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 TitleDate AddedCompany
whitepaper Retailer Speeds Decisions and Cuts Costs With Desktop Communications Software2009-06-26 Microsoft
  France-based L'Occitane manufactures beauty and skincare products for men and women. To keep up with rapid growth and support its strong brand identity, L'Occitane needed more than telephone and e-mail communications. So it outfitted every employee's computer with Microsoft communications software that enables employees to communicate with one another and with partners and ingredient growers quickly, flexibly, and easily. Using a combination of software-based telephony, e-mail messaging, instant messaging, audio and video conferencing, and presence, L'Occitane employees can get answers immediately and stay in touch with partners and suppliers without the cost and environmental impact of constant travel.

Tags: Internet and Web, Mobile and Wireless		   
whitepaper Global Real Estate Firm Boosts Productivity by 15 Percent and Cuts Travel Costs2009-05-01 Microsoft
  Jones Lang LaSalle provides professional real estate services from 750 locations in 60 countries. Many of its 30,000 employees work in outsourced arrangements, managing customer properties on-site, and many others work remotely. Mergers and acquisitions had resulted in a multivendor patchwork of voice communications systems, and workers used a range of Instant Messaging (IM) applications. To unify communications, the company integrated the existing infrastructure with Microsoft Office Communications Server 2007 and Microsoft Exchange Server 2007 with Unified Messaging. With a single click, users can now call one another, initiate IM sessions, and set up conferences. They can also manage their e-mail and voice-mail messages from a single inbox.

Tags: Internet and Web, Internet and Web		   
whitepaper Sun, Soil, Rain, Fertilizer and Smart Communication2009-04-28 IBM
  Nagarjuna Agrichem Limited (NACL) has 905 employees, spread over 19 states across India in 3 manufacturing plants and warehousing facilities along with 32 sales & marketing offices. NACL wanted to enter the export market as soon as possible. The requirement was for a business strategy and IT infrastructure that supported existing business and the planned expansion. Nagarjuna Agrichem had to set up the requisite IT infrastructure by creating online ERP to take care of inventory, sales, accounting, production, etc. It also felt the need for a higher degree of collaboration within the organization. After evaluating the Microsoft solution, NACL opted for the Lotus portfolio of collaborative solutions. The choice was made primarily for the power of the collaborative environment it could provide.

Tags: Office Suites		   
whitepaper IT Consulting Firm Saves Time and Money, Helps Customers Comply With Government Regulations for Its IM2009-03-01 Microsoft
  Convergent Computing (CCO) is a Microsoft Gold Certified Partner that helps customers better manage their IT networks. CCO uses Microsoft Office Communications Server 2007 for its instant messaging (IM). CCO needed an IM-specific antivirus solution to limit any potential damage to its environment and prevent injury to its reputation. CCO deployed Microsoft Forefront Security for Office Communications Server to help catch any viruses transmitted through IM. On CCO's recommendation, 100 percent of its customers agree to use it as part of their standard security practices. CCO will use Forefront Security for Office Communications Server to help them configure filters and set up reports to ensure greater compliance with regulations around managed content.

Tags: Security Administration, Internet and Web		   
whitepaper Certification Company Reduces IM Security Management Costs by 50 Percent2009-03-01 Microsoft
  Sporton International Inc., the largest certification company in Taiwan, is privy to some of the most sensitive trade secrets of its customers. Sporton employees send 100,000 instant messages daily, but the company had no way to ensure that employees were not inadvertently sharing its confidential information with each other - or worse, with competitors. Also, its desktop antivirus solutions alone were not sufficient to detect IM-based viruses. Microsoft Forefront Security for Office Communications Server now helps Sporton enforce corporate information-sharing policies in Instant Messaging (IM) conversations. It has reduced virus infections transmitted through IM-based file transfers by 20 percent and has cut the cost of managing IM security by 50 percent, a savings of U.S. $35,000 annually.

Tags: Security Administration, Internet and Web		   
whitepaper Leading Content Provider Saves $3 Million on Telephony Management and Conferencing2009-01-01 Microsoft
  Lionbridge is a leading provider of language, content, and technology outsourcing services. With more than 4,600 employees in 26 countries, the company wanted to make it easier for employees to communicate with each other, while reducing telephony and conferencing costs. Lionbridge enabled all employees for integrated voice over IP, Web conferencing, presence, instant messaging, e-mail, and voicemail by deploying Microsoft Office Communications Server 2007, Office Communicator 2007, and Exchange Server 2007. Lionbridge improved this solution with integrated audio conferencing and improved voice connectivity options by upgrading to Office Communications Server 2007 R2. The project is expected to produce annual benefits of more than U.S.$3 million when fully deployed. Now employees around the globe can easily communicate with each other, making them more efficient and more productive.

Tags: Internet and Web		   
whitepaper NeuStar Partners With MegaFon to Deliver Russia's Third Mobile Instant Messaging Service2008-12-18 NeuStar
  MegaFon is Russia's first all-Russian mobile operator in GSM 900/1800 standard. Their aim is to provide subscribers with a comprehensive service offering, ensuring all needs are catered for. Mobile IM is emerging as a popular service with Russia's mobile users, and the company needed to ensure that a quality messaging service is available to their subscribers. MegaFon selected NeuStar for its extensive experience delivering IM services and for its understanding of the importance of providing a second-to-none user experience that drives uptake.

Tags: Internet and Web		   
whitepaper Celcom Selects NeuStar to Deliver Interconnected Mobile IM Services to Malaysia2008-11-18 NeuStar
  Celcom (Malaysia) Berhad is a leading mobile communications provider in Malaysia. The company saw a great opportunity in mobile IM, their customers enjoy IM on the PC, and they realized that they will enjoy being able to IM each other using their mobile phones regardless of what community they are in. The company selected NeuStar to deliver a range of "Interconnect-ready" mobile Instant Messaging (IM) services to Celcom's customers. Using NeuStar's market-leading suite of IM solutions and broad range of clients, Celcom's customers will have instant access to Yahoo! Messenger from their mobile handsets so they can be online whenever they want.

Tags: Mobile and Wireless		   
whitepaper Hutchison Telecom Hong Kong Unifies Its Mobile IM Solutions With NeuStar2008-08-10 NeuStar
  Hutchison Telecommunications (Hong Kong) Limited ("Hutchison Telecom Hong Kong"), the leading 3G mobile operator in Hong Kong partnered with NeuStar to create a messaging service that gives users access to Windows Live Messenger, Yahoo! Messenger and 3 Community from one central application on the mobile phone. Hutchison Telecom Hong Kong operates this leading edge mobile service under the brand "3." Having successfully worked with NeuStar to launch 3 Hong Kong's mobile IM services, Hutchison Telecom Hong Kong has once again turned to NeuStar's industry expertise and leading market solutions to integrate messaging services into one easy-to-use client that enables users to switch seamlessly between messaging services to keep in touch with friends and colleagues who use different IM platforms.

Tags: Internet and Web		   
whitepaper Engineering Firm Expects Communications Upgrade to Save $1 Million Annually2008-08-01 Microsoft
  Pennoni Associates is a multidiscipline engineering firm with 20 offices in the northeastern United States. Employees in branch offices sometimes struggled to collaborate effectively over long distances. Pennoni upgraded to Microsoft Office Communications Server 2007 and Office Communicator 2007 to help the firm form teams and exchange information faster and more flexibly than its competitors. The new solution fully integrates with the firm's existing third-party telephone system, and Pennoni employees can see who is available, exchange data, avoid travel costs, and balance workload between offices using features like presence, instant messaging, and conferencing. With these improved communication tools, employees are more efficient, and the firm expects to save more than U.S.$1 million annually.

Tags: Internet and Web