Electric Bill Presentment and Payment - The Gateway to One-on-one Customer Relationships

Overview

The benefi ts of electronic bill presentment and payment (EBPP) are undeniable. Although its promises have been promoted for a decade, it has fi nally reached critical mass in the market with the number of electronic bill payments surpassing checks in 2006. However, the technical and financial effort required for a biller to implement an in-house EBPP solution can be both challenging and expensive.