts Sales With the Right Retail Management Solution2006-11-01 01:00:28 Microsoft
  For Gold Coast importer and retailer Perfume Direct Australia Pty Ltd, the reality of selling renowned fragrances at discounted prices involves more hard work than glamour. An important part of that work is to monitor sales trends so that orders can be placed well ahead of time with overseas suppliers. But when the company found it was losing market share because of the poor performance of its budget-priced software system, its management turned to a fellow retailer for the answer. The advice led Perfume Direct to install Microsoft Retail Management System, which now provides effective point-of-sale and stock control functionality, plus the comprehensive sales reports upon which Perfume Direct's management can base speedier and more profitable purchase decisions.   
whitepaper Driving eBusiness adoption - an essential guide2006-10-26 14:29:34 Comergent Technologies
  The Internet has had a far-reaching impact on all companies, dramatically changing the way business is conducted globally. Through eBusiness, companies can engage directly with their customers and partners online and automate all external-facing processes with a range of self- service applications, including ordering, information gathering, quoting, guided configuration of products and services, creating service renewals, managing warranties, handling product and parts replenishment and developing on-line catalogs. Via eBusiness, companies can reach customers and partners through a wide variety of coordinated, customer-centric sales and service touch points - all at the speed of light. The ultimate result is competitive advantage.

This whitepaper is a Silicon.com must-read document - download your copy and start driving eBusiness adoption now! 		  
whitepaper Valtur Improves Marketing, Sales, Billing and Inventory Management With an RFID Solution From IBM2006-10-20 01:00:16 IBM
  In order to improve billing and inventory processes, Valtur needed to seamlessly link its geographically dispersed point-of-sale locations to back-office systems at headquarters. Valtur, a luxury resort company, increased sales, decreased supply chain costs and improved customer satisfaction by implementing a wireless purchasing system that connects all points of sale to corporate headquarters.