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 TitleDate AddedCompany
whitepaper The Essential Elements of Comprehensive Endpoint Security 26/03/08 Symantec
  For today’s computing environments, there is little question that endpoint security is a required component of an overall enterprise security strategy. Various trends fostering user mobility ensure that many endpoints will frequently be exposed directly to the Internet and endpoints are still being exposed to numerous threats. This paper clarifies the various aspects of the endpoint security problem and to identify the functional requirements of a comprehensive endpoint security solution.  sponsored by
whitepaper The Essential Elements of Comprehensive Endpoint Security01/10/06 Symantec
  Establishing a comprehensive endpoint security solution is complicated, and issues like accounting for unmanaged nodes only increase the scope of the challenge. What's more, selecting and stitching together an appropriate set of counter-measures means navigating a complex landscape of point products. Accordingly, the intent of this white paper is to clarify the the endpoint security problem and identify the functional requirements of a comprehensive endpoint security solution.

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whitepaper Mitigating Malware in Userland2006-08-01 01:00:10 AppSense
  Kevin Mitnick details how and why hackers are gaining control over organizations by addressing the following questions: - What are the new ways that hackers are getting your data and why? - Are you confident you are protected from these new modes of attack, including ones from competitors? - What are the best technologies to use? Are they really secure? Will they require more management than they are worth? In his usual anecdotal style, Mitnick articulates in this paper how sophisticated hackers are penetrating the enterprise and putting sensitive data and companies all over the world at risk.   
whitepaper Achieving the Optimum Balance Between Lockdown and Flexibility With Closed-Loop Client Management2006-11-08 01:00:18 BMC Software
  One of the major problems with traditional desktop management tools is that they have generally remained siloed with little or no process integration among them. As a result, the IT staff has to grapple with a patchwork of multiple point solutions from multiple vendors, loosely tied together with manual procedures. This results in processes that are inconsistent, inefficient, risky, and difficult to audit. BMC Software provides the answer - BMC solutions for Closed-loop Client Management. These solutions automate and integrate the individual rules and processes involved in client management into repeatable and automated workflows and policies based on best practices that adhere to corporate policies and to IT Infrastructure Library (ITIL) guidelines.   
whitepaper Best Practices for Configuration Deployment in BMC Performance Manager for SAP Solutions2006-11-08 01:00:18 BMC Software
  The Backup/Restore function in the BMC Performance Manager (BPM) for SAP Solutions product (formerly named PATROL for SAP Solutions) enables to back up the customization performed within product components (Trak, Manager, S.L. Reporter, and DB-Maintain) as a simple ASCII file. The backup file that is created can later be used either to restore customization on the same SAP system or to distribute customization to other SAP systems. This white paper is designed to help the reader plan the backup and restore processes according to their needs and to provide the reader with recommendations for best practices in executing the Backup and Restore functions.   
whitepaper Using VMware ESX Server With IBM WebSphere Application Server2006-09-22 01:00:14 IBM
  This paper looks at the best practices when running VMware ESX Server and IBM WebSphere Application Server on a large Symmetric MultiProcessor (SMP) server to achieve the best application performance (throughput and response time). The tests concluded that the use of VMware software is an excellent option for those wanting to run WebSphere Application Server in a virtualized SMP environment.   
whitepaper Addressing the Insider Threat with NetIQ Operational Change Control Solutions2006-07-20 07:34:58 NetIQ
  Organisations typically grant IT administrators more access than is required to make simple changes to their production servers and applications. In order to comply with regulations and ensure the integrity of their IT infrastructure, organisations need to more tightly control changes. This white paper looks at how NetIQ can help you virtually eliminate the insider threat. Co-written by renowned security thought leader and author Dr. Eric Cole, and NetIQ.   
whitepaper Inspiring trust - Creating a secure and customer focused online travel portal2006-07-20 07:47:58 VeriSign
  At the company's inception, five years ago, the Internet was viewed in a somewhat sceptical way, and some customers were unwilling to make purchases online. Online security, especially at this time, was considered to be of primary importance to Opodo. Overcoming consumers fear of making purchases online was part of the mission of the Opodo brand, and building a strong feeling of trust and relaibility was key to the success of the portal.   
whitepaper Architecting On Demand Solutions, Part 22: Define and Deploy WebSphere Clusters Using Rational Software Architect WebSphere Cluster Creation Pattern2006-07-25 01:40:31 IBM
  In this paper, the reader will discover how to use the newly released WebSphere Cluster Creation Pattern to build and deploy WebSphere clusters. First, the WebSphere Cluster Creation Pattern is imported into Rational Software Architect. Next, a new UML model is created to which this pattern can be added, which encapsulates best practices for deploying WebSphere clusters. By applying a WebSphere profile to this model along with the pattern, the model will be able to define all of the components of a WebSphere cluster.   
whitepaper Secure System Retirement2006-12-16 01:00:21 Symantec
  Maintaining a highly secure IT environment and protecting a company's digital assets mean that the system retirement process cannot be overlooked or handled carelessly. Increasingly, enterprise IT departments realize that they must look for certified and tested solutions that completely wipe all data from the hardware device. This paper looks at best practice strategies for reducing the risk and liabilities associated with PC retirement and data disposal.   
whitepaper Customer-Driven Coaching: Using the Voice of the Customer to Maximize Your ROI2006-07-13 04:49:46 Customer Relationship Metrics
  When given the opportunity, customers are willing to help coach the representatives, and when engaged, representatives will be open to change. The Voice of the Customer (VOC) can be the most powerful element in the coaching program, if allowed. With the VOC, a person will be able to create the most effective coaching plans possible. Turning customer insights into actionable coaching plans is an emerging best practice that pays significant dividends. With game plan coaching strategies like this, the representative, the center, and the company will be champions in the eyes of the customers.   
whitepaper Best Practices for Wireless CRM2006-07-13 05:14:03 NetMotion Wireless
  Customer Relationship Management (CRM) is a complex undertaking, and the last thing a company needs is to add complexity with a wireless version that is "Not quite always on" or that requires extensive customization through professional services. NetMotion Mobility makes an increasingly complex wireless network landscape manageable and allows organizations to leverage their existing applications without modification. It is a software solution independent of underlying wireless infrastructure and technology and works with standards-based wireless hardware. Whatever the mobile device or network used - public or private - Mobility ensures a continuous, secure, "Always on" connection to not only the CRM applications that keep enterprises competitive, but to any application a mobile worker may need to use.