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 TitleDate AddedCompany
whitepaper The Responsive Retailer: Boosting Sales by Providing Store Customers with the Information and Experience They Expect2008-01-01 Avaya
  For hundreds of years, retail success has been built on one basic concept: merchandise in the right place, at the right time, at the right price. But customers want to add a killer element to that list of success factors -- communication, and two-way communication at that. Customers want to buy from you -- and they want to communicate with you as they buy. Brilliant retailers understand societal changes in the way people interact and transact and they are embedding communications into the fabric of their business.

Do you have the communications tools to engage your best customers? Can you leverage your business processes to enhance sales? This Cathy Hotka & Associates paper examines opportunities to drive strategic change through intelligent communications -- leveraging communications enabled business processes (CEBP) and unified communications to create a more responsive organization and reach the 'wow' customer experience.

Tags: CRM Software, Point of Sale Devices, Sales - Marketing, Unified Communications		   
whitepaper Understanding Total Cost of Ownership in Building an Advanced Store Systems Business Case2008-01-01 IBM
  This IDC Global Retail Insights Opinion paper provides a detailed view of the considerations required to evaluate advanced store systems platforms and how to ensure that the retailer's business priorities are fully addressed in the business value analysis. It examines the importance of using a Total Cost of Ownership (TCO) model as a more accurate reflection of investment cost and benefit than mere asset purchase. It analyzes research results that show the different store systems evaluation priorities used by different retail industry segments and provides sample retailer models and financial metrics to use as guides, concluding with a review of the full value proposition that can result from a broad, strategic investment in new retail POS technologies.

Tags: Point of Sale Devices, Transaction Management, 		  
whitepaper Interactive Digital Merchandising in Retail Banking2007-11-01 Avaya
  Read this paper for Avaya's exploration of retail banking trends and best practices in interactive digital merchandising and digital signage in an interview with Charles Ansley, CEO of Symon Communications.

With thousands of installations worldwide and more than two-thirds of the Fortune 100 as valued clients, Symon Communications has set the standard in digital signage and real-time data display solutions for more than 25 years. Symon Communications is a long-standing Avaya Platinum DeveloperConnection partner.

Tags: Business Strategies, Point of Sale Devices, Strategic Planning		   
whitepaper Total Cost of Ownership for Point-of-Sale and PC Cash Drawer Solutions: A Comparative Analysis of Retail Checkout Environments, 2006 Update2006-11-01 IDG (International Data Group)
  This white paper presents a Total Cost of Ownership (TCO) analysis of IBM's Point-Of-Sale (POS) solutions and PC Cash Drawer (PCCD) solutions running on IBM PC platforms in the United States and Europe to uncover the actual costs associated with both systems over their lifetime of use. The goal of this white paper is to help retailers understand the differences in total costs between POS and PCCD checkout systems as they evaluate future purchases.

Tags: ROI - TCO		   
whitepaper IBM IT Service Management Solutions for Retail2006-09-01 Enterprise Management Associates
  Retail has undergone a wholesale transformation in past few years. Brick-and-mortar businesses have been revolutionized by formulas for retail success that have changed the game substantially, not only for retailers but for their suppliers as well. Online retail continues to be a strongly disruptive influence, presenting high opportunity for some - and a significant challenge for others. Some have succeeded in balancing brick-and-mortar with online or catalog success, while others have displaced - and been displaced - by the innovative application of technology. IBM offers recognized end-to-end retail technology solutions, from business application integration and delivery to highly successful point-of-sale systems.

Tags: Security Management, Point of Sale Devices		   
whitepaper SUSE Linux Enterprise 10 for Retail Businesses: Bringing the Security, Agility, Reliability and Lower Costs of Linux to the Retail Industry - From the Point of Service Device to the Data Center2006-09-01 Novell
  Retailing is a tough business. Profit margins are thinning due to competition from mega-retailers, such as Wal-Mart and Target. At the same time, competitors are using technology to become more agile and provide faster, more reliable service. Industry-leading retailers are quickly recognizing that SUSE Linux Enterprise 10 can help them enhance security, improve reliability and lower Total Cost of Ownership (TCO). Consequently, they're turning to Novell to address a wide range of specific retail challenges throughout their organizations from Point Of Service (POS) terminals and in-store servers to complete data center solutions. From brick-and-mortar stores to pure-play Web outlets, retailers are using Linux to improve operations, extend customer services and lower costs.

Tags: Data Center, Linux Server OS		   
whitepaper Monitoring Data Quality for Very High Volume Transaction Systems2006-07-07 Visa International Service Association
  In this paper the authors describe a new methodology for detecting data quality problems in high volume transaction streams called Change Detection using Cubes of Models or CDCM. The authors also describe how this system is deployed at Visa and two case studies that occurred during its first year of operation.

Tags: Data Quality, Point of Sale Devices		   
whitepaper Demystifying the PCI Data Security Standard for Merchants2006-07-01 ComplyGuard Networks
  The Payment Card Industry Data Security Standard (PCI DSS) is a set of security practices set forth by American Express, Discover, Japan Central Bank, MasterCard, and VISA to protect cardholder data. It is an industry-established policy requiring compliance by all merchants and service providers that store, process, or transmit cardholder data. This white paper from ComplyGuard Networks explains what the specific requirements of the PCI DSS mean for merchants.

The PCI DSS's special requirements for service providers are detailed in the companion white paper, "The PCI Data Security Standard for Service Providers Demystified."

Tags: Transaction Processing, Knowledge and Data Management, Customer Support Services, Storage Management, ISPs, International Standards, Privacy Issues, Business Management, Firewalls, Network Security, Security Standards, Security Management, Online Banking, Policy Document Management, Point of Sale Devices, Transaction Management, Procurement - Purchasing, E-commerce Security, Data Center, Data Recovery - Security, Finance, Legal, Sales - Marketing, Cost Control - Risk Mgmt., IT Reliability, Best Practices		   
whitepaper Demystifying the PCI Data Security Standard for Service Providers2006-06-01 ComplyGuard Networks
  The Payment Card Industry Data Security Standard (PCI DSS) is a set of security practices set forth by American Express, Discover, Japan Central Bank, MasterCard, and VISA to protect cardholder data. It is an industry-established policy requiring compliance by all merchants and service providers that store, process, or transmit cardholder data. This white paper from ComplyGuard Networks explains what the specific requirements of the PCI DSS mean for service providers.

The PCI DSS's special requirements for merchants are detailed in the companion white paper, "The PCI Data Security Standard for Merchants Demystified."

Tags: Transaction Processing, Knowledge and Data Management, Customer Support Services, Storage Management, ISPs, International Standards, Privacy Issues, Business Management, Firewalls, Network Security, Security Standards, Security Management, Online Banking, Policy Document Management, Point of Sale Devices, Transaction Management, Procurement - Purchasing, E-commerce Security, Data Center, Data Recovery - Security, Finance, Legal, Sales - Marketing, Cost Control - Risk Mgmt., IT Reliability, Best Practices		   
whitepaper Demand-Driven Supply Networks: Advancing Supply Chain Management2006-06-01 SAP
  Most consumer products companies realize that developing a Demand-Driven Supply Network (DDSN) could provide the pathway to true customer focus. These supply networks depart from the traditional systematic manufacturing "Push" of products to market - which meets the demand of the distribution center, but not of the end customer. Because actual buying decisions are made with the shopping cart, not the warehouse picker, DDSN turns the business around: customers actually "Pull" products to the point of sale. DDSN is the next step in the advancement of supply chain philosophy, which has included responsive replenishment; collaborative planning, forecasting, and replenishment; and others. These advances streamlined the supply chain to deliver greater profits through efficiencies and collaboration among trading partners.

Tags: Warehouse Inventory Management, Point of Sale Devices		   


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