British Red Cross Keeps Employees and Volunteers Connected With Leading-Edge Intranet

Overview

In 2002, the British Red Cross - part of the network of International Red Cross and Red Crescent organizations - recognized that it was not effectively sharing information with its 1,500 employees. Maintaining its network of four intranets for its Human Resources (HR), finance, health and safety, and Information Technology (IT) departments was proving overly time-consuming for IT staff members, who were charged with publishing, managing, and updating the sites with materials on a daily basis. A multi-disciplinary project team established a single, organization-wide intranet designed to improve communications and increase working efficiency. After examining the technical objectives and evaluating content management and publishing systems, the British Red Cross chose Oracle Universal Content Management, previously called Stellent Universal content Management.