Hooking "Phishing" Emails Before They Reach Customers With Online Fraud Management Service From Symantec

Overview

Financial services provider First Horizon National Corporation is aggressively using e-commerce to move into new markets and gain market share. However, its ability to win customer confidence for its online business was threatened because fraudulent "Phishing" email attacks against the company were multiplying. To detect and block these attacks, First Horizon chose the Symantec Online Fraud Management Service. Attacks numbering in the millions of email messages are now successfully reduced to a few hundred that actually get through to customers. In addition to minimizing the loss of customer funds and confidence, First Horizon is saving $160,000 in annual security staff time.