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 TitleDate AddedCompany
whitepaper Securing Online Banking on an Unprecedented Scale2009-09-01 RSA Security
  This large commercial bank in Asia serves over 12 million customers. The challenge was to offer compelling eBanking services with reliable security measures to protect transactions and reassure customers and to integrate new solution smoothly with bank's existing platform to minimize downtime and service disruption. Bank deployed RSA SecurID hardware tokens distributed to eBanking customers with training in their use and benefits and RSA Authentication Manager deployed in just six weeks to manage access rights.

Tags: Security Administration, Financial Services		   
whitepaper Customer Assurance Leads to Plunging Costs and Climbing Profits2009-08-01 RSA Security
  The company is one of the largest financial organisations in Europe with 40 million customers, over 10,000 branches and an operating profit of over $5 billion ($7 bn). The challenge was that organization needed to guarantee customer confidence in order to ensure adoption of online banking services and failure to do so mean that realization of operating cost reduction and customer growth would not materialize. It deployed RSA SecurID tokens, which also includes RSA Authentication Manager software that enables rigorous and easy token management and the technology was initially rolled out to 60,000 employees and then to 700,000 customers.

Tags: Financial Services		   
whitepaper Barclays Bank PLC - Bank Adopts Technology to Improve Customer Satisfaction and Promote Retention2009-05-06 Microsoft
  Barclays Bank PLC provides banking, investment banking, and investment management services throughout the world, including the Arabian Peninsula. After introducing consumer banking services in the United Arab Emirates, a system was needed to track and resolve both complaints and sales leads in a timely manner. To ensure the retention and satisfaction of customers while booking new business, managers implemented Microsoft Dynamics CRM. Since deploying it, customer service has improved markedly while the sales process has been structured and standardized for success.

Tags: Customer Management, Enterprise Planning, Financial Services, Financial Services		   
whitepaper Bank Consolidates Online Services to Gain Flexibility and Double Usage to 40 Percent2009-04-01 Microsoft
  Umpqua Bank, headquartered in Roseburg, Oregon, has 150 locations in California, Oregon, and Washington. Umpqua Bank is a U.S.$8.3-billion financial institution with more than 250,000 customers and 1,800 employees. After acquiring several banks, Umpqua Bank had five different online banking systems that were expensive to maintain and provided a fragmented customer experience. Umpqua Bank replaced its disparate online systems with Voyager Consumer Banking from Fiserv, running on the Windows Server 2008 Enterprise operating system and Microsoft SQL Server 2005 data management software.

Tags: Internet and Web, Server Platforms - OS		   
whitepaper Financial Fraud and Internet Banking: Threats and Countermeasures2009-04-01 McAfee
  To reach the gullible as well as the experienced, cybercriminals are developing new attack methods and new traps. One example is clickjacking. Also known as UI redress attack, this web-related structural weakness can fool users when they view a web page made of two layers. While users believe they are performing actions on the visible layer, they are actually interacting with a transparent layer on top of the visible layer. These attacks consist of two steps: intercepting the click and rerouting its intention. Once the click has been intercepted, the attacker can make a user do almost anything without his knowledge - make purchases or money transfers, add a trusted contact, and more.

Tags: Financial Services		   
whitepaper Leading Saudi Bank Riyad Bank Takes Cutting Edge Role by Banking on VASCO's DIGIPASS Technology2009-03-25 VASCO Data Security
  Riyad Bank is one of the largest financial institutions in Saudi Arabia with a strong and growing corporate and retail banking franchise. From retail banking to project finance, Riyad Bank is mobilizing its substantial capital base and decades of expertise to further solidify its role in Saudi finance. The challenge was that security solution must provide a high level of security to protect financial and critical transactions, offer a great flexibility and at the same time remain user friendly. DIGIPASS provides both corporate and retail customers with a flexible solution to access their online banking accounts at their own convenience 24/7.

Tags: Financial Services		   
whitepaper More Checks....Same-Day Funding!2009-02-17
  The Check Clearing for the 21st Century Act (or Check 21 Act) is a United States federal law (public Law 108-100) enacted into law October 28, 2003 by the 108th Congress. The law allows the recipient of a paper check to create a digital version, thereby eliminating the need for further handling of the physical document. It paves the way for the industry to save billions of dollars and increase the speed in which checks are processed. The Check 21 Service directly links a merchant with their participating bank. This allows merchants to securely send their checks/ transactions through the Check21.com system in real-time. However, before a transaction is submitted to the participating bank for processing, it passes vigorous verification processes.

Tags: Financial Services		   
whitepaper RSA SecurID Technology Reinforces Online Banking Confidence Among Asia United Bank Customers2009-02-01 RSA Security
  Asia United Bank (AUB) is a domestic commercial bank with headquarters in Pasig City, Philippines. The challenge was to protect customers' sensitive account information in the face of increasing threats from Internet-based theft and fraud and to ensure AUB continues to lead the Asia-Pacific financial industry in terms of technological innovation. AUB deployed RSA SecurID two-factor authentication offers customers doubly-secure online access to their bank accounts from any location.

Tags: Financial Services		   
whitepaper Leading New Zealand Bank Improves Customer Confidence With VeriSign Extended Validation (EV) SSL Certificates2009-01-29 Verisign
  ASB Bank Limited in New Zealand, one of the most important things driving its online banking strategy is maintaining high levels of trust and making customers feel safe. The challenge was to find an easy, reliable way to show customers that ASB Bank's Web site is legitimate and protected, etc. Bank deployed VeriSign Extended Validation (EV) SSL Certificates.

Tags: Authentication - Encryption		   
whitepaper Can Emerging Economies Bank on TV?2009-01-16 Infosys Technologies
  As banks reap the benefits of non-branch service delivery channels that came of age in the recent past, their quest to expand reach via innovative offerings never ceases. Banking services made available via television media have been one such innovation that attracted significant attention from banks a few years back, though it was a case of early delivery for most countries. Banking on TV was aggressively launched in the LATAM and European region between 1999 and 2001. Banking industry analysts initially wrote off this mode of service delivery for advanced geographies, primarily quoting the bright future of Internet/PC paving the way for internet banking as the preferred option over television as reason.

Tags: Financial Services