SAP Support to Reduce Maintenance Cost and Increase Operational Efficiencies for a Large Global Food Retail Chain

Overview

The client is one of the world's leading quick service restaurant enterprise with more than 11,200 restaurants in 65 countries, and sales of over USD 11 billion. The key challenges in the project were: providing support for different time zones spanning 13 countries in north America, Latin America, Canada, Europe, and Asia pacific regions; and quickly meeting the existing needs and pacing-up with the growing it requirements of the business. MindTree was chosen for in-depth experience in SAP and the retail domain. This engagement involved providing technical, application, and enhancement support to users for various SAP R/3 modules including Financials (FI), Controlling (CO), Purchasing, Project Systems (PS), Investment Management, (IM) and Asset Accounting (AA); and custom-built applications like Real Estate Management System (REMS) and Restaurant Data Collection Center (RDCC).