Building Inspection Company Increases Revenue While Improving Efficiency

Overview

West Coast Property Consultants (WCPC) is a third-party quality control inspection company used by 8 of the top 10 residential builders in California. Started 15 years ago, the company is based in San Diego and employs 83 people. WCPC inspectors generate Site Inspection Reports (SIRs) after each visit to an inspection site. Using Microsoft .NET technology, the company moved the SIRs away from a paper-based process to a Web-based system that helps inspectors spend more time on job sites conducting inspections, rather than wasting time on data entry and other administrative tasks. The company achieved a 51 percent increase in revenues in 2003 and expects another 35 percent increase in 2004.