Accor Employees Significantly Improve Productivity With Unified Messaging

Overview

As one of the largest hotel and hospitality organizations in the world, Accor is always looking to help its employees and worldwide teams to communicate and collaborate more effectively. The company - which includes the Sofitel, Novotel, Mercure, Suitehotel, Ibis, Etap, Formule 1, Motel6, Studio 6 hotel chains, Lenotre, and ACCOR Services - recently implemented unified messaging running on Microsoft Exchange Server 2007, in combination with new voice over IP technology. In only a few weeks, employees are achieving higher levels of productivity and a better work/life balance. They can use voice prompts to access and respond to e-mail and voice-mail messages while on the move.