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 TitleDate AddedCompany
whitepaper TeliaSonera Improves Customer Satisfaction With Solutions From BMC Software2007-01-19 01:00:27 BMC Software
  Looking to meet IT Infrastructure Library (ITIL) standards for best practices in IT service management, TeliaSonera turned to BMC Remedy IT Service Management solutions. As a result, not only was the company was able to reduce costs and improve customer satisfaction, it was also able to achieve a return on investment in only 12 months.   
whitepaper Oxygen Business Solutions Expands Customer Base, Lifts Earnings by 300 Percent2007-01-19 01:00:27 BMC Software
  Oxygen Business Solutions Limited is a leading information technology services and outsourcing company specializing in supporting SAP users in Australasia. The challenge was to transform internal shared-services organization into customer-focused outsourcing company with capacity and credibility to successfully support all aspects of client IT needs. Oxygen implemented BMC enterprise systems management solutions to meet their business imperatives of binding together people, technology and processes.   
whitepaper Optimis Uses BMC Remedy Customer Support to Guarantee Service Excellence2007-01-19 01:00:27 BMC Software
  Optimis was formed following a management buyout of Blue Pumpkin Software UK, previously a wholly owned subsidiary of Blue Pumpkin Inc. One of the first challenges facing the Optimis team was the need to establish a new customer support infrastructure. Because Optimis demonstrates best practice leadership when dealing with its own customers, it was vital for them to select a customer service solution that could provide the best possible customer support experience. Customer satisfaction is a key performance indicator for Optimis, and its customer service and support solution needed to deliver industry-leading support functionality. Optimis implemented BMC Remedy Customer Support to meet all their infrastructure and functionality requirements.   
whitepaper Pulling All-Nighters to Recover From Network Attacks No Longer Part of IS Curriculum, Thanks to Symantec Sygate Software2007-01-05 01:00:23 Symantec
  With more than 14,000 users connected to its network, Temple University was plagued with crippling attacks and illegal file-sharing. Those problems are largely gone, thanks to Symantec AntiVirus Corporate Edition and Symantec Sygate Enterprise Protection software. Not a single threat has penetrated the network in more than a year, and allegations of copyright violations are down 73 percent. In addition, the university has reclaimed over six weeks of staff time a year to focus on forward-looking projects such as 802.1X.   
whitepaper Ensuring Data Protection for 24,800 Companies While Improving Backup Performance by 50% With Symantec2007-01-05 01:00:23 Symantec
  To ensure data protection for its customers, to scale easily, and to support an innovative architecture of three data centers connected by fiber, fast-growing Salesforce.com chose Veritas NetBackup Enterprise Server from Symantec. The result is 50 percent faster backups and 40 percent faster restores. In addition, this all takes place within a system that prevents the need to send tapes full of confidential customer data offsite.   
whitepaper Reducing Microsoft Exchange Backup Window by 80% and Imaging Mobile PCs Remotely in 5 Minutes With Symantec2007-01-05 01:00:23 Symantec
  Quality Built gathers and manages large amounts of data gathered during the construction of homes. This information is critical to its patent-pending risk assessment systems to accurately identify and track construction quality issues, and the services Quality Built provides to its customers - some of the largest builders in the United States. Protecting large volumes of construction data and keeping that information flowing between its data center and inspectors in the field is critical. Legal discovery requirements made it imperative to backup and recover Microsoft Exchange messages at the mailbox level, a process that was too complex and slow. The company turned to Symantec for data protection, system management, and information security solutions.   
whitepaper The Volkswagen Group Anticipates Rapid, Complete Return on Global BMC Identity Management Implementation2007-01-05 01:00:23 BMC Software
  With a mission to provide employees, dealers, importers and others with centralized, policy-based access to information assets, The Volkswagen Group evaluated alternative Identity Management solutions and chose BMC Identity Management after they conducted a rigorous benchmark and concluded that BMC Identity Management was the most flexible and comprehensive of the solutions they looked at.   
whitepaper Building a Secure Environment for Deploying Remote Application Services2007-01-05 01:00:23 Symantec
  If a company's vital Web applications are not instantly available and consistently reliable, clients will quickly take their business elsewhere. UK based Attenda Ltd., IT managed service provider to companies such as EasyCar, Harrods, Avis, Reed, Microsoft, Mercedes-Benz, and Sun Microsystems, is well aware of this. Attenda was founded in 1997 with the vision to manage business-critical Web applications, providing a level of service which was previously unavailable in the marketplace. Initially clients depended on Attenda to provide Web-hosting services, but when the company began to market application hosting services, it needed to offer the strongest network security available. So Attenda turned to VeriSign for digital certificates, which protect sites and data via Secure Sockets Layer (SSL) encryption.   
whitepaper EMC Enhances IT Security, Simplifies Management, Speeds Information Search2007-01-05 01:00:23 Microsoft
  EMC Corporation is a world leader in information management and storage, with thousands of customers around the world. EMC wanted to improve the security of its 35,000 desktop computers to reduce time spent repairing damaged systems and deploying updates. EMC is moving to the Windows Vista operating system for its enhanced security and easy-management features, improved synchronization of mobile devices, and instant search capabilities.   
whitepaper Westpac Ready to Bank on New Operating System2007-01-05 01:00:23 Microsoft
  After completing a company-wide rollout of Windows 2000 and Windows XP, Westpac, one of Australia's Big Four banks, wanted to trial the next generation of operating systems - Windows Vista. Following a small trial, the bank is planning a wider deployment of Windows Vista to around 7,000 users. It expects to take advantage of the platform's strong security environment, improved management features, and advanced mobility support to gain competitive advantage by reducing costs and improving collaboration and responsiveness to customer demands.