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 TitleDate AddedCompany
whitepaper Buyer's Guide to Hosted Security23/06/09 MessageLabs
  Ten questions that every IT manager should ask.

Information security remains the number one concern of CIOs, and this is understandable - one email in 281 contains a virus of phising attack, three quarters of all email is now spam, and 2792 malicious websites are discovered every day.

Outsourcing security to a specialist provider can dramatically improve security, reduce the long-term total cost of security, and free in-house resources to support the business. However, price is only one part of the equation, and it can be difficult to choose between hosted security providers .This buyer's guide will help you pick the right vendor and services for your needs. 		 sponsored by
whitepaper Who is the Weakest Link?23/06/09 MessageLabs
  How to protect your business from employee IT misuse.

When it comes to security, your staff may be the weakest link in the chain. Even the best technical security measures on their own will not protect you from a malicious or negligent employee.

This whitepaper outlines the various types of staff misuse, including misuse of web access, malware infections and breach of confidentiality; highlights the serious consequences these misuses can have for your company; and provides solution, policy and procedure recommendations to help you protect your business. 		 sponsored by
whitepaper The Essential Elements of Comprehensive Endpoint Security 26/03/08 Symantec
  For today’s computing environments, there is little question that endpoint security is a required component of an overall enterprise security strategy. Various trends fostering user mobility ensure that many endpoints will frequently be exposed directly to the Internet and endpoints are still being exposed to numerous threats. This paper clarifies the various aspects of the endpoint security problem and to identify the functional requirements of a comprehensive endpoint security solution.  sponsored by
whitepaper Strangers (or Customers) Share Their Experience with IBM Service Management2009-09-10 IBM
  IBM Service Management provides smarter solutions to design, build and manage a dynamic infrastructure that enables you to improve service, reduce cost and manage risk, while managing and delivering business and IT services more efficiently and effectively. But don't take it from us. See what others say. Watch the Service Management videos.

Tags: IT Infrastructure, IT Budgeting, Security Administration, User Satisfaction		   
whitepaper Chemtronics Biomedical Engineering Relies on HP to Increase Service Management Effectiveness2009-01-01 Hewlett-Packard (HP)
  Established in 1978, Chemtronics Biomedical Engineering (Chemtronics) provides full contract maintenance of life support and highly specialist equipment in hospitals and medical facilities. Chemtronics needed to automate service management capabilities, centralise critical information, reduce administrative costs and achieve better resource deployment. Chemtronics adopted HP ServiceCenter software as the core platform to underpin the main service delivery and management tasks.

Tags: User Satisfaction		   
whitepaper Skellerup Industries Streamlines Supply Chain, Deploys Best Practice With Integrated System2008-08-01 Oracle
  Skellerup Industries - the principal company of NZ Stock Exchange-listed Skellerup Holdings - is a manufacturer and distributor of industrial rubber products, dairy rubberware, waterproof footwear, and vacuum pumps. In late 2003, Skellerup New Zealand was faced with a problem. The Geac TIMS manufacturing, distribution, and financial system, which the company had been using across New Zealand locations for 17 years, had reached end-of-life support. In March 2005, after a rigorous evaluation process, Skellerup selected Oracle's JD Edwards EnterpriseOne platform to automate and streamline its supply chain and financial infrastructure and introduce best practices to the business.

Tags: Customer Management, Security Administration		   
whitepaper It's a Matter of Trust: When the Customer Relationship is Everything, Businesses Bank on SSL Solutions2008-05-16 Verisign
  For large companies, protecting their clients and their assets is a huge responsibility. Whether actually a victim, most individuals see themselves as potential prey to any number of electronic crimes, from an account take-over to credit card fraud or identity theft. All of these threats put financial services organizations at a disadvantage. Customers are wary, unsure of online transactions - especially when financials are involved. And that's made customer confidence, or the lack thereof, one of the biggest issues financial services organizations face today. Customers need to be confident that they are doing business with authentic entities. Read this white paper to learn more about SSL Solutions and how they can help your company protect and reassure your clients in this uncertain time.

Tags: Authentication - Encryption, Authentication - Encryption, Security Administration, Security Administration		   
whitepaper Transportation Incident Management: Using 3D Virtual Worlds to Train First Responders2008-04-02
  The I-95 Corridor Coalition, representing agencies at all levels of government in the 15 states through which I-95 passes, recognized the need to develop "Best practices" for first responders to traffic incidents to reduce response time, clear accidents and congestion efficiently, and enhance safety and performance for everyone involved. Through a Steering Committee of police, fire, EMT, towing recovery, and transportation officials, the Coalition appropriated $1.4 million dollars for the development of the Virtual Incident Management Training System, and chose the Center for Advanced Transportation Technology Laboratory (CATT LAB) at the University of Maryland to develop the virtual reality tools necessary to move forward with this initiative. The company deployed Forterra Systems' OLIVE (On-Line Interactive Virtual Environment) platform.

Tags: Homeland Security, Security Administration		   
whitepaper Salesforce.com Helped Customers Succeed and Gained Brand Loyalty Using Macromedia Breeze to Deliver Best Practices Presentations2008-01-01 Adobe Systems
  Salesforce.com is the world leader in on-demand Customer Relationship Management (CRM) services. They wanted to reach customers day or night, keeping viewers engaged with rich media experiences. The project team needed to ramp up production quickly, to deliver easy-to-navigate content, and to do it cost-effectively. In addition, the team wanted to measure training course success by tracking presentation views to see if customers actually viewed all the content or just some of it. The company deployed Macromedia for its solution with Macromedia Breeze. They used Breeze presentations to inform 100 conference presenters about responsibilities and expectations, saving hundreds of hours of meetings.

Tags: Workflow Management, Office Suites		   
whitepaper The quest to achieve best practices in healthcare information security2007-11-01 IBM
  IBM conducted an in-depth assessment to identify vulnerabilities in North Carolina's New Hanover Health Network's information security practices, with emphasis on their auditing activity and capabilities. This white paper explains how IBM helped them implement a series of best practices, thereby improving the confidentiality, integrity, and availability of their information systems.

Tags: Security Administration, Security Administration, Regulatory Compliance		   
whitepaper IT Services Supplier Boosts Service to GPs With Streamlined Operations Management2007-10-01 Microsoft Tips
  Employees at INPS, which provides IT services to General Practitioners (GPs), used a disparate and complex IT infrastructure. This made it difficult to identify the root cause of performance issues and system failures. It needed a management solution that: better monitored service performance, lowered the total cost of ownership, helped INPS scale services easily to accommodate 6,000 new GPs and aligned INPS better with NHS Connecting for Health strategy to support improved patient care. INPS and Microsoft Gold Certified Partner Pygmalion designed and implemented a solution based on Microsoft Operations Manager 2005 and ITIL best practices. The solution offers central, automated monitoring and analysis of company systems.

Tags: Security Administration, User Satisfaction		   
whitepaper SAP Consulting Organization Helps Automotive and High-Tech Company Gain a Foothold in the Chinese Market0000-00-00 SAP
  When the ?1.52 billion Bonn, Germany-based Kautex Textron GmbH & Co. KG expanded its operations into China, it enlisted the help of the SAP Consulting organization to quickly and cost-effectively implement its SAP application using the SAP Best Practices offerings. Today, the software offers ongoing support for the leading global supplier of plastic fuel tank systems.

Tags: Security Administration		   
whitepaper ISP Reduces Time for System Management Task by 99 Percent Using Analyzer Tool0000-00-00 Microsoft
  Hong Kong-based iCare.com Limited is an Internet Service Provider (ISP) offering subscribers a broad range of services, including Internet access services, e-mail, and online shopping. In 2003, iCare.com began using Microsoft Solution for High Volume Exchange, a solution based on Microsoft Exchange 2000 Server. Looking for a way to optimize its solution, iCare.com downloaded and ran the Microsoft Exchange Server Best Practices Analyzer Tool (BPA). It took just 15 minutes to gather, analyze, and report on data on all Exchange servers. This was 99 percent faster than the previous average of three hours per server to manually accomplish the same task.

Tags: Internet and Web, Security Administration