Osterman Research: A Comparison of Leading Messaging Management Tools

Overview

To understand organizations' perceptions about various email management systems, Sunbelt Software engaged Osterman Research to survey organizations that are using five different email management systems including Barracuda Spam Firewall, GFI MailEssentials, McAfee GroupShield for Microsoft Exchange, and Symantec Brightmail. This white paper presents the results of that survey, comparing Sunbelt Software's Messaging Ninja with the other four systems. The tools were evaluated on these key criteria:

• Anti-spam, anti-virus, anti-phishing, and attachment filtering capabilities
• Improvements in spam capture efficiency
  over time
• Improvements in anti-spam false positive performance over time
• Ease of use
• Reliability
• Person-hours spent on system deployment
  (per 1,000 users)
• Person-hours required for system management (per 1,000 users)

This paper is a must-read for any IT strategist or e-mail administrator who's actively researching messaging management tools for a mid-market enterprise.