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 TitleDate AddedCompany
whitepaper Un-risky Business - The role of Location Intelligence in Insurance Risk Management2009-08-24 Pitney Bowes
  Location has long been a critical element to the insurance industry. Understanding where a property is located, in relation to its risk elements, is a core factor affecting an insurance carrier's loss exposure and profitability. The importance of understanding 'where' in relation to a multitude of risk elements has become an even more critical process. Read this whitepaper to find out why location information becomes the foundation of knowledge that is nothing less than the difference between profitability and disastrous loss.

Tags: Financial Services, Financial Services		   
whitepaper SOA ...Now What2008-11-04 DST
  The paper looks at the history of systems integration, workflow and BPM applications and the benefits possible from coupling SOA and BPM in todays contemporary IT landscape. It also discusses where these technolgies may take us in the future and identifies some pitfalls to be wary of along the way.

Tags: Customer Management, Workflow Management, Financial Services, Financial Services		   
whitepaper How to disappoint your HIPAA auditors and gain the respect of your board of directors (Not necessarily in that order)2008-08-19 DataMotion, Inc.
  With HIPAA audits now randomized, you must be prepared for them every day. And with state regulations requiring compliance-breach reporting, you must become your own auditor. This regulation requires compliance by all insurers and health care providers, including physician's offices, hospitals, health plans, employers, public health authorities, life insurers, clearinghouses, billing agencies, information systems vendors, service organizations, and universities. But that's not all. One of the consequences of HIPAA is that it makes all kinds of medical research more difficult, that's because people are more reluctant to participate as subjects, and it is more difficult to reach the right people to request their participation in research projects.

Tags: Financial Services, Financial Services		   
whitepaper Pearl Insurance Improves Understanding of Customers Across Product Lines0000-00-00 Oracle
  As one of the top 10 direct marketing third-party administrators in the United States, Pearl Insurance has always placed a very high priority on its customer relationships. Over the years, the company has developed a reputation for delivering superior service. As Pearl continued to grow, it sought ways to maximize the impact of its marketing campaigns, improve the efficiency of its sales processes, and enhance its already stellar customer relationships. Pearl turned to Oracle's Siebel applications for an integrated Customer Relationship Management (CRM) solution - allowing the company the ability to access a comprehensive view of each customer across multiple lines of business, as well as streamline processes to reduce costs and improve service.

Tags: Customer Management, Financial Services		   
whitepaper Experience the benefits of Information On Demand--Open the Information Management Door0000-00-00 IBM
  What's behind the door? An interactive tour of resources and information based on industry expertise and today's critical information challenges.

Register and enter a landscape of solutions. Videos, white papers, executive briefs, and guides to products show you how to leverage Information On Demand to lower costs, manage risk and complexity, gain insight, and much more. Open the door and see what Information On Demand can do for you.

Tags: Enterprise Planning, IT Infrastructure, Data Infrastructure, Business Functions, Customer Management, Customer Management, Data Tools, Enterprise Planning, Enterprise Planning, Workflow Management, Customer Management, Software Development Tools, Data Tools, Data Infrastructure, Data Infrastructure, Security Administration, Financial Services, Financial Services, Financial Services, Financial Services, Wholesale - Retail, Wholesale - Retail, Wholesale - Retail, Business Functions, Authentication - Encryption, Data Infrastructure, Data Tools, Data Tools, Business Functions, Business Functions, IT Budgeting, IT Budgeting, IT Budgeting, Financial Services, Security Administration, Software Development Tools, Regulatory Compliance, Government, Government, Government, Regulatory Compliance, Regulatory Compliance, Regulatory Compliance		   
whitepaper Sharpen Your Business Case and Receive Quick Approval for Your Business Community Initiatives2006-05-01 Sterling Commerce
  In recent years, financial services executives have clearly indicated that they are no longer willing to rubber-stamp IT projects simply because technology is a must-have. No matter how vital you believe your IT initiative is, if you can't convince upper management and senior executives of its value, your project may be doomed to remain on the drawing board.

This white paper explains what executives are expecting IT to deliver when they say they want to create new value through their relationships with their business community. Next, it examines the criteria that you should consider when looking for the types of systems that will support your executive management team's needs. Finally, an outline on how to get the green light for your project by building a winning business case that stands out from the competition and sells the value of your solution is provided. Learn how to create a story that will successfully sell your next IT project to the people who control its destiny.

Tags: IT Infrastructure, Business Functions, Customer Management, Enterprise Planning, Enterprise Planning, Financial Services, Financial Services, Financial Services, Business Functions, Business Functions, IT Budgeting, IT Budgeting, IT Budgeting, IT Budgeting, Financial Services, Government, Government, Government, IT Budgeting		   
whitepaper Dynamic IT and Integrated Financial Services2006-05-01 Sterling Commerce
  Financial institutions are at an inflection point — they must invest in new IT architecture in order to survive and thrive in the next decade. It is a journey that will remake both IT and business architecture around new business models that extend into the financial supply chain of business customers and nontraditional partners. The economic conditions and available technology are now ready to help them integrate and generate new value propositions and revenue.

In this white paper, Financial Insights considers how financial institutions must meet the demand for growth by extending into the financial supply chains of business customers and partners. We also examine the industry, market drivers, motivators, and technology attributes needed to meet the demand. A case study of Wachovia is included for illustrative purposes.

Tags: IT Infrastructure, Business Functions, Enterprise Planning, Workflow Management, Security Administration, Financial Services, Financial Services, Financial Services, Business Functions, Business Functions, IT Infrastructure, IT Budgeting, IT Budgeting, IT Budgeting, User Satisfaction, User Satisfaction, Financial Services, Security Administration, User Satisfaction, Government, Government		   
whitepaper Customers Want Live, Speedy Support2006-01-13 Forrester Research
  EXECUTIVE SUMMARY: Data from Forrester's Consumer Technographics® Q3 2005 North American Survey reveals that North American households prefer and use human channels more than automated channels for contacting customer service. To help customers learn to love less expensive self-service support channels, firms should help match customers' goals to the most appropriate self-service methods and focus on improving the usability of those kiosks, IVR systems, email, and Web self-service interfaces.

Tags: Business Functions, Customer Management, Customer Management, Workflow Management, Workflow Management, Customer Management, Financial Services, Financial Services, Financial Services, Wholesale - Retail, Business Functions, IT Infrastructure, User Satisfaction, Staff Training, Business Functions		   
whitepaper Secure Transport Product Family Whitepaper2005-03-31 Tumbleweed Communications
  This overview of Tumbleweed SecureTransport, a secure file transfer and application integration product family, highlights typical applications where Tumbleweed customers use SecureTransport today and describes product components and features that make it the most secure and highest performing secure file transfer solution with the lowest total cost of ownership. This document shows common deployment environments and modes, discusses application integration options, and describes how SecureTransport is integrated with enterprise technologies and other Tumbleweed products.

Tags: Authentication - Encryption, Financial Services, Financial Services, Financial Services, 		  
whitepaper Best Practices for Securing E-mail in the Healthcare Industry2003-08-01 Tumbleweed Communications
  E-mail has become an essential business tool across industries. But unlike other businesses, healthcare organizations are challenged with the additional responsibility of maintaining the ubiquity and usefulness of e-mail in the face of HIPAA privacy and security regulations that require control, tracking, and encryption of protected health information (PHI) disclosures. This paper lays out a set of best practices to help healthcare organizations create and manage a secure e-mail infrastructure that continues to support open communications with all healthcare participants, while ensuring the security of PHI and compliance with HIPAA regulations.

Tags: Intrusion - Tampering, Intrusion - Tampering, Financial Services, Internet and Web, Intrusion - Tampering, Regulatory Compliance		   

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