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 TitleDate AddedCompany
whitepaper Microsoft Office Specialist Success Story: David Wenkel2006-09-08 01:00:28 Microsoft
  With a bachelor's degree in one hand and Microsoft certifications in the other, soon-to-be graduate David Wenkel is getting well prepared to enter the business world. As a senior at Columbia College in Missouri, majoring in business administration with an emphasis in management information systems, Wenkel recognized early on the benefits of validating his technical skills by getting certified. Wenkel first began proving his skills by completing his Microsoft Certified Systems Engineer (MCSE) certification, which made him eager to pursue other certifications that could further his career.   
whitepaper Microsoft Office Specialist Success Story: April McDuffie2006-09-08 01:00:28 Microsoft
  When the Business Office Technology Department at East Central Technical College (ECTC) began requiring instructors to become Office Specialist certified, April McDuffie - a business office technology instructor with several years of experience - recognized the new requirement as a window of opportunity. McDuffie has always impressed upon her students the importance of pursuing certification and credentials that will afford them opportunities for advancement in their chosen fields. As an instructor, she felt it was important to lead the way by earning her own Office Specialist certifications.   
whitepaper Microsoft Office Specialist Success Story: Pillsbury Winthrop, LLP2006-09-08 01:00:28 Microsoft
  Pillsbury Winthrop, LLP, an international law firm, enjoys the benefits of Microsoft Office Specialist (Office Specialist) certification by requiring all of their Document Production Center employees to hold the credential. These employees are responsible for formatting, editing, and creating documents and presentations for the entire firm. This can be a daunting task considering Pillsbury Winthrop is a general practice law firm, handling a large volume of cases that cover a wide range of legal issues.   
whitepaper Cisco CCNA Exam Tracks2006-09-01 01:00:13 Batia Infotech
  With the latest version of the CCNA exam, Cisco offers two possible exam track options of either one or two exams that is the Single Exam Approach and the Two Exam Approach. Either approach will allow to successfully become a CCNA after passing the required exams. The CCNA exam is the precursor to other higher level Cisco certifications.   
whitepaper CCNA Tips: Tips for CCNA 640-801 Exam2006-09-01 01:00:13 Batia Infotech
  This paper explains some tips to follow for the CCNA test. Tips includes points like how to Relax before exam, how to Familiarize with exam, How to manage time, about negative marking in the exam. The duration for the exam is 90 minutes. One must determine how much time one will spend on each question. While determining this take into consideration that simulations take more time to answer.   
whitepaper What to Expect at the Testing Center2006-09-01 01:00:13 Batia Infotech
  In order to do their best, candidates should know what to expect at the testing center for the Cisco CCNA certification exam. Since testing center guidelines may vary from one center to another, it is recommend that the candidates call the local testing center to check about the guidelines. This paper explains some points providing information on what one can expect at the exam center.   
whitepaper CCNA 640-801 Preparation & Exam Review2006-09-01 01:00:13 Batia Infotech
  The CCNA certification equips one with networking skills to design, plan, install, configure and operate small to medium size computer networks. CCNA certified professionals can install, configure, and operate LAN, WAN, and dial access services for small networks (100 nodes or fewer), including but not limited to use of these protocols: IP, IGRP, Serial, Frame Relay, IP RIP, VLANs, RIP, Ethernet, Access Lists. The CCNA certification has grown significantly in popularity over the last few years. It is a worthwhile addition to the resume of any networking professional.   
whitepaper Ensuring Regulatory Compliance Through Training and Certification: Role of Training and Certification in Regulatory Compliance2006-09-01 01:00:13 MetricStream
  There has been a dramatic growth in compliance and regulatory requirements across all industries. These federal regulations are the law-of-the-land and organizations covered under such regulations need to actively implement them. Organizations need to ensure that they are fully compliant with all of the regulations and reporting requirements of their industry in order to avoid being fined and cited by the respective regulatory bodies. Hence employees and management in these organizations should be able to interpret and internalize relevant regulations and then apply them to their daily business processes. Often, it is lack of proper employee training that leads to actions causing non-compliance, resulting in stiff penalties. Hence, a critical success factor for regulatory compliance is keeping the workforce well trained.   
whitepaper How To Use the Six Laws of Persuasion during a Negotiation2006-09-01 Global Knowledge
  In order to be successful, you must master the persuasion process, which will enable you to deliberately create the attitude change and subsequent actions necessary for persuading others to your way of thinking. In other words, you have to be able to "sell" your ideas in order to make changes in your favor and, in a win-win situation, provide the other side with a fair deal.

This paper will introduce you to the Six Laws of Persuasion and teach you how to use them during a negotiation. 		  
whitepaper Effectively Managing Team Conflict2006-09-01 Global Knowledge
  All managers need to learn how to effectively manage team conflict. This white paper will help you recognize team conflict symptoms, determine how to address team conflict, and improve your ability to build teams that can deal effectively with both healthy and unhealthy conflict.