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 TitleDate AddedCompany
whitepaper Celcom Selects NeuStar to Deliver Interconnected Mobile IM Services to Malaysia2008-11-18 NeuStar
  Celcom (Malaysia) Berhad is a leading mobile communications provider in Malaysia. The company saw a great opportunity in mobile IM, their customers enjoy IM on the PC, and they realized that they will enjoy being able to IM each other using their mobile phones regardless of what community they are in. The company selected NeuStar to deliver a range of "Interconnect-ready" mobile Instant Messaging (IM) services to Celcom's customers. Using NeuStar's market-leading suite of IM solutions and broad range of clients, Celcom's customers will have instant access to Yahoo! Messenger from their mobile handsets so they can be online whenever they want.

Tags: Mobile and Wireless		   
whitepaper Six Steps to Reduce Risk and Improve Control over Real-Time Communications2008-11-18 Quest Software
  Is instant messaging (IM) creating risk in your business? IM has become a key channel for business communications, but it's largely unmanaged. You can lose intellectual property and crucial data, plus face legal issues for inappropriate use. You must mitigate risks, maintain accountability and adopt tools to enforce messaging policies.

In this Quest white paper, you'll get best practices to control real-time communications. Learn six steps you can follow to reduce risk and improve control over your messaging environment while securing your network and decreasing costs enterprise-wide. Read the white paper today.

Tags: Network Technologies, Intrusion - Tampering, Internet and Web, Telecommunications		   
whitepaper Best Practices in Instant Messaging Management2008-10-20 Quest Software
  Instant messaging (IM) is quickly becoming the tool of choice for communicating across the enterprise. It's now quick and easy to speak to a remote employee, customer or vendor without resorting to e-mail. However, IM does come with risks:
  • Not enough oversight
  • Diminished employee productivity
  • Vulnerability to malware and viruses
  • Accidental transfer of sensitive documents
  • Disregard of compliance/legal issues
In the Quest white paper, "Best Practices in Instant Messaging Management," learn to maximize the benefits - while reducing the risks - of IM. Keep the power of IM working in your favor. Read this white paper today.

Tags: Internet and Web, IT Infrastructure, Security Administration, IT Budgeting		   
whitepaper Top 10 Feature Considerations for a Mobile Unified Communications Solution2008-10-09
  Integrating a worker's deskphone onto a mobile phone and then adding real-time communications services is an outstanding opportunity to release impressive benefits to almost any organization - no matter the size. Now, through Mobile Unified Communications (Mobile UC), organizations can finally reduce latency in business processes by closing the gaps in worker communication. Mobile UC is a technology that will be widely adopted by savvy organizations who realize the benefits it is capable of delivering in terms of business process efficiency and worker productivity. The remainder of this paper is a discussion around the top 10 capabilities a business should look for when evaluating a Mobile UC solution to bring into their organization.

Tags: Internet and Web, Internet and Web		   
whitepaper Hutchison Telecom Hong Kong Unifies Its Mobile IM Solutions With NeuStar2008-08-10 NeuStar
  Hutchison Telecommunications (Hong Kong) Limited ("Hutchison Telecom Hong Kong"), the leading 3G mobile operator in Hong Kong partnered with NeuStar to create a messaging service that gives users access to Windows Live Messenger, Yahoo! Messenger and 3 Community from one central application on the mobile phone. Hutchison Telecom Hong Kong operates this leading edge mobile service under the brand "3." Having successfully worked with NeuStar to launch 3 Hong Kong's mobile IM services, Hutchison Telecom Hong Kong has once again turned to NeuStar's industry expertise and leading market solutions to integrate messaging services into one easy-to-use client that enables users to switch seamlessly between messaging services to keep in touch with friends and colleagues who use different IM platforms.

Tags: Internet and Web		   
whitepaper Engineering Firm Expects Communications Upgrade to Save $1 Million Annually2008-08-01 Microsoft
  Pennoni Associates is a multidiscipline engineering firm with 20 offices in the northeastern United States. Employees in branch offices sometimes struggled to collaborate effectively over long distances. Pennoni upgraded to Microsoft Office Communications Server 2007 and Office Communicator 2007 to help the firm form teams and exchange information faster and more flexibly than its competitors. The new solution fully integrates with the firm's existing third-party telephone system, and Pennoni employees can see who is available, exchange data, avoid travel costs, and balance workload between offices using features like presence, instant messaging, and conferencing. With these improved communication tools, employees are more efficient, and the firm expects to save more than U.S.$1 million annually.

Tags: Internet and Web		   
whitepaper Should You Install Messaging Security Software on Your Exchange Server?2008-07-01 Osterman Research
  Security is the most single critical task for any email administrator. Starting with a foundation of anti-spam and anti-virus capabilities, organizations should focus on other capabilities, as well, including policy management and a variety of other tasks designed to protect the network and the company from external and internal threats. There are a number of ways to deploy messaging security, including appliances, software installed on dedicated servers, hosted or managed services and installation of software directly on the email server itself. While there are proponents and opponents of these approaches, there seems to be relatively strong opposition to the last approach on the part of many email administrators.

Tags: Internet and Web		   
whitepaper 3 Selects NeuStar to Mobilize IM in Indonesia2008-06-04 NeuStar
  3 Indonesia prides itself on offering the most innovative and customer-oriented mobile products and services available on the Indonesian market. To offer their customers a new and engaging mobile messaging experience, mobile operator 3 Indonesia implemented NeuStar's industry-leading Mobile Messaging Gateway (MMG) to deliver mobile Instant Messaging solutions to its customers. Working closely with popular ISP-based Instant Messaging brands, NeuStar connected 3 Indonesia's customers with a number of PC-based IM networks, providing the tools they need to keep connected to their IM "Buddies" anytime, anywhere.

Tags: Internet and Web, LAN - WAN		   
whitepaper School District Reduces Phone Costs by 66 Percent With Voice Over IP Solution2008-06-01 Microsoft
  The Jackson-Madison County School System had a separate Private Branch Exchange (PBX) phone system in each of its 28 schools and its central office. Those aging systems did not have voice mail or support for new technologies such as Voice over IP (VoIP). When the school district found that it was too costly to add voice mail to the systems, it decided to deploy a unified communications solution based on Microsoft Office Communications Server 2007, Microsoft Office Communicator 2007, and Microsoft Exchange Server 2007 with Unified Messaging. This solution provides VoIP, conferencing, instant messaging, and presence capabilities, along with a single inbox for e-mail and voice mail.

Tags: Software Development Tools, Internet and Web		   
whitepaper MLB.com Scores a Home Run With Instant Messaging From ProcessOne2008-05-29 ProcessOne
  For fans around the globe, MLB.com is the home of Major League Baseball (MLB). The company wanted to implement an innovative online chat facility that will encourage fans to stay longer on MLB.com. The challenge was to ensure that the instant messaging service is stable and scalable enough to support large numbers of users. MLB.com deployed a robust and scalable instant messaging platform from ProcessOne based on ejabberd. They build a creative chat facility around the concept of a virtual stadium.

Tags: Mobile and Wireless