Technical Support and IBM Express Offerings Help IBM Business Partner Harvest Healthy Crop of Success

Overview

Carrot Ink is an online merchant of inkjet and laser toner cartridges. While the company's Web site, CarrotInk.com, enabled customers to submit orders, more advanced features were needed to grow the business. Features like user registration, reorder capabilities, marketing, merchandising, order status information and credit card validation would help Carrot Ink better understand its customers, encouraging repeat business and increasing purchasing power. With skills acquired from an IBM technical residency and technical support from across IBM, Daniel IT helped Carrot Ink migrate to IBM WebSphere Commerce Professional Edition V5.6 software.