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Title Date Added Company

Hundred-Store Cosmetics Chain Smoothly Applies New Retail System in USA and Canada 2008-01-08 Microsoft

When LUSH Fresh Handmade Cosmetics tallied the pain from two disparate POS systems and five databases covering a hundred stores in the United States and Canada, the mandate for system-wide conversion was clear. Corporate staff spent hours manually polling, normalizing, collating, and verifying store data. Month-end closings took weeks. Store managers had to know their system's quirks and update stock changes by hand. Microsoft Dynamics Retail Management System offered a solution that could expand with the chain, yet flex as business demands evolved. Tri-City Retail Systems' experience installing and integrating this Microsoft solution into chain stores helped ensure fast, systematic rollout.

Tags: Windows XP

Innovative Retail Concept Integrates Three Microsoft Systems to Run Like a V-8 Engine 2008-01-07 Microsoft

Three business partners combined skills to create and implement a new retail concept: An exciting venue where customers select a model car chassis, accessorize it with parts, build it, get pictures taken for a "Drivers' license," competitively race their models, see their names in lights, and even combine several complex transactions on one credit card. Owners studied and rejected 20 software approaches, picking Microsoft Dynamics Retail Management System (RMS) as the most flexible and customizable retail engine around which to assemble the many parts of their system. Three Certified Microsoft Partners - Merchants Solutions, Retail Information Technology Enterprises, and West Monroe Partners - combined specialties to co-develop a solution that helped Raceline open on time and below system budget.

Tags: Windows XP

Darden Restaurants Cuts Operational Costs, Speeds Time-to-Market, With POS Solution 2007-11-01 Microsoft

Florida-based Darden Restaurants - owner and operator of Red Lobster, Olive Garden, and other popular casual-dining restaurants - wanted to replace an aging Point-of-Service (POS) system in its 1,400 restaurants with one that offered higher reliability, greater manageability, and faster deployment to new locations. That's what it has with a solution built on Microsoft technologies. With greater visibility into POS status, automated self-healing, and proactive on-site maintenance, Darden has almost eliminated the time needed to service POS devices, has cut the time to deploy devices to new restaurants by half, and is saving millions of dollars per year in POS-related maintenance and deployment costs. Best of all, according to one executive, IT at Darden is now a driver of the company's continued business success.

Tags: Windows XP

Leading European Retailer Reduces Operating Costs With New ERP System 2006-12-15 01:00:19 Microsoft

Sport Service GmbH, a leading European sporting goods retailer, needed to choose between SAP and Microsoft Dynamics AX for its company-wide integrated ERP system. The system, designed to integrate all business processes, would be entirely new. It had to be deployed on time and on budget, accommodate large transaction loads, plus integrate with the company's point of sale and logistics systems. Microsoft Dynamics AX was selected due to its ease of implementation, functionality, and built-in tools that enabled the new system to be deployed in just 10 months. Employees have given the new system high marks for ease of use and functionality.

Case Study: WebSphere Product Center at Panasonic 2006-12-14 10:55:17 IBM

In Europe's consumer electronics market, Panasonic Europe and its competitors are constantly updating product offerings due to changing technologies. With such fierce competition and short product lifecycles, Panasonic's level of success greatly depends on how quickly it can market new products. New product information must be quickly and accurately distributed to regional sales and marketing teams located in every country in Europe, with translations in every European language. To address this need, Panasonic Europe teamed with IBM to implement a solution based on IBM WebSphere Product Center. This case study outlines their success in achieving global simultaneous product launches, correct information for catalogs and advertising, faster price change notifications and better Point of Sale (POS) integration.

HP Mission Critical Support Keeps the Cash Rolling for Ceska Sporitelna Customers 2006-12-13 01:00:24 Hewlett-Packard

Ceska Sporitelna is one of the three top banks in the Czech Republic and is part of the Erste banking group. The huge popularity of the bank's card services means that the bank must aim for the highest possible availability because if the systems fail, the consequences are serious. An ATM network outage can cause chaos throughout the republic. If the POS systems fail, customers in the supermarkets leave baskets of goods to go in search of cash points and may even move to competitor systems. The answer to this challenge is to have effective mission critical support and disaster recovery measures in place and the bank has worked with HP to achieve that and so reduce the damaging business effects of downtime.

Paramount Foods Upgrades Store Technology 2006-12-13 01:00:24 Hewlett-Packard

Founded in 1963, Paramount Foods has a long and successful history in the town of Clinton, North Carolina. As franchisee of four Piggly Wiggly grocery stores, Paramount Foods successfully competes with major supermarket chains like Wal-Mart and Food Lion. Paramount Foods needed a new retail technology platform in order to keep up with large supermarket chains and selected Torex's In Store Information System (ISIS) solution, complete with HP rp5000 POS hardware and HP ProLiant servers.

Increased Flexibility and Checkout Speed Helps Liquor Chain Cap Double-Digit Increases 2006-11-29 01:00:19 Microsoft

The owner of a rapidly expanding chain of liquor stores based in St. Cloud, Minnesota noticed growing pains. With the stores' vast selection of inventory, tight pricing, and a commitment to unrelenting service, the owner saw his old retail system was slowing growth and wasting hours - for staff and for customers. Flexibility and customizability were important from the beginning, so he sought a system that would bend to their needs. Since finding Microsoft Business Solutions Retail Management System, he can now manage over 12,000 SKUs, set different prices for each store, rapidly speed up checkout lines, and know what's going on in any store at any time.

Wine Chain Uncorks New Sales and Smashes Business Bottlenecks 2006-11-29 01:00:19 Microsoft

The Wine Club has opened locations in San Francisco, Santa Ana, and Santa Clara, California. Yet 60 percent of its U.S.$45 million sales come in through phone and e-mail orders and 10 percent come from an online store. Its 8,000 SKUs include different vintages of the same wine and wine "Futures and pre-arrivals." But stock levels were uncertain, resulting in the occasional disappointed customer. Management also required transaction data, customer purchase histories, more highly automated purchasing, and ways to track employee productivity. Microsoft Business Solutions Retail Management System now lets business data flow where it is needed. Most vital, IT and management can now savor reliable sales and inventory numbers.

Railway Service Has Best Season Ever With Integrated Business Management Solution 2006-11-29 01:00:19 Microsoft

White Pass & Yukon Route Railroad (WP&YR) offers scenic train rides to tourists, most of them coming off cruise ships, during an intense, five-month season. During this short time, WP&YR must generate all of its annual revenue. Faced with increasing numbers of tourists, the company wanted to increase the efficiency of its railway and retail services and ensure optimal profitability in its rail operations. Replacing older, disparate systems, the company implemented and integrated Microsoft Business Solutions - Great Plains business software (now part of Microsoft Dynamics), Microsoft Retail Management System, and a custom solution created by Arctic Information Technology and made 2004 its best season ever.

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Title	Date Added	Company
Hundred-Store Cosmetics Chain Smoothly Applies New Retail System in USA and Canada	2008-01-08	Microsoft
When LUSH Fresh Handmade Cosmetics tallied the pain from two disparate POS systems and five databases covering a hundred stores in the United States and Canada, the mandate for system-wide conversion was clear. Corporate staff spent hours manually polling, normalizing, collating, and verifying store data. Month-end closings took weeks. Store managers had to know their system's quirks and update stock changes by hand. Microsoft Dynamics Retail Management System offered a solution that could expand with the chain, yet flex as business demands evolved. Tri-City Retail Systems' experience installing and integrating this Microsoft solution into chain stores helped ensure fast, systematic rollout. Tags: Windows XP
Innovative Retail Concept Integrates Three Microsoft Systems to Run Like a V-8 Engine	2008-01-07	Microsoft
Three business partners combined skills to create and implement a new retail concept: An exciting venue where customers select a model car chassis, accessorize it with parts, build it, get pictures taken for a "Drivers' license," competitively race their models, see their names in lights, and even combine several complex transactions on one credit card. Owners studied and rejected 20 software approaches, picking Microsoft Dynamics Retail Management System (RMS) as the most flexible and customizable retail engine around which to assemble the many parts of their system. Three Certified Microsoft Partners - Merchants Solutions, Retail Information Technology Enterprises, and West Monroe Partners - combined specialties to co-develop a solution that helped Raceline open on time and below system budget. Tags: Windows XP
Darden Restaurants Cuts Operational Costs, Speeds Time-to-Market, With POS Solution	2007-11-01	Microsoft
Florida-based Darden Restaurants - owner and operator of Red Lobster, Olive Garden, and other popular casual-dining restaurants - wanted to replace an aging Point-of-Service (POS) system in its 1,400 restaurants with one that offered higher reliability, greater manageability, and faster deployment to new locations. That's what it has with a solution built on Microsoft technologies. With greater visibility into POS status, automated self-healing, and proactive on-site maintenance, Darden has almost eliminated the time needed to service POS devices, has cut the time to deploy devices to new restaurants by half, and is saving millions of dollars per year in POS-related maintenance and deployment costs. Best of all, according to one executive, IT at Darden is now a driver of the company's continued business success. Tags: Windows XP
Leading European Retailer Reduces Operating Costs With New ERP System	2006-12-15 01:00:19	Microsoft
Sport Service GmbH, a leading European sporting goods retailer, needed to choose between SAP and Microsoft Dynamics AX for its company-wide integrated ERP system. The system, designed to integrate all business processes, would be entirely new. It had to be deployed on time and on budget, accommodate large transaction loads, plus integrate with the company's point of sale and logistics systems. Microsoft Dynamics AX was selected due to its ease of implementation, functionality, and built-in tools that enabled the new system to be deployed in just 10 months. Employees have given the new system high marks for ease of use and functionality.
Case Study: WebSphere Product Center at Panasonic	2006-12-14 10:55:17	IBM
In Europe's consumer electronics market, Panasonic Europe and its competitors are constantly updating product offerings due to changing technologies. With such fierce competition and short product lifecycles, Panasonic's level of success greatly depends on how quickly it can market new products. New product information must be quickly and accurately distributed to regional sales and marketing teams located in every country in Europe, with translations in every European language. To address this need, Panasonic Europe teamed with IBM to implement a solution based on IBM WebSphere Product Center. This case study outlines their success in achieving global simultaneous product launches, correct information for catalogs and advertising, faster price change notifications and better Point of Sale (POS) integration.
HP Mission Critical Support Keeps the Cash Rolling for Ceska Sporitelna Customers	2006-12-13 01:00:24	Hewlett-Packard
Ceska Sporitelna is one of the three top banks in the Czech Republic and is part of the Erste banking group. The huge popularity of the bank's card services means that the bank must aim for the highest possible availability because if the systems fail, the consequences are serious. An ATM network outage can cause chaos throughout the republic. If the POS systems fail, customers in the supermarkets leave baskets of goods to go in search of cash points and may even move to competitor systems. The answer to this challenge is to have effective mission critical support and disaster recovery measures in place and the bank has worked with HP to achieve that and so reduce the damaging business effects of downtime.
Paramount Foods Upgrades Store Technology	2006-12-13 01:00:24	Hewlett-Packard
Founded in 1963, Paramount Foods has a long and successful history in the town of Clinton, North Carolina. As franchisee of four Piggly Wiggly grocery stores, Paramount Foods successfully competes with major supermarket chains like Wal-Mart and Food Lion. Paramount Foods needed a new retail technology platform in order to keep up with large supermarket chains and selected Torex's In Store Information System (ISIS) solution, complete with HP rp5000 POS hardware and HP ProLiant servers.
Increased Flexibility and Checkout Speed Helps Liquor Chain Cap Double-Digit Increases	2006-11-29 01:00:19	Microsoft
The owner of a rapidly expanding chain of liquor stores based in St. Cloud, Minnesota noticed growing pains. With the stores' vast selection of inventory, tight pricing, and a commitment to unrelenting service, the owner saw his old retail system was slowing growth and wasting hours - for staff and for customers. Flexibility and customizability were important from the beginning, so he sought a system that would bend to their needs. Since finding Microsoft Business Solutions Retail Management System, he can now manage over 12,000 SKUs, set different prices for each store, rapidly speed up checkout lines, and know what's going on in any store at any time.
Wine Chain Uncorks New Sales and Smashes Business Bottlenecks	2006-11-29 01:00:19	Microsoft
The Wine Club has opened locations in San Francisco, Santa Ana, and Santa Clara, California. Yet 60 percent of its U.S.$45 million sales come in through phone and e-mail orders and 10 percent come from an online store. Its 8,000 SKUs include different vintages of the same wine and wine "Futures and pre-arrivals." But stock levels were uncertain, resulting in the occasional disappointed customer. Management also required transaction data, customer purchase histories, more highly automated purchasing, and ways to track employee productivity. Microsoft Business Solutions Retail Management System now lets business data flow where it is needed. Most vital, IT and management can now savor reliable sales and inventory numbers.
Railway Service Has Best Season Ever With Integrated Business Management Solution	2006-11-29 01:00:19	Microsoft
White Pass & Yukon Route Railroad (WP&YR) offers scenic train rides to tourists, most of them coming off cruise ships, during an intense, five-month season. During this short time, WP&YR must generate all of its annual revenue. Faced with increasing numbers of tourists, the company wanted to increase the efficiency of its railway and retail services and ensure optimal profitability in its rail operations. Replacing older, disparate systems, the company implemented and integrated Microsoft Business Solutions - Great Plains business software (now part of Microsoft Dynamics), Microsoft Retail Management System, and a custom solution created by Arctic Information Technology and made 2004 its best season ever.