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 TitleDate AddedCompany
whitepaper The Definition of a Business Service for Customer Data Integration2006-12-14 10:55:17 IBM
  With the rapid growth in interest in customer data integration (CDI) applications and service oriented architectures (SOAs), many vendors have rushed to define their solutions as customer data integration (CDI), service-oriented applications. One of the key points of difference is each vendor's definition of business service. This is a critical point for customers to understand, because the primary functionality and interface into a CDI application are its business services. This paper will define different vendor approaches to developing business services and the relative cost implications of each approach for the customer.   
whitepaper WebSphere Customer Center Product Positioning White Paper2007-03-02 14:18:58 IBM
  IBM WebSphere Customer Center provides the strategic architecture that companies need to solve their enterprise customer management issues and realize the full benefit of their investments in CRM. This white paper provides details on why WebSphere Customer Center is the recognized leader in the transaction hub CDI market.   
whitepaper Marketing EA's Value2006-01-13 01:01:38
  Enterprise architecture (EA) groups believe their work is valuable — but they struggle with how to communicate this value to the rest of IT. Underlying this struggle is EA's focus on future options and improvements, while the rest of IT is focused on day-to-day concerns and quarter-to-quarter delivery. EA groups should employ techniques borrowed from marketing disciplines to refine their value proposition, sharpen their messages, and deliver these messages to the constituents they need as allies. This is not an academic exercise, as the EA group's influence and credibility depend on how these constituents perceive them.   
whitepaper Making the Case for Integrated Processes2006-08-24 14:27:37 SAP AG
  Corporate leaders have begun to realize that they can achieve significant benefits, both quantitative and qualitative, by leveraging integrated business processes. But what are integrated processes? How can you move from the conceptual to the concrete in understanding the tangible impact that integrated processes can make on achieving strategic goals? Those questions and others are the focus of this SAP Insight report, which highlights the value of integrating processes across your entire business.   
whitepaper Top Ten Reasons Customers Choose SAP for Business Transformation2006-08-24 14:35:53 SAP AG
  Today, companies around the world are realizing they must transform their business processes in several key ways if they are to:

  • Compete in a global market
  • Meet customer demands more effectively than their competition
  • Innovate more quickly and efficiently than ever before
  • Continually develop high-quality goods and services
  • Comply with a new spirit of government regulation

One way businesses can begin achieving these goals is through the adoption of a service-oriented architecture, and SAP can help. Download this white paper to read about Enterprise Services Architecture® (ESA), the SAP blueprint for a service-oriented architecture, and to learn the top ten reasons why SAP customers choose ESA.

  
whitepaper Standardized IT Infrastructure Streamlines Customer Dealer Service2006-01-01 BEA Systems
  EMT is the largest mobile operator in Estonia with more than 500,000 customers. To maintain its position as the leading mobile operator in Estonia, EMT needed to enhance its customer and dealer services as well as improve its abilities to deploy new services. Standardized infrastructure based on BEA WebLogic Platform serves as a customer self-service portal, a dealer system and a credit management system. It stores all relevant customer information and enables rapid deployment of new services.

Tags: Service-Oriented Architecture, Application Development		   
whitepaper IBM's Banking Data Warehouse and Basel II2006-12-14 10:55:17 IBM
  Financial institutions are facing a series of related risk and compliance challenges. These include Basel II and IFRS/IAS. The pace of change driven by the compliance challenges will be different across financial institutions. However, there is now a general recognition that the long term direction of aligning economic and regulatory capital means that risk weighted asset and economic capital calculations should eventually become a key driving force for decisions within the financial institution. This white paper will outline the components of the Banking Data Warehouse (BDW) and how they assist financial institutions to address the data modeling and data consolidation issues relating to the Basel II Capital Accord.   
whitepaper Adding BPEL to the Enterprise Integration Mix2005-11-01 Oracle
  Most organizations have a highly disparate application infrastructure comprising a variety of applications from multiple vendors, running on different platforms, and created with completely different technologies. Traditional Enterprise Application Integration (EAI) products - from companies such as TIBCO, webMethods, Vitria, and SeeBeyond - have emerged in the last decade to tackle these integration challenges. Over the last few years, many organizations have made significant investments in these EAI solutions. As a result, business integrations in the EAI space tend to be locked into a single vendor and the integration components are tightly coupled. The cost of maintaining these proprietary integration links is a significant burden. Specialized skills are required, exacerbating the cost and stability concerns.

Tags: Service-Oriented Architecture		   
whitepaper The Zipper System for Flexible, Replicated Application Sharing2005-10-27 IBM
  For many years, people have wanted to share single-user applications. The vision has been to replicate instances of a single-user application across the network and transmit input events from one instance to the others. While there have been attempts to build such a system, they have had limited success due to an implicit assumption of application determinism. This assumption is untrue in the face of environmental differences among computers running the applications. After describing one approach to solving this problem, the paper discusses an alternate approach it is implementing in the Zipper system which addresses several shortcomings in the prior work.   
whitepaper Five SOA Projects that can pay for themselves in six months2006-03-01 01:01:25
  One of the easiest ways to get started with SOA is to identify a project that can pay for itself within a short period of time. A pilot project allows an organization to develop skills and expertise while proving the business value of SOA. These five projects are good examples of how organizations have used a service-oriented approach to solve immediate business challenges, while at the same time laying the groundwork for a flexible IT strategy based on SOA.