Overview
Pentagroup Financial, LLC is a start-collections agency. Houston-based Pentagroup needed a call management solution that would provide a technological advantage in the very competitive collections marketplace. Its executive team outlined a list of requirements including a quick installation process, the ability to expand and enhance the system as business grew, maximization of contact ratios, integration with the company's proprietary collection systems, world-class technical support, and a short learning curve for managers and collectors. After surveying its options, Pentagroup settled on the ATOMS solution from Noble Systems as the solution able to address each of its needs.
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