Delivering on the Service Proposition: What to Look for When Considering On-Demand Applications
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Overview
If the ease and economics of Software-as-a-Service (SaaS) appeal to you, check out this informative white paper from SpringCM. It highlights best practices in SaaS operations and offers guidelines for evaluating providers based on these key criteria:
- Performance
- Reliability
- Availability
- Information Stewardship
- Scalability
- Enterprise Dependability
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