Member Login

E-mail:    Password:  




 TitleDate AddedCompany
whitepaper FedEx Improves Customer Experience With Integrated Mapping and Location Data2008-10-01 Microsoft
  Off late, FedEx, a leading shipping and printing services corporation, wanted to develop a more innovative online store locator to improve customer experience. Its existing application delivered static maps of routes to its locations but did not return information such as location type, available services, or business hours. FedEx chose Microsoft Virtual Earth mapping technology to provide customers with location information and dynamic, flexible views of routes to the nearest locations, overlaid with driving directions. The FedEx development team built a solution proof of concept in just three weeks, and deployed the new locator in six months. Customer response has been enthusiastic, and calls to the support center about finding locations have dropped significantly.

Tags: Mobile - Wireless Communications, Application Development		   
whitepaper Solar Energy Company Cuts Estimate Costs 80 Percent With Microsoft Mapping Technology2008-10-01 Microsoft
  Sungevity wanted to avoid the traditional cost, liability, and management overhead of traveling to customers' homes to measure rooftops to calculate estimates for solar energy systems. To make solar energy affordable and accessible to "Every homeowner with a view of the sun," the company uses Microsoft Virtual Earth mapping technology to capture roof dimensions remotely. At Sungevity.com, customers type in their address, identify their rooftop from an aerial photo, and get a free online quote, usually within 24 hours. The company provides estimates around 27 days faster than the industry standard and at only 20 percent of the usual cost, and cut the price of a new solar system by around 10 percent.

Tags: Mobile - Wireless Communications, Application Development		   
whitepaper Software Company K2 Provides Real-Time Workflow Solutions Using SQL Server 20052008-09-30 Microsoft
  K2, a software development company based in Redmond, Washington, created its namesake K2 software to help companies streamline and automate workflow and business process management. The company's software has been adopted by companies in more than 40 countries around the world, ranging from African Bank, to NTT DoCoMo, to TV Guide. As the company prepared to release its new process-driven application platform, it required an enterprise-grade relational database and reporting solution, as well as portal technology. The company also required a development system that would enhance collaboration for its international team of developers. K2 took advantage of the Microsoft Application Platform, including Microsoft SQL Server 2005 for the relational database and SQL Server 2005 Reporting Services for reporting.

Tags: Groupware - Workflow, Database Management		   
whitepaper Woods Services Gains Advanced Web Filtering Technology with Bloxx2008-09-29 Bloxx
  With its automatic Tru-View categorizations, and as a manageable, all-in-one appliance, Bloxx proved to be the most efficient and cost-effective solution for Woods Services' (a residential, educational, and vocational support provider for children and adults with exceptional needs) network, staff, and students. The Bloxx Web filtering appliance with Tru-View Technology combines the best of traditional methods with its patented language analysis and intelligent identification techniques, providing three levels of protection. Performing a live analysis and real time categorization of Web pages, the Bloxx appliances are quicker and more accurate than traditional Web filters that use only manual classifications of URLs and keywords.

Tags: Security Management, Security Tools, Web Filtering		   
whitepaper Phitek Flying High After Infrastructure Upgrade2008-09-29 Microsoft
  Since its modest beginnings in 2003, Phitek Systems Limited (Phitek) has established itself as a leader in audio technology in New Zealand and around the world. Phitek now has a presence in Auckland, China, America, Canada, Japan and Taiwan, employing around 90 people. Phitek's growth has created the need for an efficient, flexible and reliable IT infrastructure to keep up with the company's expansion. By deploying Microsoft Windows Server 2008 with Hyper-V to enable server virtualisation, Microsoft Exchange 2007 and Office 2007, Phitek were able to create a harmonious global working environment for its employees and ensuring its intellectual property is secure across all its global offices.

Tags: Windows Server 2008, Virtualization		   
whitepaper Major Technology Provider Cuts Sales Cycle2008-09-18 Microsoft
  Technology provider CDW supported its sales organization with a small intranet site that complicated the effort of sales professionals to find and use sales-related information - adding to the length and cost of the sales cycle. The company addressed this issue with an intranet sales portal based on Microsoft Office SharePoint Server 2007. The new site provides centralized access to comprehensive product information, proposal templates, and sales status; enterprise search that indexes a third-party sales application; and dashboards and reports for at-a-glance insights into sales performance.

Tags: Collaboration Tools, Portals		   
whitepaper Advanced Customer Interaction Platform Enables BPO to Deliver Improved Contact Center Efficiency and Better End User Experience2008-09-17 Nortel Networks
  Firstsource Solutions wanted to provide them with an Interactive Voice Response (IVR) system that would enable the company to offer advanced self-service functionality for one of its clients. Based on the Nortel Media Processing Server (MPS) 500, Firstsource was able to implement an advanced IVR solution that delivered a more personalized user experience and more efficient contact resolution for the client's customers.

Tags: Voice Recognition		   
whitepaper Company Benefits From Licensing Agreement as It Rebrands and Expands Operations2008-09-16 Microsoft
  NuStar Energy began operations in 2007 in San Antonio, Texas, after separating from parent company Valero Energy. Management was under pressure to rebrand operations while ensuring that customers experience continuous service. NuStar had to choose technology that would provide immediate operational efficiency and support long-term corporate goals. NuStar Energy also needed a licensing strategy that would deliver initial cost savings and long-term benefits. To achieve these goals, NuStar Energy acquired an integrated Microsoft solution through a Microsoft Enterprise Agreement that covers the latest Microsoft desktop software and server products, as well as ongoing maintenance benefits. NuStar Energy's IT infrastructure was operational in less than six months and now has the communication, collaboration, and IT management capabilities it needs to support a growing global organization.

Tags: Collaboration Tools		   
whitepaper Chinese Earthquake Researchers Boost Efficiency With Dual-Boot HPC Cluster2008-09-12 Microsoft
  The Institute of Geology, China Earthquake Administration (IGCEA) needed a high-performance computing environment that supported easy application development and management - unlike its existing Linux-based cluster. IGCEA deployed Windows HPC Server 2008 on a 128-node cluster with a dual boot of the operating systems. As a result, IGCEA simplified management, boosted cluster deployment by 60 percent, and increased IT productivity by 50 percent.

Tags: Windows Server 2008, High Performance Computing		   
whitepaper Del Monte Uses Virtualization to Save Power and Speed Software Deployment2008-09-08 Microsoft
  Headquartered in San Francisco, California, Del Monte Foods has been producing food since 1916. The company depends on accurate demand forecasting, which requires extensive collaboration and data-intensive analysis. The IT department is tasked with meeting these business demands while keeping costs low to reduce corporate overhead. Del Monte is using the Windows Server 2008 Hyper-V virtualization technology to speed the testing process for product upgrades, allowing the IT department to deploy new technologies faster. Hyper-V will be used to facilitate server consolidation in the data center, saving on power costs and hardware maintenance, and resulting in potential savings of $430,000 per year over the next few years.

Tags: Windows Server 2008, Virtualization		   


Recognizing technology companies that matter

ZDNet Asia Top Tech Index

Find out who you should be spending your IT budget with