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 TitleDate AddedCompany
whitepaper Collaborate and communicate with customers and colleagues in real time2008-01-01 IBM
  To keep your business moving forward, keep everyone on the same page. Start with the IBM Interactive Collaboration eKit. You'll learn how to help teams create, share and edit documents in real time, with real savings in time and money -- and to communicate with each other more effectively, improving productivity.

The eKit is a set of materials that look at collaboration from different angles and outline various approaches to tackle challenges. Seven whitepapers cover topics ranging from simplifying business communications to tapping the collaboration intelligence of your business network. Learn how to collaborate better now. Get your eKit today!

Tags: Internet and Web, Internet and Web, Internet and Web		   
whitepaper Managing the Rise of Instant Messaging in the Workplace2007-12-10 Dimension Data
  Instant Messaging (IM) is fast becoming as ubiquitous as the e-mail in the workplace. Since its humble beginnings almost 10 years ago, when a company called Mirablis introduced a freeware called ICQ providing real-time interactive chat and file transfer functions, IM has moved rapidly out of the teenager's bedroom and into the enterprise at an alarming rate. For the non-believing IT managers out there, one quick way is to carry out a poll within your organization on the number of employees who have freeware IM running on their computers.   
whitepaper Insurance Firm Reacts Faster to Unplanned Events With Real-Time Collaboration2007-12-01 Microsoft
  AXA Tech provides key IT and communications services to the AXA Group, one of the world's leading financial protection businesses. Previously, it was difficult for top-level AXA executives to react in real time to unexpected events and to communicate between teams. To address this, AXA Tech deployed Microsoft Office Communications Server 2007, Microsoft Exchange Server 2007 with Unified Messaging, and Microsoft Office Communicator 2007. By using these technologies, executives can confirm the availability of colleagues and contact them with instant messaging, Voice over IP (VoIP) calls, or conferencing. This helps distributed employees react faster to unplanned events and develop new financial products more quickly.

Tags: Software Development Tools, Internet and Web		   
whitepaper IMAP-IDLE - The Best Approach for 'Push' Email2007-12-01 Isode
  The concept of "push email" has been widely marketed as a desirable feature of mobile email services, to enable users to get immediate notification of and access to new messages.

This paper looks at various approaches to meeting user requirements, and concludes that the Internet Standard IMAP (Internet Message Access Protocol) IDLE command is the best way to achieve this service.

Tags: Internet and Web, Internet and Web, Mobile and Wireless		   
whitepaper Microsoft Online Customer Story: AG Interactive2007-11-17 Microsoft Tips
  With American Greetings as its parent company, AGI accesses one of the world's largest design and editorial studios. Offering everything from musical birthday cards to virtual sticky notes for your desktop. And that's why of all the people who e-mail, text, and instant messages across the globe, more than 3.4 million of them do it through AGI. Those numbers speak well of the company's online presence and success - but as an industry-leading business, AGI knew it could do better. For solutions, they turned to Microsoft adCenter. Microsoft adCenter was created not only as an advertising vehicle, but as a tool to help companies determine their target audience, analyze campaign performance, and use those results to improve campaign performance.

Tags: Internet and Web		   
whitepaper CNIB Continues Its Communication and Collaboration Mandate With Unified Messaging2007-11-13 Microsoft
  CNIB is a nationwide, community-based, registered charity committed to research, public education and vision health for all Canadians. CNIB depends on email, voice mail and instant messaging to stay connected to clients and the workplace. With offices all across Canada and more than 1,100 employees and 10,000 volunteers, including people living with vision loss, the organization needed a more intuitive and cost-effective infrastructure to support its communication needs. To improve productivity, CNIB deployed Microsoft Exchange Server 2007 Unified Messaging. CNIB now has more flexible access to voice mail - staff can read email messages and listen to voice mail within Microsoft Office Outlook or listen to email over the phone.

Tags: Internet and Web, Internet and Web		   
whitepaper Car Maker Turns to Unified Communications to Support Flexible Working Environment2007-11-01 Microsoft
  The "New way of working" initiative at car manufacturer Renault encourages and supports a better work/life balance for its employees. The company wanted to strengthen its new, more flexible working environment through the use of unified communications technology, which combines telephony with computing to deliver a smoother experience for users. Some Renault employees are already using Microsoft Office Communications Server 2007, integrated with the company's Voice over IP (VoIP) hardware solution, to get a taste of a true unified communications environment. They can communicate in real time with instant messaging, see employee availability with presence awareness, and transition seamlessly to multiparty conferences. In addition, employees can work from home or other offices with intuitive, easy-to-use tools that support real-time collaboration.

Tags: Internet and Web, Internet and Web		   
whitepaper Securing Unified Communications: From Consumer-Based IM to Enterprise Collaboration and Beyond2007-11-01 FaceTime Communications
  The Internet has changed and is now dominated by real-time communications traffic rather than just email and Web browsing. Enterprises are adopting Unified Communications platforms at a rapid pace, starting with Enterprise IM, in response to the need to optimize workplace productivity and apply some degree of control to the use of consumer-driven technologies, which continue to be used alongside EIM applications. The result is a heterogeneous environment that IT must control and bring into compliance with corporate and government regulatory policies.

Tags: Internet and Web, Internet and Web		   
whitepaper Momentum Webcast: Revolutionize Your Business Communications With Communications Server 2007 (Level 100)0000-00-00 Microsoft
  Looking to add productivity and accessibility for workforce without an expensive infrastructure or network upgrades? Microsoft Office Communications Server 2007 delivers rich, streamlined communications that can help employees to find and communicate with the right person, at the right instant, from everyday line-of-business (LOB) applications, whether at the office, at home, or on the road. This webcast discovers how the flexibility and familiarity of a common user interface (UI), whether on the computer, the Web, or a mobile device, can enable both increased productivity and accessibility. Without expensive infrastructure and network upgrades, IT team can deliver capabilities that include presence, software-powered Voice over IP (VoIP), Web conferencing, and enterprise instant messaging (IM) while maintaining the operational control and security mandated by current business needs.

Tags: Software Development Tools, Internet and Web		   
whitepaper TechNet Webcast: Managing and Automating Communications Server 2007 (Level 300)0000-00-00 Microsoft
  Microsoft Office Communications Server 2007 has a wide range of features including instant messaging (IM), presence, Web conferencing, and voice over IP (VoIP). This webcast shows how to customize Communications Server 2007 to meet organization's needs and how to automate mundane daily tasks like new user additions, internal transfers, and deletions through effective scripting. Other topics covered in the presentation include the Communications Server 2007 Microsoft Management Console (MMC), the Intelligent Instant Message Filter, client version check, Windows Management Instrumentation (WMI) scripting, Call Data Records (CDR) reports, database queries, and more.

Tags: Software Development Tools, Internet and Web