Recovering Deleted Items in Exchange Server 2003 (Part 1)

Overview

There are two types of deletion in an Exchange Server environment hard delete and soft delete. Soft Delete Type happens when a message is deleted by pressing the DELETE key and goes to Deleted Items folder. Hard Delete Type happens when a message is deleted by pressing the SHIFT and DELETE keys and it is automatically removed. This paper explains how to recover deleted items at the mailbox store level and in Public Folders.