Healthcare Organization Reduces Spam by 95 Percent With Intelligent Message Filter

Overview

Cambridge Health Alliance (CHA), an award-winning healthcare system, needed to reduce the amount of unsolicited e-mail, or spam, that it was receiving. By the end of 2005, about 60 to 70 percent of e-mail that CHA received was spam - a problematic increase from previous years. As a result, employee productivity suffered, and IT resources were being consumed through greater need for storage space, bandwidth, and administrator labor hours. Already a user of Microsoft Exchange Server 2003, the organization tested the Exchange Intelligent Message Filter, the antispam resource available to all users of Exchange Server 2003. Since implementing the filter, CHA has reduced spam by 95 percent.