Small Business Webcast: Gain an Edge on the Competition Using the 2007 Office System (Level 100)

Overview

The attendee of this webcast will learn how John and Jane, two fictitious small business owners, are using the 2007 Microsoft Office system to compete more effectively. John is struggling with customer service and is concerned that he is losing customers to the competition. The webcast shows how John can use powerful tools in Microsoft Office Outlook 2007 with Business Contact Manager to keep track of his customers' needs, incorporate project management and tasks for easier customer follow up and tracking, and market and sell his products and services to both existing customers and potential new customers with one easy-to-use solution.