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Title Date Added Company

RT: Request Tracker, Part 1 2006-11-01 01:00:29 Sun Microsystems

There are a number of options available for helpdesk/ticketing systems, and they range in price and complexity from free and very simple to extremely expensive and involved. Some popular options include Remedy, Clarify, Quantum, and Request Tracker (RT). The author's preference leans towards RT, coming in at free and extremely flexible on the cost and complexity spectrum. RT works well in small, mid-sized, and some larger environments. RT uses a back-end database, a perl-based main engine, and front-end web and mail interfaces. The recommended database for use with RT is MySQL, but it also works with PostgreSQL. The recommended web interface is the Apache web server with mod_perl or mod_fastcgi.

Exchange Server 2007: What To Expect 2006-10-01 Global Knowledge

Microsoft recently released a public preview of Exchange Server 2007 Beta 2 (previously called Exchange 12) in June 2006 and is shooting for a general availability date of late 2006 or early 2007. This paper will identify 10 key new or improved features of Microsoft Exchange Server 2007.

How to Install GFI FAXmaker Version 12 on the Same Machine With IIS and SMTP Server (Non-Exchange 2000/2003) 2006-09-21 01:00:14 GFI Software

This paper explains how to install GFI FAXmaker on a machine that already has an SMTP mail server (including Exchange 5.5 but excluding Exchange 2000/2003) and IIS (Internet Information Services) installed on it. In such a scenario, conflicts between IIS and the SMTP mail server are likely to arise since both make use of port 25 (SMTP). This paper also specifies how to set up the SMTP mail server to forward emails with the domains @FAXmaker.com and @SMSmaker.com to the GFI FAXmaker IIS.

Take a Multimedia Tour of Intel's I/O Acceleration Technology 2006-09-18 15:04:17 Intel

You can't address the root causes of slow application response times merely by increasing your bandwidth. The challenge is to increase CPU efficiency and speed up TCP/IP processing, and Intel's I/O Acceleration Technology (Intel� I/OAT) can help. Check out this short but engaging multimedia slide presentation to hear all about Intel� I/OAT and how it can reduce I/O bottlenecks on your network.

Product Selection Guide: Intel PRO Adapters 2006-09-18 15:04:17 Intel

If you're looking for just the right Intel� PRO server or desktop adapter, this Product Selection Guide can help. It lists specifications for 20 different Intel PRO server and desktop adapters, including:

10-Gigabit Ethernet server adapters

PCI Express adapters for Gigabit Ethernet

Multi-port Gigabit server adapters

Intel PRO server and desktop adapters provide connectivity you can count on; just use this handy Product Selection Guide to find the Intel PRO adapter that's right for your network.

IDC Excerpt: Worldwide Server Provisioning Software 2006 - 2010, Forecast and 2005 Vendor Shares 2006-10-12 01:00:17 Opsware

The content of this excerpt is taken directly from the IDC Market Analysis Report, Worldwide Server Provisioning Software 2006-2010 Forecast and 2005 Vendor Shares, by Stephen Elliot. According to IDC market data based on detailed company-level revenue analysis as of August 17, the server provisioning software market grew to $277 million in 2005, an increase of 28.2% from 2004.

Strohl Systems Group Case Study: Exel 2006-08-23 01:00:12 Strohl Systems Group

Exel, headquartered in Columbus, Ohio, is one of the world's leading providers of supply chain design and management services. Business continuity planning became a high-priority action item in 1998, when Risk Management Director was assigned the responsibility for the success of the program. Shortly after that time, Exel purchased the LDRPS LAN version and began developing disaster recovery plans. A special Y2K team was assembled. Its first function was to perform a Business Impact Analysis (BIA) to determine any potential Y2K vulnerabilities. When the BIA was completed it became obvious that Exel needed more than just a Y2K disaster recovery plan; Exel needed a full-blown and corporate-wide Business Continuity Planning (BCP) effort.

Staying One Step Ahead 2006-08-23 01:00:12 Strohl Systems Group

In Fall 2003, Southern California was ravaged by wildfires. Pushed by the Santa Ana winds, the fire, which came to be known as the Simi Valley fire, would eventually burn more than 100,000 acres in Ventura County and parts of northwestern Los Angeles County. Within those acres lay Countrywide Financial's largest facility... a campus called Simi Main, where there are more than 5000 employees, including the Loan Administration department. The vice president of business continuity at Countrywide, meanwhile, was following the first steps of the business continuity plans. Using LDRPS, his team - most working from remote locations - devised a list of immediate contacts and a game plan for the coming days.

Strohl Gets the Early Word Out With NotiFind 2006-08-23 01:00:12 Strohl Systems Group

Strohl Systems' employees got an early wake-up call from NotiFind one snowy morning in February. They figured it was an ideal opportunity to use NotiFind for the first time in a non-test scenario. Ninety-six percent of Strohl's 130+ employees were reached within five minutes of activation via landline and cell phone, and responded to NoiFind's instructions. That the remaining four percent was not reached was not due to any fault of NotiFind, but instead occurred because of inaccuracies in recipients' listed contact method. Signore's preference of NotiFind over having to rely on call trees was obvious. Utilizing NotiFind was simple for Strohl since they had already built their plans and call trees in LDRPS.

Strohl Systems Group Case Study: Countrywide Financial 2006-08-23 01:00:12 Strohl Systems Group

Countrywide Financial is a member of the S&P 500, Forbes 500 and Fortune 500. The company reached the point when everyone began to realize that there was no way they could adequately maintain their business continuity plans using (a word processing tool). It was during one of the disaster recovery simulations when it became obvious that the power and efficiency needed to do the job right just wasn't there. When this realization occurred, the business continuity manager at Countrywide Financial was confident of his proposed resolution. Through regularly scheduled disaster recovery simulations, LDRPS has proven to Countrywide Financial that they are now able to accurately and adequately maintain their vast amount of plans.

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Title	Date Added	Company
RT: Request Tracker, Part 1	2006-11-01 01:00:29	Sun Microsystems
There are a number of options available for helpdesk/ticketing systems, and they range in price and complexity from free and very simple to extremely expensive and involved. Some popular options include Remedy, Clarify, Quantum, and Request Tracker (RT). The author's preference leans towards RT, coming in at free and extremely flexible on the cost and complexity spectrum. RT works well in small, mid-sized, and some larger environments. RT uses a back-end database, a perl-based main engine, and front-end web and mail interfaces. The recommended database for use with RT is MySQL, but it also works with PostgreSQL. The recommended web interface is the Apache web server with mod_perl or mod_fastcgi.
Exchange Server 2007: What To Expect	2006-10-01	Global Knowledge
Microsoft recently released a public preview of Exchange Server 2007 Beta 2 (previously called Exchange 12) in June 2006 and is shooting for a general availability date of late 2006 or early 2007. This paper will identify 10 key new or improved features of Microsoft Exchange Server 2007.
How to Install GFI FAXmaker Version 12 on the Same Machine With IIS and SMTP Server (Non-Exchange 2000/2003)	2006-09-21 01:00:14	GFI Software
This paper explains how to install GFI FAXmaker on a machine that already has an SMTP mail server (including Exchange 5.5 but excluding Exchange 2000/2003) and IIS (Internet Information Services) installed on it. In such a scenario, conflicts between IIS and the SMTP mail server are likely to arise since both make use of port 25 (SMTP). This paper also specifies how to set up the SMTP mail server to forward emails with the domains @FAXmaker.com and @SMSmaker.com to the GFI FAXmaker IIS.
Take a Multimedia Tour of Intel's I/O Acceleration Technology	2006-09-18 15:04:17	Intel
You can't address the root causes of slow application response times merely by increasing your bandwidth. The challenge is to increase CPU efficiency and speed up TCP/IP processing, and Intel's I/O Acceleration Technology (Intel� I/OAT) can help. Check out this short but engaging multimedia slide presentation to hear all about Intel� I/OAT and how it can reduce I/O bottlenecks on your network.
Product Selection Guide: Intel PRO Adapters	2006-09-18 15:04:17	Intel
If you're looking for just the right Intel� PRO server or desktop adapter, this Product Selection Guide can help. It lists specifications for 20 different Intel PRO server and desktop adapters, including: 10-Gigabit Ethernet server adapters PCI Express adapters for Gigabit Ethernet Multi-port Gigabit server adapters Intel PRO server and desktop adapters provide connectivity you can count on; just use this handy Product Selection Guide to find the Intel PRO adapter that's right for your network.
IDC Excerpt: Worldwide Server Provisioning Software 2006 - 2010, Forecast and 2005 Vendor Shares	2006-10-12 01:00:17	Opsware
The content of this excerpt is taken directly from the IDC Market Analysis Report, Worldwide Server Provisioning Software 2006-2010 Forecast and 2005 Vendor Shares, by Stephen Elliot. According to IDC market data based on detailed company-level revenue analysis as of August 17, the server provisioning software market grew to $277 million in 2005, an increase of 28.2% from 2004.
Strohl Systems Group Case Study: Exel	2006-08-23 01:00:12	Strohl Systems Group
Exel, headquartered in Columbus, Ohio, is one of the world's leading providers of supply chain design and management services. Business continuity planning became a high-priority action item in 1998, when Risk Management Director was assigned the responsibility for the success of the program. Shortly after that time, Exel purchased the LDRPS LAN version and began developing disaster recovery plans. A special Y2K team was assembled. Its first function was to perform a Business Impact Analysis (BIA) to determine any potential Y2K vulnerabilities. When the BIA was completed it became obvious that Exel needed more than just a Y2K disaster recovery plan; Exel needed a full-blown and corporate-wide Business Continuity Planning (BCP) effort.
Staying One Step Ahead	2006-08-23 01:00:12	Strohl Systems Group
In Fall 2003, Southern California was ravaged by wildfires. Pushed by the Santa Ana winds, the fire, which came to be known as the Simi Valley fire, would eventually burn more than 100,000 acres in Ventura County and parts of northwestern Los Angeles County. Within those acres lay Countrywide Financial's largest facility... a campus called Simi Main, where there are more than 5000 employees, including the Loan Administration department. The vice president of business continuity at Countrywide, meanwhile, was following the first steps of the business continuity plans. Using LDRPS, his team - most working from remote locations - devised a list of immediate contacts and a game plan for the coming days.
Strohl Gets the Early Word Out With NotiFind	2006-08-23 01:00:12	Strohl Systems Group
Strohl Systems' employees got an early wake-up call from NotiFind one snowy morning in February. They figured it was an ideal opportunity to use NotiFind for the first time in a non-test scenario. Ninety-six percent of Strohl's 130+ employees were reached within five minutes of activation via landline and cell phone, and responded to NoiFind's instructions. That the remaining four percent was not reached was not due to any fault of NotiFind, but instead occurred because of inaccuracies in recipients' listed contact method. Signore's preference of NotiFind over having to rely on call trees was obvious. Utilizing NotiFind was simple for Strohl since they had already built their plans and call trees in LDRPS.
Strohl Systems Group Case Study: Countrywide Financial	2006-08-23 01:00:12	Strohl Systems Group
Countrywide Financial is a member of the S&P 500, Forbes 500 and Fortune 500. The company reached the point when everyone began to realize that there was no way they could adequately maintain their business continuity plans using (a word processing tool). It was during one of the disaster recovery simulations when it became obvious that the power and efficiency needed to do the job right just wasn't there. When this realization occurred, the business continuity manager at Countrywide Financial was confident of his proposed resolution. Through regularly scheduled disaster recovery simulations, LDRPS has proven to Countrywide Financial that they are now able to accurately and adequately maintain their vast amount of plans.