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Title Date Added Company

The Essential Elements of Comprehensive Endpoint Security 26/03/08 Symantec

For today’s computing environments, there is little question that endpoint security is a required component of an overall enterprise security strategy. Various trends fostering user mobility ensure that many endpoints will frequently be exposed directly to the Internet and endpoints are still being exposed to numerous threats. This paper clarifies the various aspects of the endpoint security problem and to identify the functional requirements of a comprehensive endpoint security solution. sponsored by

The Essential Elements of Comprehensive Endpoint Security 01/10/06 Symantec

Establishing a comprehensive endpoint security solution is complicated, and issues like accounting for unmanaged nodes only increase the scope of the challenge. What's more, selecting and stitching together an appropriate set of counter-measures means navigating a complex landscape of point products. Accordingly, the intent of this white paper is to clarify the the endpoint security problem and identify the functional requirements of a comprehensive endpoint security solution.

sponsored by

Selecting a Flexible, Custom Platform to Automate Your Data Center Management 2006-10-12 01:00:17 Opsware

With over 27 million servers, over 50 million network devices, and over 2 million terabytes of storage installed across IT organizations worldwide, an increasing number of organizations are turning to Data Center Automation solutions to automate the management of their IT environments. Data Center Automation solutions such as Opsware's have proven to reduce the complexity of managing IT infrastructure, control labor costs and improve time to delivery and overall quality of operations.

Implementing Linux on IBM System z: Best Practices 2006-08-30 01:00:13 IBM

The purpose of this paper is twofold. First, it attempts to draw from customer experiences and the latest IBM System z solutions to present best practices information for a Linux on System z installation, and more specifically a Linux installation on System z that will support a WebSphere environment. Second, the authors recognize that a great deal of documentation and assistance already exists and is available on the Internet for Linux on System z installations, but can be difficult to locate whenever one needs it. In recognition of that fact, the second purpose of this paper is to serve as a "Reference hub" to help a customer locate the documentation for a particular issue or product he or she is looking for.

Data Breach Notification Laws Highlight the Need for Spyware Detection Capability 2006-07-31 16:33:45 Webroot Software

Much has been written about the pressing need for today's businesses to comply with the corporate governance provisions that are outlined in laws like HIPAA, SOX, and the Gramm-Leach-Bliley Act. Unfortunately, data breach notification laws have received far less attention, even though noncompliance with such laws can create dire financial consequences for your business. Download this informative white paper from Webroot Software to learn more about the growing body of data breach notification laws that are being passed in state legislatures throughout the U.S., the consequences of their reporting requirements, and how a dedicated anti-spyware solution can help you avoid reportable breaches all together.

Mitigating Malware in Userland 2006-08-01 01:00:10 AppSense

Kevin Mitnick details how and why hackers are gaining control over organizations by addressing the following questions: - What are the new ways that hackers are getting your data and why? - Are you confident you are protected from these new modes of attack, including ones from competitors? - What are the best technologies to use? Are they really secure? Will they require more management than they are worth? In his usual anecdotal style, Mitnick articulates in this paper how sophisticated hackers are penetrating the enterprise and putting sensitive data and companies all over the world at risk.

Achieving the Optimum Balance Between Lockdown and Flexibility With Closed-Loop Client Management 2006-11-08 01:00:18 BMC Software

One of the major problems with traditional desktop management tools is that they have generally remained siloed with little or no process integration among them. As a result, the IT staff has to grapple with a patchwork of multiple point solutions from multiple vendors, loosely tied together with manual procedures. This results in processes that are inconsistent, inefficient, risky, and difficult to audit. BMC Software provides the answer - BMC solutions for Closed-loop Client Management. These solutions automate and integrate the individual rules and processes involved in client management into repeatable and automated workflows and policies based on best practices that adhere to corporate policies and to IT Infrastructure Library (ITIL) guidelines.

Best Practices for Configuration Deployment in BMC Performance Manager for SAP Solutions 2006-11-08 01:00:18 BMC Software

The Backup/Restore function in the BMC Performance Manager (BPM) for SAP Solutions product (formerly named PATROL for SAP Solutions) enables to back up the customization performed within product components (Trak, Manager, S.L. Reporter, and DB-Maintain) as a simple ASCII file. The backup file that is created can later be used either to restore customization on the same SAP system or to distribute customization to other SAP systems. This white paper is designed to help the reader plan the backup and restore processes according to their needs and to provide the reader with recommendations for best practices in executing the Backup and Restore functions.

A Perfect Fit: mySAP Customer Relationship Management for Small and Medium Businesses 2006-07-24 22:10:14 SAP AG

Giroflex has been one of the biggest pioneers in developing ergonomic chairs. Today, the mid-sized Swiss company has production facilities, licensees, and sales partners in many countries spanning four continents. Giroflex's formula for success is to take challenges in the workplace seriously and to use research, knowledge, and ingenuity to create trendsetting solutions. The company distinguishes itself by maintaining high standards and an integrated approach that strives for optimal interplay between ergonomics, ecology, economics, and aesthetics. Giroflex applied equally strict standards during its selection of an e-business solution. After careful consideration, it chose mySAP Customer Relationship Management (CRM) because, first of all, the solution matched the company's requirements. Another decisive factor included Best Practices for mySAP CRM.

Using VMware ESX Server With IBM WebSphere Application Server 2006-09-22 01:00:14 IBM

This paper looks at the best practices when running VMware ESX Server and IBM WebSphere Application Server on a large Symmetric MultiProcessor (SMP) server to achieve the best application performance (throughput and response time). The tests concluded that the use of VMware software is an excellent option for those wanting to run WebSphere Application Server in a virtualized SMP environment.

Knowing and Segmenting Your Customers: Best Practices in Routing for the Next Decade 2006-07-20 05:14:59 Nuasis

Not all customers are created equal. Some are worth more to the company than others - which means one should give them priority service. Others are willing to pay a premium for premium service. Others have special needs that a person can meet to ensure their long-term loyalty. But a person can't achieve any of these objectives if he or she doesn't know their customer and if they don't segment the service delivery accordingly. This webcast will show how to leverage the existing CRM data to effectively segment customers and their needs. Viewers will learn how to create routing rules based on customer attributes - and how to better match agent skills to customer needs.

Avaya - Best Practice # 1: Extending the Contact Center - Next Steps 2006-07-20 05:22:27 Avaya

The company's infrastructure can create barriers between a person and his or her customers. This webcast explores methods to break down these barriers and allows viewers to more tightly integrate the contact center with the rest of the business - and reduce costs at the same time! The webcast shows how to affordably deploy the contact center applications throughout the enterprise while simultaneously lowering the total cost of ownership.

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Title	Date Added	Company
The Essential Elements of Comprehensive Endpoint Security	26/03/08	Symantec
For today’s computing environments, there is little question that endpoint security is a required component of an overall enterprise security strategy. Various trends fostering user mobility ensure that many endpoints will frequently be exposed directly to the Internet and endpoints are still being exposed to numerous threats. This paper clarifies the various aspects of the endpoint security problem and to identify the functional requirements of a comprehensive endpoint security solution.		sponsored by
The Essential Elements of Comprehensive Endpoint Security	01/10/06	Symantec
Establishing a comprehensive endpoint security solution is complicated, and issues like accounting for unmanaged nodes only increase the scope of the challenge. What's more, selecting and stitching together an appropriate set of counter-measures means navigating a complex landscape of point products. Accordingly, the intent of this white paper is to clarify the the endpoint security problem and identify the functional requirements of a comprehensive endpoint security solution.		sponsored by
Selecting a Flexible, Custom Platform to Automate Your Data Center Management	2006-10-12 01:00:17	Opsware
With over 27 million servers, over 50 million network devices, and over 2 million terabytes of storage installed across IT organizations worldwide, an increasing number of organizations are turning to Data Center Automation solutions to automate the management of their IT environments. Data Center Automation solutions such as Opsware's have proven to reduce the complexity of managing IT infrastructure, control labor costs and improve time to delivery and overall quality of operations.
Implementing Linux on IBM System z: Best Practices	2006-08-30 01:00:13	IBM
The purpose of this paper is twofold. First, it attempts to draw from customer experiences and the latest IBM System z solutions to present best practices information for a Linux on System z installation, and more specifically a Linux installation on System z that will support a WebSphere environment. Second, the authors recognize that a great deal of documentation and assistance already exists and is available on the Internet for Linux on System z installations, but can be difficult to locate whenever one needs it. In recognition of that fact, the second purpose of this paper is to serve as a "Reference hub" to help a customer locate the documentation for a particular issue or product he or she is looking for.
Data Breach Notification Laws Highlight the Need for Spyware Detection Capability	2006-07-31 16:33:45	Webroot Software
Much has been written about the pressing need for today's businesses to comply with the corporate governance provisions that are outlined in laws like HIPAA, SOX, and the Gramm-Leach-Bliley Act. Unfortunately, data breach notification laws have received far less attention, even though noncompliance with such laws can create dire financial consequences for your business. Download this informative white paper from Webroot Software to learn more about the growing body of data breach notification laws that are being passed in state legislatures throughout the U.S., the consequences of their reporting requirements, and how a dedicated anti-spyware solution can help you avoid reportable breaches all together.
Mitigating Malware in Userland	2006-08-01 01:00:10	AppSense
Kevin Mitnick details how and why hackers are gaining control over organizations by addressing the following questions: - What are the new ways that hackers are getting your data and why? - Are you confident you are protected from these new modes of attack, including ones from competitors? - What are the best technologies to use? Are they really secure? Will they require more management than they are worth? In his usual anecdotal style, Mitnick articulates in this paper how sophisticated hackers are penetrating the enterprise and putting sensitive data and companies all over the world at risk.
Achieving the Optimum Balance Between Lockdown and Flexibility With Closed-Loop Client Management	2006-11-08 01:00:18	BMC Software
One of the major problems with traditional desktop management tools is that they have generally remained siloed with little or no process integration among them. As a result, the IT staff has to grapple with a patchwork of multiple point solutions from multiple vendors, loosely tied together with manual procedures. This results in processes that are inconsistent, inefficient, risky, and difficult to audit. BMC Software provides the answer - BMC solutions for Closed-loop Client Management. These solutions automate and integrate the individual rules and processes involved in client management into repeatable and automated workflows and policies based on best practices that adhere to corporate policies and to IT Infrastructure Library (ITIL) guidelines.
Best Practices for Configuration Deployment in BMC Performance Manager for SAP Solutions	2006-11-08 01:00:18	BMC Software
The Backup/Restore function in the BMC Performance Manager (BPM) for SAP Solutions product (formerly named PATROL for SAP Solutions) enables to back up the customization performed within product components (Trak, Manager, S.L. Reporter, and DB-Maintain) as a simple ASCII file. The backup file that is created can later be used either to restore customization on the same SAP system or to distribute customization to other SAP systems. This white paper is designed to help the reader plan the backup and restore processes according to their needs and to provide the reader with recommendations for best practices in executing the Backup and Restore functions.
A Perfect Fit: mySAP Customer Relationship Management for Small and Medium Businesses	2006-07-24 22:10:14	SAP AG
Giroflex has been one of the biggest pioneers in developing ergonomic chairs. Today, the mid-sized Swiss company has production facilities, licensees, and sales partners in many countries spanning four continents. Giroflex's formula for success is to take challenges in the workplace seriously and to use research, knowledge, and ingenuity to create trendsetting solutions. The company distinguishes itself by maintaining high standards and an integrated approach that strives for optimal interplay between ergonomics, ecology, economics, and aesthetics. Giroflex applied equally strict standards during its selection of an e-business solution. After careful consideration, it chose mySAP Customer Relationship Management (CRM) because, first of all, the solution matched the company's requirements. Another decisive factor included Best Practices for mySAP CRM.
Using VMware ESX Server With IBM WebSphere Application Server	2006-09-22 01:00:14	IBM
This paper looks at the best practices when running VMware ESX Server and IBM WebSphere Application Server on a large Symmetric MultiProcessor (SMP) server to achieve the best application performance (throughput and response time). The tests concluded that the use of VMware software is an excellent option for those wanting to run WebSphere Application Server in a virtualized SMP environment.
Knowing and Segmenting Your Customers: Best Practices in Routing for the Next Decade	2006-07-20 05:14:59	Nuasis
Not all customers are created equal. Some are worth more to the company than others - which means one should give them priority service. Others are willing to pay a premium for premium service. Others have special needs that a person can meet to ensure their long-term loyalty. But a person can't achieve any of these objectives if he or she doesn't know their customer and if they don't segment the service delivery accordingly. This webcast will show how to leverage the existing CRM data to effectively segment customers and their needs. Viewers will learn how to create routing rules based on customer attributes - and how to better match agent skills to customer needs.
Avaya - Best Practice # 1: Extending the Contact Center - Next Steps	2006-07-20 05:22:27	Avaya
The company's infrastructure can create barriers between a person and his or her customers. This webcast explores methods to break down these barriers and allows viewers to more tightly integrate the contact center with the rest of the business - and reduce costs at the same time! The webcast shows how to affordably deploy the contact center applications throughout the enterprise while simultaneously lowering the total cost of ownership.

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