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 TitleDate AddedCompany
whitepaper ProcessOne Provides a Stable and Flexible Instant Messaging Platform for Leading European ISP2008-05-29 ProcessOne
  Owned by Portugal Telecom, SAPO is the largest Internet Service Provider (ISP) in Portugal. The company wanted to improve the stability of the messaging server and integrate instant messaging into a broad range of customer services. The challenge was to create a platform capable of supporting future growth. SAPO migrated to the Instant Messaging Server for which they appointed ProcessOne to support the migration and development process.

Tags: Software Development Tools, Desktop Client OS
  
whitepaper Planetary-Scale Views on a Large Instant-Messaging Network2008-04-25 Microsoft
  This paper presents a study of anonymized data capturing a month of high-level communication activities within the whole of the Microsoft Messenger instant-messaging system. The paper examines characteristics and patterns that emerge from the collective dynamics of large numbers of people, rather than the actions and characteristics of individuals. The dataset contains summary properties of 30 billion conversations among 240 million people. From the data, they construct a communication graph with 180 million nodes and 1.3 billion undirected edges, creating the largest social network constructed and analyzed to date.   
whitepaper Social Democracy With a Guiding Hand2008-04-04 Quocirca
  Social networking, in whatever form it finally decides to adopt, is here to stay. Whether one believe in the blog as a means for an individual to publish their undiluted thoughts on a subject or see the blog morphing to becoming something that is more formally reviewed and published, the idea has stuck with them. The idea of a Wiki has also stuck with them - not as another attempt to top Wikipedia, but as a means of bringing together thoughts from a disparate group of people in a meaningful way. Instant messaging has been around for a while now and is the preferred means of communication for many younger workers in companies.

Tags: Network Technologies
  
whitepaper Panasonic Digital & Networking Lab: Smart Home Research2008-02-29 BCS-IT
  Panasonic Digital & Networking Laboratory (PDNL) was the principal U.S. computer science-oriented lab of the Matsushita Electric Industrial Company (MEI). The company wanted to add the instant messaging function to open source SIP communicator providing audio/ video data packets transmission and to add the conferencing possibility applying the instant messaging function. The challenge was to modify the Client search system built in open-source SIP server to add the ability to store information about all Clients in the distributed peer-to-peer DHT networks. PDNL deployed BCS-IT as a basis for instant messaging function, development SIP protocol ensures the safe and convenient way of user's authorization and session instantiation.

Tags: Internet and Web, Desktop Client OS
  
whitepaper Optimus Selects NeuStar to Bring Converged Instant Messaging Services to Portugal2008-02-07 NeuStar
  Portuguese mobile operator Optimus had a huge belief in IM, which is why they decided of launching an ISP and an Optimus-branded service simultaneously. Optimus is the first mobile operator in the world to deliver both an "Own-branded" IM service that can be accessed from the PC and the mobile through NeuStar's industry-leading Instant Messaging Service Centre (IMSC) and to offer the popular Windows Live Messenger service through NeuStar's Mobile Messaging Gateway (MMG). Optimus also has invested in both NeuStar's Interconnect Platform (ICP) in order to interconnect to other mobile IM services across Portugal, and NeuStar's Presence Platform (PSP) to provide powerful presence capabilities across the Optimus network.

Tags: Internet and Web, Mobile and Wireless
  
whitepaper SAP Support to Reduce Maintenance Cost and Increase Operational Efficiencies for a Large Global Food Retail Chain2008-01-24 MindTree Consulting
  The client is one of the world's leading quick service restaurant enterprise with more than 11,200 restaurants in 65 countries, and sales of over USD 11 billion. The key challenges in the project were: providing support for different time zones spanning 13 countries in north America, Latin America, Canada, Europe, and Asia pacific regions; and quickly meeting the existing needs and pacing-up with the growing it requirements of the business. MindTree was chosen for in-depth experience in SAP and the retail domain. This engagement involved providing technical, application, and enhancement support to users for various SAP R/3 modules including Financials (FI), Controlling (CO), Purchasing, Project Systems (PS), Investment Management, (IM) and Asset Accounting (AA); and custom-built applications like Real Estate Management System (REMS) and Restaurant Data Collection Center (RDCC).

Tags: Business Functions, User Satisfaction
  
whitepaper Microsoft Online Customer Story: Sony2008-01-14 Microsoft Tips
  Sony wanted to forge a connection between film fans and current information on upcoming releases, so it went in search of a platform that could offer a high level of interactivity and a real sense of community. To accomplish this goal, Sony turned to Microsoft and the Windows Live Messenger Tab, a mini advertising window within the Messenger environment. Messenger tabs include a link to a Web page that offers visitors detailed information on the subject being advertised, in this case a new release. The tab also gives visitors a chance to participate in contests and other special promotions that relate to the film.

Tags: Internet and Web
  
whitepaper Dirac Lightweight Information and Monitoring Services Using XML-RPC and Instant Messaging2008-01-01 University of Oxford
  This paper presents recent work on a scalable, lightweight approach for distributed information and monitoring systems done for the LHCb experiment's DIRAC grid software package. Two complementary systems are presented, one based on a layered, DNS-like information service, and the other a monitoring mechanism using instant messaging for ad hoc networks which are formed in a grid environment. The paper outlines the requirements, design architecture and features of the implementation. The performance results of these two systems in the recent LHCb 2004 Data Challenge are presented.

Tags: Internet and Web, Internet and Web
  
whitepaper The Impact of Instant Messaging in the Workplace2008-01-01 East Carolina University
  Instant Messaging (IM) is a highly demanding method of communication in the workplace. This paper presents the meaning of IM, the advantages of IM, the disadvantages of IM, best practices of IM, and the resolution of the disadvantages of IM that every organization needs to address. One of the many advantages of IM in the workplace is instant feedback from the recipient compared to the traditional methods of e-mail and phone. One of the many disadvantages of IM in the workplace is the lack of formal communication. Establishing a procedure for IM communication is one of the many resolutions for the disadvantages of IM. There are several security issues with using IM in the workplace.

Tags: Internet and Web
  
whitepaper Collaborate and communicate with customers and colleagues in real time2008-01-01 IBM
  To keep your business moving forward, keep everyone on the same page. Start with the IBM Interactive Collaboration eKit. You'll learn how to help teams create, share and edit documents in real time, with real savings in time and money -- and to communicate with each other more effectively, improving productivity.

The eKit is a set of materials that look at collaboration from different angles and outline various approaches to tackle challenges. Seven whitepapers cover topics ranging from simplifying business communications to tapping the collaboration intelligence of your business network. Learn how to collaborate better now. Get your eKit today!

Tags: Internet and Web, Internet and Web, Internet and Web